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Hotel Riu Vallarta - All Inclusive

3.5 star property
3.5-star beachfront property near Bay of Banderas

Choose dates to view prices

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun loungers, beach towels, beach massages
5 bars/lounges, swim-up bar, poolside bar
4 outdoor pools, pool umbrellas
Aerial view
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪2 min drive‬
  • Playa Bucerías
    ‪6 min drive‬
  • Nayar Vidanta Golf
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

View all photos for Double Room (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (U)

8.6 out of 10
Excellent
(146 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (U)

8.8 out of 10
Excellent
(151 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Kids Free | C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (Kids Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (E)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (E)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Standard Room (L)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Double Room (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room (Kids Free | B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (B2C-US)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (C)

8.2 out of 10
Very good
(12 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (C)

8.8 out of 10
Excellent
(3 reviews)
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (U)

7.6 out of 10
Good
(8 reviews)
  • 420 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (L)

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room (C)

9.6 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(152 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (M)

8.8 out of 10
Excellent
(18 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Ocean View (C)

9.0 out of 10
Wonderful
(34 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Double Room, Connecting Rooms (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(11 reviews)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Connecting Rooms (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (M)

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Partial Sea View (M)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, Partial Sea View (M)

8.0 out of 10
Very good
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Family Room (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 742 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Quadruple Room Superior

2 bedrooms, minibar, in-room safe, laptop workspace

Quadruple Room Superior

  • 419 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

2 bedrooms, minibar, in-room safe, laptop workspace

Suite with Sea View

  • 742 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

2 bedrooms, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 4

View all photos for Double Room Standard with Partial Sea View

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room Standard with Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Suite Junior with Garden View

2 bedrooms, minibar, in-room safe, laptop workspace

Suite Junior with Garden View

  • 365 sq ft
  • Sleeps 4

View all photos for Double Room Standard

2 bedrooms, minibar, in-room safe, laptop workspace

Double Room Standard

  • 322 sq ft
  • Sleeps 4

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About the neighborhood

Nuevo Vallarta

On the beach.You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Also, Playa Bucerías is within 2 miles (3 km) and Vallarta Adventures is within 6 miles (10 km).

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.0 mile
  • Playa Bucerías - 6 min drive - 2.2 miles
  • Vallarta Adventures - 7 min drive - 4.1 miles
  • Nayar Vidanta Golf - 8 min drive - 4.5 miles
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 4.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Restaurante Piccolo - ‬4 min drive
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Don Rafael - ‬8 min walk
  • ‪RIU Sports Bar - ‬1 min walk
  • ‪Reflect Krystal Sky Bar - ‬14 min walk

About this property

Hotel Riu Vallarta - All Inclusive

3.5-star beachfront property near Bay of Banderas
Hotel Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel Riu Vallarta - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 1 building
  • 678 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

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  • Breakfast included
  • All inclusive
  • Spa
4.6 out of 5, Wonderful, 3,699 reviews
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Vallarta - All Inclusive to the airport?

Hotel Riu Vallarta - All Inclusive is 9 mi (24-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

Does Hotel Riu Vallarta - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Vallarta - All Inclusive.

How close is Hotel Riu Vallarta - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Vallarta - All Inclusive offer free breakfast?

Hotel Riu Vallarta - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Vallarta - All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (14-min drive) and Vallarta Casino (15-min drive) are nearby.

What time is check-in at Hotel Riu Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Vallarta - All Inclusive?

This property offers free self parking.

Does Hotel Riu Vallarta - All Inclusive have a pool?

Hotel Riu Vallarta - All Inclusive features 4 outdoor pools and a children's pool.

Does Hotel Riu Vallarta - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Hotel Riu Vallarta - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy aromatherapy, hot stone massages, and facials.

How close is Hotel Riu Vallarta - All Inclusive to downtown Nuevo Vallarta?

Hotel Riu Vallarta - All Inclusive is 2.9 mi away from Nuevo Vallarta.

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1739 out of 3279 reviews
Rating 8 - Good. 827 out of 3279 reviews
Rating 6 - Okay. 415 out of 3279 reviews
Rating 4 - Poor. 156 out of 3279 reviews
Rating 2 - Terrible. 142 out of 3279 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Yolanda, Melrose Park

Disliked: Cleanliness, amenities, property conditions & facilities
Not Worth a Return Visit Stayed at Riu Vallarta recently and left disappointed. • Room: Parking lot view, not garden/plaza as expected. Beds pushed together despite request for two separate ones. Sofa bed old and stained. Clogged sink on arrival, worn furniture, ragged towels, minibar never restocked. Rain caused flooding in the room. • Dining: Limited options, no reservations, long waits for a table. Food quality about 7/10. • Pools: Small, crowded, often no poolside service. Drinks just okay. • Kids’ Club: Very short hours and limited activities. • Beach: Average. Only highlight: Entertainment staff—Chris, Frida, and Teresita—were fantastic and brought real energy to the stay. Overall, too many issues for the price. Won’t be returning.
Stayed 5 nights in Aug 2025

4/10 Poor

MARLON, Rohnert Park

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pools were warm. Hotel seemed outdated versus other Riu’s that we have stayed at.
Stayed 5 nights in Jul 2025

