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Hard Rock Hotel Vallarta - All Inclusive

4.5 star property
4.5-star luxury property near Bay of Banderas, connected to the convention center

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Photo gallery for Hard Rock Hotel Vallarta - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Couples treatment rooms, sauna, hot tub, steam room, body treatments
2 outdoor pools, pool umbrellas, sun loungers
5 bars/lounges, 2 poolside bars, swim-up bar
Egyptian cotton sheets, premium bedding, down comforters, free minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly

Explore the area

View in a map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Nayarit, NAY, 63732
  • Place, Paradise Plaza Shopping Center
    ‪5 min walk‬
  • Place, Vallarta Adventures
    ‪16 min walk‬
  • Place, Nuevo Vallarta Beach
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Partial Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Partial Ocean View King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • Partial sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room Double Beds

7.8 out of 10
Good
(13 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Rock Royalty Ocean)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Room, 2 Double Beds (Rock Royalty Ocean)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Rock Royalty Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Rock Royalty Ocean View King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Diamond Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Diamond Ocean View King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Ocean View Double Beds

8.2 out of 10
Very good
(42 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room King Bed

Deluxe Room King Bed | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rock)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, 1 Bedroom (Rock)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Partial Ocean View Double Beds

7.8 out of 10
Good
(8 reviews)
  • Partial sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE | Egyptian cotton sheets, premium bedding, down comforters, free minibar

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

  • Ocean view
  • 2099 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View King

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Ocean View King

8.0 out of 10
Very good
(22 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Pool View (Deluxe)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Family Room, 2 Bedrooms, Pool View (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Nuevo Nayarit

Beachside getaway.Stay at this Nuevo Nayarit property and you'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Vallarta Adventures. Nayar Vidanta Golf and Nuevo Vallarta Beach are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Rivera Farmer's Market - 3 min walk - 0.2 miles
  • Paradise Plaza Shopping Center - 5 min walk - 0.3 miles
  • Vallarta Adventures - 16 min walk - 0.9 miles
  • Nuevo Vallarta Beach - 4 min drive - 1.0 mile
  • Nayar Vidanta Golf - 5 min drive - 1.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪JUDE Bistro & Bar - ‬8 min walk
  • ‪Eddie's Place Nopal Beach - ‬4 min drive
  • ‪Copán Sunset Sky Bar - ‬4 min drive
  • ‪Kabah Sushi Bar - ‬8 min walk

About this property

Hard Rock Hotel Vallarta - All Inclusive

4.5-star luxury property near Bay of Banderas, connected to the convention center
Some rates at Hard Rock Hotel Vallarta - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At Hard Rock Hotel Vallarta - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool, and a health club.

This 4.5-star Nuevo Nayarit property is smoke free.

  • 362 guestrooms or units
  • 8 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Hard Rock Hotel Vallarta - All Inclusive offers 362 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

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Hotel Riu Vallarta - All Inclusive
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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 3,661 reviews
$181 nightly
The price is $219
Apr 28 - Apr 29
Total with taxes and fees
Hotel Riu Vallarta - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Pickleball
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 20 2026 to December 17 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1000 (roundtrip), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Frequently asked questions

How close is Hard Rock Hotel Vallarta - All Inclusive to the airport?

Hard Rock Hotel Vallarta - All Inclusive is 6.7 mi (21-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Vallarta - All Inclusive?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Vallarta - All Inclusive on May 3, 2026 start from $395, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Vallarta - All Inclusive have an airport shuttle?

Hard Rock Hotel Vallarta - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 1000 per person, roundtrip.

How close is Hard Rock Hotel Vallarta - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hard Rock Hotel Vallarta - All Inclusive offer free breakfast?

Hard Rock Hotel Vallarta - All Inclusive offers free cooked-to-order breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hard Rock Hotel Vallarta - All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (12-min drive) and Vallarta Casino (14-min drive) are nearby.

What time is check-in at Hard Rock Hotel Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel Vallarta - All Inclusive?

Free parking is not available at this property.

Does Hard Rock Hotel Vallarta - All Inclusive have a pool?

Hard Rock Hotel Vallarta - All Inclusive features 2 outdoor pools and a children's pool.

Does Hard Rock Hotel Vallarta - All Inclusive have a restaurant?

Hard Rock Hotel Vallarta - All Inclusive is home to The Market, which features international cuisine.

Does Hard Rock Hotel Vallarta - All Inclusive have a spa?

