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"Everything was very clean " More

By a verified traveler on Sat 26 Mar 2022

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Hotel Description

3.5-star beachfront property near Nuevo Vallarta Beach

On the beach

You'll be within half a mile (1 km) of Nuevo Vallarta Beach and 2 miles (3 km) of Playa Bucerias with a stay here. Nayar Vidanta Golf is within 6 miles (10 km) and Bay of Banderas is within 12 miles (20 km).

All-inclusive

A full-service spa, 4 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a children's pool and a playground, and families will appreciate the convenience store.

Free WiFi, flat-screen TVs

The 678 guestrooms boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Other amenities include minibars, coffee/tea makers, and free bottled water.

Double Room (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room (E)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Partial Ocean View (C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room (C)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Riu Vallarta All Inclusive ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riu Vallarta All Inclusive

Couples (8) Family (14)
5 out of 5
Everything was very clean

Posted by on Mar 26, 2022

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5 out of 5
Great service/staff location cleaningness and amenities. As always like all RIU hotels amazing experience

Posted by on Mar 19, 2022

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4 out of 5
Hotel staff was excellent! Rooms were very comfortable and clean. The only complaint we had was the food. It was awful. There was nothing close to the resort to eat out. It was our first time to PV so next time we will look for something closer to downtown.

Posted by on Jan 27, 2022

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3 out of 5
Place was nice, however rooms could use some upgrading. The bathtub was hard to get in and out of plus you could see mold in the ceiling and can smell it thru out the facilities

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 27, 2021 by Online Reputation Manager

Dear Emely, Thank you for choosing us and for sharing your feedback. Although we are glad that you liked our hotel, we are sorry about your impressions of your room, since this is not the kind of experience we strive to provide for our guests. Nothing is more important for us than your satisfaction and rest assured your comments are very important to us and will be shared with our team to do a proper follow-up. We hope you will consider visiting us in the future. Best regards, Hotel Riu Vallarta Online Reputation Manager

1 out of 5
Very great pretty did not like staff not friendly

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 10, 2021 by Online Reputation Manager

Dear guest, Thank you for having chosen our hotel. Although we are glad you liked our facilities, we are surprised to read your words, as our staff is committed to provide our guests with a professional and warm service from beginning to end. Please rest assured we will follow up on your comment with the appropriate department. We would be delighted if you give us another opportunity to host you in the future. Cordially, Hotel Riu Vallarta Online Reputation Manager

5 out of 5
Everything was great! Friendly staff and no seaweed on the beach compared to other places. Recommend at least a day of coconut in the week for customers and visistors.

Posted by on Jul 30, 2021

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5 out of 5
Everything was good in this hotel: food is great, staff is very helpful and professional, internet connection/ wi-fi is normal, access to the beach is easy. Thank you for amazing moments!

Posted by on Jul 23, 2021

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5 out of 5
riu vallarta is the best resort I have ever stayed in

Posted by on Jul 20, 2021

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5 out of 5
Very safe and private.

Posted by on Jul 19, 2021

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1 out of 5
The food was terrible!!!!

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 2, 2021 by Online Reputation Manager

Dear Guest, Thank you for choosing our Hotel Riu Vallarta as destination for your recent vacations and for taking the time to share your review. Your first-hand experience truly helps other travellers. We regret that our gastronomic offer did not satisfy you. Rest assured that the standard of our cuisine is very important to us at RIU. Our goal is to improve constantly, introducing new ideas and concepts to our gastronomy. We will pass on your comments to our team in order to keep improving. We hope that you will consider staying at any of our properties for your future holidays! Best regards, Hotel Riu Vallarta Online Reputation Manager

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium food items
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Scuba diving lessons not included
  • Taxes included
  • Onsite entertainment and activities included
  • Gratuities included
  • All meals included
  • Childcare not included
  • Scuba diving excursions not included
  • Surcharge for premium food items
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All land sports and fitness activities and facilities are included

Property Features

Riu Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Vallarta All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. A children's pool, spa services, and tour/ticket assistance are also featured at the family-friendly Riu Vallarta All Inclusive. Self parking is free. A complete renovation of Riu Vallarta All Inclusive was completed in November 2019. Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 1 building
  • 678 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Vallarta All Inclusive offers 678 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.

Kulinarium - This restaurant serves dinner only. Open daily.

Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Boheme - Onsite bar. Open daily.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Fitness classes on site
  • Volleyball on site
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • All Inclusive Riu
  • Riu Vallarta All Inclusive All-inclusive property
  • Riu Vallarta All Inclusive Nuevo Vallarta
  • Riu Vallarta
  • Riu Vallarta All Inclusive
  • Vallarta Riu
  • Riu Vallarta Hotel Nuevo Vallarta
  • Riu Vallarta Nuevo
  • Riu Vallarta All Inclusive All-inclusive property
  • Riu Vallarta All Inclusive All-inclusive property Nuevo Vallarta

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.