8/10 Good

Jason Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Nereida, El Monte

Stayed 4 nights in Jul 2025

10/10 Excellent

Thelma

Stayed 4 nights in Jun 2025

8/10 Good

Allison

Stayed 3 nights in Jun 2025

10/10 Excellent

Nasim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at this hotel! The staff were incredibly kind and helpful, always ready with a smile. The food was delicious and offered a great variety every day. Everything was very clean and well-maintained. It’s an excellent choice for families — safe, comfortable, and welcoming. Highly recommended!
Stayed 4 nights in Jun 2025

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom needs more towels and highly recommend to provide shampoo
Stayed 3 nights in May 2025

10/10 Excellent

Ashish, Dublin

Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Amenities
Stayed 3 nights in May 2025

8/10 Good

MANUEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien.. vale la pena visitarlo
Stayed 3 nights in Jun 2025

2/10 Terrible

Scott

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our kids had fun and the restaurant spaces were nice if you could get in. Our room was terrible. We went into our very basic room to find a toilet leaking water all over the floor… then the sink wouldn’t drain water… we asked to switch rooms and they told us we’d have to check out & then wait for 4 hours until check in with kids… no apology. Only one outlet worked then our internet and phone stopped working… when we walked down to front desk again no apology & the attitude was we were somehow inconveniencing the staff? It was absolutely nuts. Don’t go with kids and if you expect and level of quality… we have low standards but plumbing seems sorta basic
Stayed 3 nights in Jun 2025

6/10 Okay

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities
The facilities were nice and clean. The food was ok and the drinks were a little watered down.
Stayed 5 nights in Jun 2025

8/10 Good

Carla B, Menifee

Traveled with family
Liked: Cleanliness, amenities
Nice. Food ok. Same thing all week at buffet.
Stayed 7 nights in May 2025

10/10 Excellent

mark

Stayed 5 nights in Jun 2025

2/10 Terrible

Sonia, Marshall

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 6 nights in Jun 2025

10/10 Excellent

Mavis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish this property would provide shuttle to the airport, shuttle for local tour, and shuttle to other RIU properties. Overall, we had a pleasant stay at RIU Vallarta. We'll definitely come back and visit again.
Stayed 4 nights in Jun 2025

4/10 Poor

Sonia, Marshall

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was nice. The staff and food were terrible. The staff was often rude to customers. The buffet was very cheap food and not many choices. The other restaurants had also very cheap food and worst service. Overall, the hotel is very nice, but it could use some work on the the staff and the food.
Stayed 3 nights in Jun 2025

2/10 Terrible

gina viola

Liked: Cleanliness
Caution when booking here! I purchase 6 rooms after arriving they only gave me 5 rooms and even he had the nerve to say I was short on payment for one extra guest and charge me another 500 at the counter I pretty much spent my whole day back-and-forth to the counter, speaking to many managers. It was only after several hours the mistake was realized they did refund my $500 overcharge and eventually give me my six room and apologize but by this time it was past 8 PM and the pools had already closed and we had yet to even unpack since we were missing a room so that whole first day was completely ruined. The resort refused to give me my money back, and Expedia has yet to even compensate me. The resort told me since I booked through a third-party to take it up with them and Expedia is telling me I’m sorry the resort is not wanting to do nothing so I spent my money for that first day just to stand at the counter for hours talking with several people to prove the mistake was on their part without any financial compensation of any kind use caution if you’re going to this resort and use even more caution if you’re booking with Expedia.
Stayed 4 nights in Jun 2025

6/10 Okay

Margarita Rodriguez

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1 night a drunk guy woke us up in the morning wrong door.2 night the hotel alarm woke us up in the morning it was on and off for 30 m. The last day we were there nobody cleaned the room called the service desk asking for towels and to get cleaned the room but they informed me the housekeeper leave at 4 around 3 they came but we were taking the shower so I told the lady to come back in 30 m we finished getting ready went down to eat and came back she never came 15 m after we were back she came back to clean the room so told her no because we were getting ready to back our luggage. Also one dayat the buffet ask the woman cook if she can make me 1 scrambled egg for my son she send me to another lady I went and them she told me to go back with her and they started arguing between them and nobody could make it and another day during lunch the waitresses was supposed to bring me napkins and I waited 01 m sh never came so I went to get more food from the buffet cam back my table was already clean and someone purse was there I told the waitress and she blame me because I didn't left nothing on the table. I told her I was waiting for her and the napkins. I did made a complaint.
Stayed 5 nights in May 2025

6/10 Okay

huy

Liked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Eldan

Liked: Cleanliness, amenities, property conditions & facilities
So good!
Stayed 8 nights in May 2025

8/10 Good

Karina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t live they didn’t have a self serve laundry service. Also experience a false alarm fire alarm in the middle of the night that kinda sucked. But overall the beach was lovely the food was good and it was relaxing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bartender inside the lobby, Teresa, was excellent, super friendly, talkative, great service. Rooms were cleaned daily, new towels & sheets as well.
Stayed 5 nights in May 2025

4/10 Poor

Matias

Traveled with family and small children
Disliked: Cleanliness
Did not receive the rooms I paid for. They told me it was based on room availability. There was cockroaches in the rooms.
Stayed 5 nights in May 2025