"The costumer service " More
Aug 13, 2023 by Daphne Fernández, Gerente General
Estimado Sr. Contreras,Muchas gracias por reconocer nuestro esfuerzo y dedicación al otórganos esta calificación. Nos alegra mucho que hayamos cumplido con sus expectativas. Nuestros mejores deseos, su Familia en Marival.
Aug 13, 2023 by Daphne Fernández, General Manager
Dear Martin, we thank you for taking the time to share with future travelers and us your experience. We are very sorry to hear about houskeeping service. We will follow up all of your comments. Our best wishes, Your family at Marival.
Aug 15, 2023 by Daphne Fernández, General Manager
We thank you so much for taking the time to let us know your experience. We are so glad you enjoyed your stay with us, as you deserve. We appreciate the recognition of our staff's effort. We will follow up all of your comments and we will address them all with accordingly. We hope to have the pleasure to welcome you back again in a near future. Our best wishes, Your family at Marival.We will follow up all of your comments and we will address them all with accordingly. Our best wishes, Your family at Marival.
Sep 22, 2022 by Concierge Department - Jazmin Vargas
Dear Nesean, Thank you for sharing your experience at Marival Emotions Resort & Suites. We are pleased you enjoyed our facilities and amenities, mostly our incredible shows and the excellent service that distinguishes us. Thank you for allowing us to take care of you. It has been a pleasure to pamper you in your home away from home. We will be delighted to welcome you again.