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Hard Rock Hotel Vallarta - All Inclusive

4.5 star property
4.5-star luxury property near Bay of Banderas, connected to the convention center

Choose dates to view prices

Photo gallery for Hard Rock Hotel Vallarta - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, free minibar
Couples treatment rooms, sauna, hot tub, steam room, body treatments
5 bars/lounges, 2 poolside bars, swim-up bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included

Explore the area

View in a map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Nayarit, NAY, 63732
  • Place, Paradise Plaza Shopping Center
    ‪5 min walk‬
  • Place, Vallarta Adventures
    ‪16 min walk‬
  • Place, Nayar Vidanta Golf
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Two Double Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Two Double Room

  • Sleeps 3

Deluxe Ocean View Room With Double Beds

  • Sleeps 3

Rock Royalty Ocean View King Room

  • Sleeps 2

View all photos for Deluxe Partial Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Partial Ocean View King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • Partial sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room Double Beds

7.6 out of 10
Good
(12 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Rock Royalty Ocean)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Room, 2 Double Beds (Rock Royalty Ocean)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Rock Royalty Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Rock Royalty Ocean View King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Diamond Ocean View King Bed

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Diamond Ocean View King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Ocean View Double Beds

8.2 out of 10
Very good
(42 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room King Bed

Deluxe Room King Bed | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rock)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, 1 Bedroom (Rock)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Partial Ocean View Double Beds

7.8 out of 10
Good
(7 reviews)
  • Partial sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE | Egyptian cotton sheets, premium bedding, down comforters, free minibar

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

  • Ocean view
  • 2099 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View King

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Ocean View King

8.0 out of 10
Very good
(22 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Pool View (Deluxe)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Family Room, 2 Bedrooms, Pool View (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 747 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe King Room with Ocean View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe King Room with Ocean View

  • Sleeps 2

Deluxe King Room with Partial Ocean View

  • Sleeps 2

Deluxe Partial Ocean View Double Beds

  • Sleeps 3

Room, 2 Double Beds (Rock Royalty Ocean)

  • Sleeps 3

View all photos for Diamond Ocean View King Room

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Diamond Ocean View King Room

  • Sleeps 2

About the neighborhood

Nuevo Nayarit

Beachside getaway.Stay at this Nuevo Nayarit property and you'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Vallarta Adventures. Nayar Vidanta Golf and Nuevo Vallarta Beach are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Rivera Farmer's Market - 3 min walk - 0.2 miles
  • Paradise Plaza Shopping Center - 5 min walk - 0.3 miles
  • Vallarta Adventures - 16 min walk - 0.9 miles
  • Nuevo Vallarta Beach - 4 min drive - 1.0 mile
  • Nayar Vidanta Golf - 5 min drive - 1.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Kabah Sushi Bar - ‬8 min walk
  • ‪Copán Sunset Sky Bar - ‬4 min drive
  • ‪Tulum Restaurant - ‬4 min drive
  • ‪JUDE Bistro & Bar - ‬8 min walk

About this property

Hard Rock Hotel Vallarta - All Inclusive

4.5-star luxury property near Bay of Banderas, connected to the convention center
Some rates at Hard Rock Hotel Vallarta - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At Hard Rock Hotel Vallarta - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool, and a health club.

This 4.5-star Nuevo Nayarit property is smoke free.

  • 362 guestrooms or units
  • 8 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Hard Rock Hotel Vallarta - All Inclusive offers 362 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Pickleball
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 20 2026 to December 17 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1000 (roundtrip), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Frequently asked questions

How close is Hard Rock Hotel Vallarta - All Inclusive to the airport?

Hard Rock Hotel Vallarta - All Inclusive is 6.7 mi (21-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Vallarta - All Inclusive?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Vallarta - All Inclusive on Mar 3, 2026 start from $356.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Vallarta - All Inclusive have an airport shuttle?

Hard Rock Hotel Vallarta - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 1000 per person, roundtrip.

How close is Hard Rock Hotel Vallarta - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hard Rock Hotel Vallarta - All Inclusive offer free breakfast?

Hard Rock Hotel Vallarta - All Inclusive offers free cooked-to-order breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hard Rock Hotel Vallarta - All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (12-min drive) and Vallarta Casino (14-min drive) are nearby.

What time is check-in at Hard Rock Hotel Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel Vallarta - All Inclusive?

Free parking is not available at this property.

Does Hard Rock Hotel Vallarta - All Inclusive have a pool?

Hard Rock Hotel Vallarta - All Inclusive features 2 outdoor pools and a children's pool.

Does Hard Rock Hotel Vallarta - All Inclusive have a restaurant?

Hard Rock Hotel Vallarta - All Inclusive is home to The Market, which features international cuisine.

Does Hard Rock Hotel Vallarta - All Inclusive have a spa?

This property has a spa, which features detox wraps, hot stone massages, and facials.

How close is Hard Rock Hotel Vallarta - All Inclusive to downtown Nuevo Nayarit?

Hard Rock Hotel Vallarta - All Inclusive is 0.3 mi away from Nuevo Nayarit.

