Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Playa Bucerías

Choose dates to view prices

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, swim-up bar, poolside bar
Lobby sitting area
Aerial view
Sundeck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min drive‬
  • Place, Flamingos Golf Club
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 1 King Bed (M)

8.0 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.4 out of 10
Exceptional
(109 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(141 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 354 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (M)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Ocean View (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Junior Suite (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(6 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.4 out of 10
Exceptional
(54 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.2 out of 10
Wonderful
(66 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

10.0 out of 10
Exceptional
(27 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

8.4 out of 10
Very good
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

8.4 out of 10
Very good
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Nuevo Nayarit

On the beach.Stay at this Nuevo Nayarit property and you'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 miles
  • Flamingos Golf Club - 3 min drive - 1.5 miles
  • Playa Bucerías - 6 min drive - 1.7 miles
  • Nayar Vidanta Golf - 11 min drive - 5.0 miles
  • The Nayar Course - 12 min drive - 5.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Restaurante Piccolo - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬2 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪Don Rafael - ‬17 min walk
  • ‪O International Buffet - ‬5 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5-star beachfront property near Playa Bucerías
Hotel Riu Palace Pacifico - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Hotel Riu Palace Pacifico - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a health club and a garden. Free self parking is available. A complete renovation of Hotel Riu Palace Pacifico - Adults Only - All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 4.5-star Nuevo Nayarit property.

  • 1 building
  • 445 guestrooms or units
  • 8 levels
  • 9 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Frequently asked questions

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is 9.7 mi (24-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Pacifico - Adults Only - All Inclusive on Apr 28, 2026 start from $392, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive.

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (16-min drive) and Vallarta Casino (18-min drive) are nearby.

What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive features 3 outdoor pools.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a restaurant?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is home to Krystal, which features Fusion cuisine.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a spa?

This property has a spa, which features facials, body treatments, and beach massages.

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to downtown Nuevo Nayarit?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is 3.4 mi away from Nuevo Nayarit.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2888 out of 4032 reviews
Rating 8 - Good. 728 out of 4032 reviews
Rating 6 - Okay. 253 out of 4032 reviews
Rating 4 - Poor. 84 out of 4032 reviews
Rating 2 - Terrible. 79 out of 4032 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Heather

Stayed 6 nights in Jan 2026

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great food
Stayed 7 nights in Jan 2026

10/10 Excellent

ERIC, EDEN PRAIRIE

Stayed 9 nights in Dec 2025

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean, staff were always attentive, and service came quickly. The only downside is that we ended up getting mild food poisoning on the last day of our stay which was unfortunate but overall the stay was very pleasurable
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Stayed 14 nights in Dec 2025

10/10 Excellent

Preston

Stayed 5 nights in Dec 2025

10/10 Excellent

Soheila

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great staff, clean rooms, great food. Will recommend to friends and definitely come back again🙏
Stayed 4 nights in Dec 2025

8/10 Good

israel hay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a 20-minute drive from the airport Beautiful resort Small resort which I like. Very clean Friendly staff Great entertainment crew with activities during the day and night. The beach is also nice, clean and sandy with option to get massages for 35 for 60min. We chose the yellow crew for massages….Amazing! Also some other vendors on the beach for other activities(see Samual with Green bay Hat) The room and specious and clean. The room service crew did a great job keeping the room maintained every day. You can even visit/use amenities in sister Riu property next door. The bad: When we checked the reception guy:Tristan helped us to check in. He had low energy, didn't inform us about towl cards, didn't inform us about the option of us can visit the next door riu resort. He was just vanilla with no energy. The food on resort: You have 4 restaurants to choose from. All 4 are average at best. Don't execpt for anything special. The Japanese and Italian are the worst out of the 4. The Krystal was the better one. The buffet... Hit or miss The sport bar we love the food there. For late night snack or lunch Over all we got lucky with perfrct weather 10/10 During Dec28-Jan4th Overall this resort is great and recommend to other people.
Stayed 7 nights in Dec 2025

10/10 Excellent

Trish Tu An

Stayed 4 nights in Dec 2025

10/10 Excellent

Robin Kumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options, food was great. Staff was amazing!
Stayed 7 nights in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, amazing staff, fit classes, varied food choices. Definitely recommend and plan to return.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brent

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 7 nights in Nov 2025

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great family vacation over New Years. The buffet dinner offered New Years Eve was fabulous. No shortcuts on quality or quantity. Shout out to Jose our beach server. The most attentive and personable person we have experienced in Mexico. We have been to the Mayan Riviera many times and this was our first visit to Puerto Vallarta. Will definitely be back. The beach was incredible and we aren’t beach people 😂. The Riu Palace Pacifico was a great first experience. Many thanks to Alberto with Gray Line. My husband lost his passport and the whole team was incredibly helpful in helping us to locate it. Thankfully it was in Customs at the airport so we were able to get it right away and not have to worry about getting a replacement.
Stayed 7 nights in Dec 2025

10/10 Excellent

Magda

Liked: Cleanliness, property conditions & facilities
Amazing place! Will return
Stayed 4 nights in Dec 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great Food good room clean very relaxing stay!
Stayed 14 nights in Dec 2025

10/10 Excellent

Harsimrit

Stayed 4 nights in Dec 2025

10/10 Excellent

Emily Lynn

Stayed 7 nights in Dec 2025

10/10 Excellent

LESLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 6 nights in Sep 2025

10/10 Excellent

Quinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Riu Palace Pacifico. The Staff inside and outside was great and attentive to our needs. The room was clean comfortable and well maintained by the cleaning staff. We were very satisfied with the breakfast, lunch and dinner options. We will most definitely be returning!
Stayed 4 nights in Dec 2025

8/10 Good

JORGE EDUARDO

Stayed 5 nights in Dec 2025

10/10 Excellent

Vadim, Los Angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
RIU Palace Pacifico in Puerto Vallarta is the kind of place you come to "just once," and then come back... for the tenth time, maybe even more! The service here is so excellent that sometimes it seems like the staff can read your mind (and bring you a cocktail even before you realize you're thirsty). The selection of food and alcohol is impressive—it's practically impossible to go hungry or sober, no matter how hard you try. The quality of service easily justifies the higher price, but fortunately for guests, the hotel doesn't realize it yet. The atmosphere, comfort, and attention to detail make for a truly carefree stay. We recommend it without hesitation—we've personally tried it more than 10 times. And that, you'll agree, is the best advertisement.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our junior suite was very big and roomy. We were very impressed with the cleanliness of the hotel and professionalism of the staff. From the very beginning the staff were very helpful and nice. The buffet had variety of food and we used the buffet many times as well as many restaurants on the property. We also participated in many activities that Riu offered and we also enjoyed Pepe's cafe by the pool. Overall great experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mara

Stayed 5 nights in Dec 2025

6/10 Okay

Manoj

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The mattress was terrible, it was old and sinking down. Overall the bedding looked old including the mattress, bed sheets etc.
Stayed 6 nights in Dec 2025

10/10 Excellent

Emma

Liked: Amenities
,
Stayed 6 nights in Dec 2025