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4.3 out of 5

"My major complaint was that we had no elevator. We were on the third floor and had 3 kids including a 6 mo. old baby with a stroller. Other than tha ... " More

By a verified traveler on Mon 09 Jul 2018

Hotel Description

4-star beach hotel near Nuevo Vallarta Beach

On boardwalk

You'll be within half a mile (1 km) of Nuevo Vallarta Beach and 2 miles (3 km) of Vallarta Adventures with a stay at this Nuevo Vallarta hotel. Nayar Vidanta Golf and Paradise Plaza Shopping Center are also within 3 miles (5 km).

Onsite dining, 4 outdoor pools

This smoke-free hotel features 6 restaurants, 4 outdoor pools, and a spa tub. Bring the family and enjoy the free kid's club, mini golf, and children's pool. Relax with a drink at one of the 7 bars/lounges and enjoy perks like free valet parking.

Plasma TVs

The 495 guestrooms have plasma TVs with cable channels and offer room service and premium bedding. Other amenities include rainfall showerheads, ceiling fans, and hair dryers.

Resort Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$194 per night

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 7 Max

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Resort Room Kids Free

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Oceanfront

Bed Count 2 King Beds Maximum Occupancy 7 Max

Marival Emotions Resort & Suites All Inclusive ratings based on 170 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marival Emotions Resort & Suites All Inclusive

Everyone (19) Couples (1) Family (2)
4 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing with us and future travelers! Our best wishes

4 out of 5
Loved the staff hospitality. Great greeting and willingness to assist across the board.

Posted by on May 29, 2019

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Comment from Hotel Management

May 29, 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing your review! Our best wishes, your family at Marival.

4 out of 5
Lots of fun great property, friendly staff. The time share people need adjustments with attitude not everyone is going to buy at 20 percent interest.

Posted by on May 4, 2019

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Comment from Hotel Management

May 9, 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing your feedback, we offer you our most sincere apology for any inconvenience you might have felt with our Vacation Club team. It was never our intention to make you feel anything less than welcomed. We'll follow up immediately. Our best wishes,

4 out of 5
It was a good time except at check-in. They try to convince you to attend a meeting to purchase a timeshare at their property. I had a reservation for a resort and did not want to be bothered with a timeshare presentation. We told them over and over for about 20 minutes that we were not interested. We just wanted to relax and spend time with the family. When they finally accepted the fact that we weren't going to sit through a presentation they became very unwilling to assist with anything. The service outside of the lobby staff was excellent though. If you use the American dollar, bring several small bills. Tips are appreciated by the staff and they are very attentive if you tip well. I would recommend a different approach by the lobby when guests arrive. Offer the opportunity to attend the breakfast about the timeshare, outlines the free gifts that will be received if you do attend and when someone says no thank you, DROP IT and let them move on with their vacation.

Posted by on May 3, 2019

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Comment from Hotel Management

May 9, 2019 by Daphne Fernandez, General Manager.

Dear guest, We offer you our most sincere apology for any inconvenience you might have felt with our vacation club approach, as it has never been our intention to make you feel less than welcomed. We'll follow up with our team. Our best wishes,

3 out of 5

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 29, 2019 by Daphne Fernández, General Manager

Dear guest, Thanks for taking the time to share your feedback. We would love to read your comments. Please send them to us in a private message or to our concierge. Our best wishes,

4 out of 5
Nice hotel close to the beach. We loved the pool and beach facilities. Nice walk along the beach . We swam almost every day . Drink service on the beach as well was great! drink selection was amazing with top shelf alcohol ! The food was OK . There was a Starbucks on site which we loved! They were really accommodating with my gluten-free diet. Cons: Signage for gluten-free foods was not always accurate in the dessert bar. There was a lot of cross contaminating of serving utensils ie. a staff member took a spoon from the seafood and placed it another dish without washing it. I saw the same between non gluten and gluten items. More care and education should go into the delivery and serving of food as this could have very negative consequences on your guests. The rooms were very musty smelling. It was really unpleasant. They sprayed a lemony lemony scent but it only covered the sent for two hours. Please, please invest in some dehumidifiers!!! I would stay in this hotel again if it didn’t smell that musty! Overall we loved our stay! The service was great and everyone was friendly!

Posted by on Oct 20, 2018

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Comment from Hotel Management

Oct 23, 2018 by Daphne Fernández, General Manager

Dear guest, We would have loved if you had contacted us while you were with us, as we would have fixed these situations that you mention. You can rest assured that we will take care of these. We hope to have you back soon. Our best wishes.

4 out of 5

Be Aware

Pros: I enjoyed the suite, but as I said it really needs an elevator!!
Cons: The elevator!!
Location: The location was fine, close to attractions.........
My major complaint was that we had no elevator. We were on the third floor and had 3 kids including a 6 mo. old baby with a stroller. Other than that I thought it was a nice resort if you have children. The kids loved the kids club and the pool with the slides. The staff was friendly and the rooms clean. The food was so so. We loved the Mexican restaurant but it requires a reservation...............The brick oven pizza was always good and the kids liked the ice cream.