Hard Rock Hotel Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 665 out of 1226 reviews
Rating 8 - Good. 298 out of 1226 reviews
Rating 6 - Okay. 160 out of 1226 reviews
Rating 4 - Poor. 49 out of 1226 reviews
Rating 2 - Terrible. 54 out of 1226 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

YARELY

Stayed 3 nights in Nov 2025

4/10 Poor

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Expedia deals seem similar to "hotwire" - rooms are substandard to other reservations. The room we got was near noisy construction in an isolated part of the hotel - behind the elevator.
Stayed 1 night in Nov 2025

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the resort were all amazing - pool staff, entertainment staff, etc! We found our room to be very humid which left it with a musky smell. It is in need of some upgrades - jetted tub was dirty and bathroom small for a family of four. Other similar rooms we saw from our group appeared to have been upgraded and had the sink separate from the shower/toilet. Those rooms where definitely better!
Stayed 6 nights in Nov 2025

4/10 Poor

Yesenia, Yakima

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel está en muy malas condiciones en cuanto a servicios : Nuestra estancia fue de 5 noches No hubo agua en todo el hotel por 10 horas. con esto las condiciones de higiene de todos los huéspedes terrible tanto en restaurantes, baños etc por 2 días la alberca principal contaminada por una tubería de aguas negras, y no tenía señalamientos visibles que diera aviso a la gente que el agua contaminada!!!! Después de dos días abrieron la alberca pero se podía ver el fondo de la alberca sucia y por consiguiente el agua que era un foco de infección y perdieron entrar gente Un día no había agua caliente en nuestra habitación . Muy mala la experiencia!!!
Stayed 5 nights in Oct 2025

4/10 Poor

Israel

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dinner restaurants were great. Buffets in the morning were not so good. The whole resort lost water the first day we got there and our beg had bugs they had to change to different room. One of the main pools was dirty and closed the second day my son went in the pool not knowing that it had been treated with chlorine until a staff told us to wash his body all they kept saying was sorry for not having signs in the pool area.
Stayed 4 nights in Oct 2025

8/10 Good

Bill

Traveled with group
Liked: Staff & service
Spa was excellent...food was good....the toilet in our room was not working properly the entire stay. Even when they sent maintenance to "fix it' Really the only issue we had.For over a $2200k price for 4 night stay ww expeected better due to the reviews.
Stayed 4 nights in Oct 2025

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the experience was good at this resort, the pool and beach areas were nice and service was good at both, although the poolside can be a bit loud with music and activities from the resort entertainment staff. Most restaurants were good, although the Zen asian restaurant wasn't good food and made everyone sick after eating there. The room was nice, spacious and well kept, bed was a bit soft and uncomfortable. Staff were very friendly and available. There was some overall noise during the day as they are doing some renovations to the exterior of the building.
Stayed 6 nights in Sep 2025

10/10 Excellent

Yahima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones muy limpias, la atención de todos los empleados en general, magnífica. Manny del equipo de animación es muy simpático, servicial y amable. La comida deliciosa aunque cabe recalcar que la oferta del buffet es algo limitada. Los restaurantes si tienen más variedad. El chef Juan Carlos del restaurante Ciao e Israel del restaurante Oriental maravillosos y pendientes de cada detalle!!! Como sugerencia diría que deberían reservar un espacio para que los huéspedes que entran y salen puedan dejar sus pertenencias, cambiarse y/o ducharse mientras esperan a que su habitación esté disponible en el caso de la entrada y puedan ducharse en caso de salida tardía ya que el check out es a las 12 y el check in q las 3:35 pm. Resulta un poco incómodo no poder cambiarte hasta que recibes la habitación y no poder ducharte antes de marcharte del hotel cuando tu vuelo es por la tarde. Si disponen de este servicio, no se nos ofreció.
Stayed 3 nights in Oct 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people working here. The Sunbar team were fantastic! Staff at restaurants always go above and beyond and the room was cleaned to perfection daily! Only complaint would be the hard sell vacation staff, we went for the meeting. Actually considered investing in the vacation club but they would not allow us time to think about it. Please reconsider your hard sell and pestering tactics. Leaves a bad taste for an otherwise fantastic experience.
Stayed 7 nights in Sep 2025

8/10 Good

Lukas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Staff is always really friendly. Everything has been great but there are some areas that still need maintenance but I know the hotel is slowly improving it and even without the improvements still one of the places to stay in puerto Vallarta.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive, and there were plenty of activities to enjoy within the hotel. I really liked staying there
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, atmosphere was amazing and food is good at the restaurants
Stayed 3 nights in Sep 2025

8/10 Good

Fernando

Stayed 3 nights in Sep 2025

6/10 Okay

Antonio Adalib

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Music is always good
Stayed 1 night in Sep 2025

8/10 Good

RAMIRO

Stayed 5 nights in Sep 2025

10/10 Excellent

Blanca P

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio en el spa karla y Alma nos trataron de lo mejor y no se diga Dulce me corto el pelo y peino para la fiesta mexicana! Muy recomendado nos vamos muy contentos y esperamos regresar pronto
Stayed 4 nights in Sep 2025

10/10 Excellent

GILBERT

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every amenitie is awesome the provide.
Stayed 1 night in Sep 2025

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Stayed 4 nights in Sep 2025

8/10 Good

JOHN ALESSIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Dianna

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Property seems outdated..Entertainment was excellent..All the bands that played were amazing.
Stayed 4 nights in Jul 2025