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4.4 out of 5

"The costumer service " More

By a verified traveler on Sat 01 Jul 2023

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Club Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$312* Per night/room Oct 1 - Oct 2

Emotions Select Two Bedroom Suite - No Elevator *200 USD Resort Credit

Bed Count 2 King Beds Maximum Occupancy 7 Max

Emotions Select One Bedroom Suite *200 USD Resort Credit

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Emotions Select One Bedroom Suite Ocean Front *200 USD Resort Credit

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Resort Room 2 Kids Free

Bed Count 1 King Bed Maximum Occupancy 4 Max

Emotions Select Two Bedroom Suite Ocean Front - No Elevator *200 USD Resort Credit

Bed Count 2 King Beds Maximum Occupancy 7 Max

Marival Emotions Resort & Suites All Inclusive ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marival Emotions Resort & Suites All Inclusive

Everyone (1) Couples (2) Family (11)
5 out of 5
The costumer service

Posted by on Jul 1, 2023

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Comment from Hotel Management

Aug 13, 2023 by Daphne Fernández, Gerente General

Estimado Sr. Contreras,Muchas gracias por reconocer nuestro esfuerzo y dedicación al otórganos esta calificación. Nos alegra mucho que hayamos cumplido con sus expectativas. Nuestros mejores deseos, su Familia en Marival.

5 out of 5
Hotel is in a good location, lots of fun activities for the families that had little ones, food at the restaurant it’s very good. Bartenders and personnel were present. Hotel can use some up grades in rooms.. 2nd day we were there we had to ask the housekeeper to mop the bathroom floors, shower floors had mold

Posted by on Jun 21, 2023

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Comment from Hotel Management

Aug 13, 2023 by Daphne Fernández, General Manager

Dear Martin, we thank you for taking the time to share with future travelers and us your experience. We are very sorry to hear about houskeeping service. We will follow up all of your comments. Our best wishes, Your family at Marival.

5 out of 5
Pros: Location is on the beach, the beach is good to swim, water is warm. The weather is a little humid but not too bad. The rooms are very clean, all the staff is friendly and helpful. The food is good, buffet has different selections every night. It is 25 minutes from airport, taxi was $80USD and $50 on the way back. The spa is good and their massages are amazing. Cons: drinks are very watered down so if you are expecting a margarita with liquor don’t hold your breath. Stick with beer or shots. Fancy restaurants are limited use, we stayed 5 nights and were only allowed 2 restaurant reservations for our stay. They are included in the price and the food is good. Weekends are full to capacity so if you can I would suggest staying weekdays. Downtown is about a 40 minute drive.

Posted by on Jun 19, 2023

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Comment from Hotel Management

Aug 15, 2023 by Daphne Fernández, General Manager

We thank you so much for taking the time to let us know your experience. We are so glad you enjoyed your stay with us, as you deserve. We appreciate the recognition of our staff's effort. We will follow up all of your comments and we will address them all with accordingly. We hope to have the pleasure to welcome you back again in a near future. Our best wishes, Your family at Marival.We will follow up all of your comments and we will address them all with accordingly. Our best wishes, Your family at Marival.

5 out of 5
We really enjoyed our stay at Marival Emotions! The staff is so friendly and works extremely hard. We traveled with two kids aged 5 and 6 and they had a blast. This was our first all inclusive experience and we were impressed with all of the food/drink options as well as the different activities available. We stayed in a resort room and it was simple but sufficient; clean, stocked, good A/C, fridge, and basic amenities. The beds were not amazing, but not terrible. We didn’t really spend too much time in our room other than to shower and sleep. It’s nice that there are 3 different pools to use depending on what you’re looking for. The activity pool is definitely the most loud and busy because they run different games/entertainment activities there throughout the day. But if you want something a little more quiet, there is the family pool and adult only pool. The kids waterslide area is fun, however our kids didn’t like that the water there was so much colder than the other pools. It is a good idea to go out and reserve your chairs for the day as they fill up fast. We had no problem saving chairs as long as we got down there by about 8:30/9am. Our kids loved the different activities planned by the kids club. If you’re traveling with kids, I recommend going to the kids club and getting their schedule for the week and see what your kids might be interested in. The shows are late, but they are worth it! The Encanto show was amazing!!

Posted by on Apr 30, 2023

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4 out of 5
Nice property, great beach access.

Posted by on Apr 26, 2023

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4 out of 5
Nice place to stay, common areas kept very tidy. Needs improvements on bird control in open buffet areas. Nice marble floors and noisy people are a bad combination. My room was not far from the front desk and a main thorough fare for foot traffic. Plan accordingly at any resort. Wedding parties last until early into the morning/DJs bumping them groovy beats.

Posted by on Apr 26, 2023

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3 out of 5
Did not receive info on amenities when we arrived, front desk staff not really helpful. Went to make dinner reservations and told it was fully booked. Overall felt the food quality was quite poor. Couldn’t sit by pool as there were not enough chairs, same at beach. Tried to play tennis twice no one there to help us, same with pickle ball. Felt property was definitely not as advertised. Weather was great! Staff were mostly friendly.

Posted by on Feb 25, 2023

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4 out of 5
The staff is so kind and helpful. The food wasn’t the greatest and had strange hours but the staff made up for it. There was nothing available 24 hours. The gym facility could be a bigger but overall a good stay.

Posted by on Dec 11, 2022

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5 out of 5
The trip was amazing. The place was perfect . The staff was very great poeple. All helpful. looking forward to my next trip there . The entertainment was fun

Posted by on Dec 1, 2022

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5 out of 5
Hey guys this Nesean I was staying at Marival Emotions Resort and Suites, it’s absolutely beautiful amazing, the staff is so friendly, uplifting warm welcoming, from the time you arrive until the time you leave, theirs so many restaurant opinions on site about 6, fine, dining, beach restaurant La Bamba has a kids swimming pool a hot tub and spa, swimming pool with bridge crossing in one section and a hot tub and swimming pool in another section on the property, and bar for Taquelas, the resort is very beautiful over looking the beach over the balcony, I highly recommend Marival Emotions resort and suites, only thing is keep in mind you might get pressured to join the enovations as a member for traveling purposes, it’s up to you everyone comes from different backgrounds, if your able to afford joining the program then go for it, other then that my stay was unforgettable, the theater with shows was absolutely amazing, check out the boardwalk in downtown Puerto Vallarta it’s amazing, flea Market, the old historic church, taquela shop, didn’t get a chance to go to Las Amanas, puta de maya was amazing, there’s so many shops on sites great experience!!

Posted by on Sep 10, 2022

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Comment from Hotel Management

Sep 22, 2022 by Concierge Department - Jazmin Vargas

Dear Nesean, Thank you for sharing your experience at Marival Emotions Resort & Suites. We are pleased you enjoyed our facilities and amenities, mostly our incredible shows and the excellent service that distinguishes us. Thank you for allowing us to take care of you. It has been a pleasure to pamper you in your home away from home. We will be delighted to welcome you again.

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.