Posted by on Jul 9, 2018

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Comment from Hotel Management

Jul 13, 2018 by Daphne Fernandez, General Manager

Dear guest, We regret any inconvenience regarding your room location; kindly we advise that if you are not happy with it, we are willing to switch rooms for your best comfort. Unfortunately, some sections don't have an elevator, but those suites are more prominent with a great view.

3 out of 5

Service little above average and hotel is average

Average hotel and average food above average service

Posted by , from usa on Jul 4, 2018

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Comment from Hotel Management

Jul 5, 2018 by Daphne Fernandez, General Manager

We are sorry to read that you had some inconveniences during your recent stay with us.

5 out of 5

This is my 5th stay and it is great; pool,beach,

Great food, staff. The shows and beach is tops.

Posted by on May 13, 2018

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Comment from Hotel Management

Jul 31, 2018 by Daphne Fernandez, General Manager

Hey traveler, We love to read about our most loyal guests and to know you had a great time. We will share your review with our staff. Thanks for sharing and we hope to see you again soon. Warm regardsn

4 out of 5
Pros: the all-inclusive
Cons: they need to put rice in the salt shakers. Also need a small clothes dryer on the patio.
It was great to stay at an all-inclusive again. enjoyed the pool and the overall look of the resort.

Posted by on Feb 19, 2018

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Comment from Hotel Management

Feb 20, 2018 by Daphne Fernandez, General Manager

Dear guest, We would like to thank you for choosing Marival Resort & Suites for your vacations. We are thrilled to read you had a wonderful time with us. We work hard to offer s great service and experience to every guest and appreciate your feedback. Thank you for sharing your experience and your recommendation. We will be waiting for your next vacation. Warm regards,

About the Marival Emotions Resort & Suites All Inclusive

Location Blvd. Nuevo Vallarta y Paseo Cocoteros, Nuevo Vallarta, NAY 63735

All-inclusive Details

All-inclusive room rates at Marival Emotions Resort & Suites All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball
  • Transportation to golf course

Lessons/classes/games
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for bottled wine
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Offsite tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local beverages and soft drinks only
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Some rates at Marival Emotions Resort & Suites All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Marival Emotions Resort & Suites All Inclusive offers its guests 4 outdoor swimming pools, a waterslide, a spa tub, and a sauna. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. There are 2 meeting rooms available. A children's pool, a fitness center, and a complimentary children's club are also featured at the family-friendly Marival Emotions Resort & Suites All Inclusive . Valet parking is free. This 4-star Nuevo Vallarta hotel is smoke free.

  • 495 guestrooms or units
  • 6 dining venues
  • 7 bars or lounges
  • Swim-up bar
  • Kid's club (free)
  • Towels for the beach
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Children's club (free)
  • Laundry facilities
  • Miniature golf on site

Parking

Free valet parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (11.9 km / 7.4 mi)
  • Parking: Free valet parking

Room Amenities

Marival Emotions Resort & Suites All Inclusive offers 495 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Food & Drink

Casa Bella - This buffet restaurant serves breakfast, lunch, and dinner.

La Pergola - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Amalfi - Onsite restaurant. Reservations are required. Open daily.

La Paloma - This restaurant specializes in Mexican cuisine. Open daily.

La Bamba - This steakhouse specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Sailing on site
  • Basketball on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages on beach

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No elevators

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Marival
  • Marival All Inclusive
  • Marival Nuevo Vallarta
  • Marival Nuevo Vallarta All Inclusive
  • Marival Resort
  • Marival Resort Nuevo Vallarta
  • Marival Resort Nuevo Vallarta All Inclusive
  • Marival Resort Vallarta Inclusive
  • Marival Vallarta Inclusive
  • Nuevo Vallarta Marival
  • Marival Resort All Inclusive
  • Marival Hotel Nuevo Vallarta
  • Marival Resort And Suites
  • Marival Emotion Resort All Inclusive Nuevo Vallarta
  • Marival Emotion Resort All Inclusive
  • Marival Emotion All Inclusive Nuevo Vallarta
  • Marival Emotion All Inclusive
  • Marival Emotions All Inclusive Nuevo Vallarta
  • Marival Emotions Resort All Inclusive Nuevo Vallarta
  • Hotel Marival Emotion Resort & Suites All Inclusive
  • Marival Emotion Resort & Suites All Inclusive Nuevo Vallarta
  • Marival Resort Suites Nuevo Vallarta All Inclusive
  • Marival Emotions Resort All Inclusive
  • Marival Emotions All Inclusive
  • Hotel Marival Emotions Resort & Suites All Inclusive
  • Marival Emotions Resort & Suites All Inclusive Nuevo Vallarta
  • Marival Emotion Resort Suites All Inclusive
  • Marival Resort Suites Nuevo Vallarta All Inclusive
  • Marival Emotions All Inclusive

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.