This property has a spa, which features hot stone massages, body treatments, and aromatherapy.

How close is Hard Rock Hotel Vallarta - All Inclusive to downtown Nuevo Nayarit?

Hard Rock Hotel Vallarta - All Inclusive is 0.3 mi away from Nuevo Nayarit.

Hard Rock Hotel Vallarta - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 682 out of 1241 reviews
Rating 8 - Good. 296 out of 1241 reviews
Rating 6 - Okay. 165 out of 1241 reviews
Rating 4 - Poor. 47 out of 1241 reviews
Rating 2 - Terrible. 51 out of 1241 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

jody

Stayed 4 nights in Feb 2026

4/10 Poor

Patricia

Stayed 5 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

cheryle joy

Entertainment was great.
Stayed 5 nights in Dec 2025

4/10 Poor

Tanya E

Traveled with family
Disliked: Cleanliness
Quality of food was horrible. Basically middle school cafeteria food. Lack of a la carte restaurants was disappointing. How can you go to a resort in Mexico and not have tacos at a restaurant? The pool chair game was so frustrating and not "policed" by staff at all. You basically have to demand to speak to a manager to get someone to remove towels from an unoccupied chair (unoccupied for hours!). Too many seats reserved for the Time Share guests. Regular guests get relegated to the second and third rows of chairs.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gregory A

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent resort fabulous food and entertainment was great. The staff are super helpful and provide excellent service. The New Year’s party was incredible. We would come again for sure.
Stayed 7 nights in Dec 2025

10/10 Excellent

Robyn, Chicago

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor areas- pools and beach were perfect!
Stayed 6 nights in Dec 2025

8/10 Good

Lisa

Stayed 4 nights in Dec 2025

10/10 Excellent

Hyman

Stayed 2 nights in Dec 2025

8/10 Good

ROBERTO

Stayed 5 nights in Dec 2025

10/10 Excellent

Shweta Sindhur Holenarasipur

Liked: Cleanliness, property conditions & facilities
Loved our stay
Stayed 5 nights in Dec 2025

8/10 Good

Scott David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
staff was great , food was good . construction was loud and annoying
Stayed 7 nights in Dec 2025

6/10 Okay

Jeffrey, Parkland County

Stayed 5 nights in Dec 2025

10/10 Excellent

Dean

Stayed 4 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Mi estadía fue increíble. Una gran atención y amabilidad desde que llegas hasta que te vas. Nos trataron como rockstars, botellas de cortesía al cuarto, fresas con chocolate, atención a los mínimos detalles. Además de que el servicio de masaje y spa valen totalmente la pena.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maryam

Stayed 2 nights in Dec 2025

10/10 Excellent

Irving

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the only bad thing i got charged the room twice and i will have to wait until January 8th to get my 1,950 dollars back because they say they never got it charged twice wich is a shame to be honest
Stayed 4 nights in Dec 2025

10/10 Excellent

elizabeth odette

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Taylor

Stayed 1 night in Dec 2025

10/10 Excellent

Adalberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good very good
Stayed 5 nights in Nov 2025

4/10 Poor

Harpreet

The staff was alright. But it had a weird setting like it wasn’t clean , the rooms were not dusted , the sheets were just yellow coloured, the diamond deluxe ocean view was a small room considering it’s one of the highest. We went there , had no like nice welcome . Everybody was just wanting to sell you something or upgrade u to legendary which costs more: we were black wristbands but we didn’t know what was included or not , nothing was spoken of. Staff was great, but no cleanliness wasn’t one of the things I didn’t expect
Stayed 5 nights in Nov 2025

10/10 Excellent

Luz Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, wonderful food. Very good entertainment. I will definitely be back. Thank you for everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The staff was awesome! From Kevin, the Entertainment lead, to the DJs, to the bartenders, to all the waitstaff. They made the stay extra fun and special!
Stayed 4 nights in Nov 2025

6/10 Okay

Nikki

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
The room was clean but very old and smelly. There was one hostess from the restaurant Umo at dinner time named Alondra who was not very accommodating, she was not nice to our waiter, she did not like the way we placed our food orders, and very unfriendly. Alondra ruined our whole group's appetite! Because of her, I will not rebook the hard rock vallarta again. All of the other employees on the property were all very kind except Alondra!
Stayed 5 nights in Nov 2025

10/10 Excellent

Kye, Encinitas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025