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Marival Emotions Resort & Suites All Inclusive

4-star property
Blvd. Nuevo Vallarta y Paseo Cocoteros, Nuevo Vallarta, NAY 1-855-201-7819

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3.9 out of 5
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See all 27 Travelocity Reviews

"Everything was great. Staff, location, cleanliness, food, pools, beach, drinks, and the rooms. " More

By a verified traveler on Sat 14 Mar 2020

Points Of Interest

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Hotel Description

4-star beachfront property near Nuevo Vallarta Beach

Beachside getaway

With a stay at this well-placed property, you'll be half a mile (1 km) from Nuevo Vallarta Beach and within 3 miles (5 km) of Playa Bucerias. Paradise Plaza Shopping Center and El Cora Crocodile Sanctuary are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 6 restaurants. Bring the family and enjoy the free kid's club, mini golf, and children's pool. Enjoy the 4 outdoor pools and perks like free valet parking and free WiFi.

WiFi, LED TVs

The 495 guestrooms have LED TVs with cable channels and offer WiFi and minibars. Room service, coffee/tea makers, and ceiling fans are also available.

Resort Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$237* Per night/room Sep 1 - Sep 2

2 Bedroom Suite 3 Kids FREE

Bed Count 2 King Beds Maximum Occupancy 7 Max

1 Bedroom Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

1 Bedroom Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Resort Room 2 Kids Free

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Marival Emotions Resort & Suites All Inclusive ratings based on 27 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marival Emotions Resort & Suites All Inclusive

Everyone (19) Couples (1) Family (4)
5 out of 5
Everything was great. Staff, location, cleanliness, food, pools, beach, drinks, and the rooms.

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 18, 2020 by Daphne Fernández, General Manager

Hello Mr / Ms Thank you very much for your comment, we are happy to see that you enjoyed our trip here. We hope to see you soon.

3 out of 5
The pools ca pieces are awesome. So many that can please children and adults alike. It’s a huge property so fue expect a lot of walking. Right by the beach so even better. Restroom access was not pleasing, not enough public restrooms they were far from the pools specially for a kids and elders.

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 28, 2020 by Daphne Fernández, General Manager

Dear guest, Thanks for sharing your feedback as it helps us to improve our service. We found your comment very strange, we have restrooms located right in front of the AquaPark and La Bamba, as well as in front of the quiet pool. We hope to welcome you back very soon. Our best wishes, Your family at Marival.

5 out of 5
Virtually everything was outstanding. We watched 2 great shows, played plenty of fun games, enjoyed the pool and ocean, and of course food and drinks. The only 3 downsides we can think of are the attempted forced attendance to the vacation club presentation, the maid service (we were routinely left with virtually no toilet paper in one of our bathrooms, and a couple of times no towels in one of the bathrooms as well) and the pack of availability for water activities (purple flag almost the whole week, yet surrounding resorts were allowing their guests to use kayaks, boogie boards, etc).

Posted by , from Spokane, WA on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by Daphne Fernández, General Manager.

Dear Joe, Thank you for sharing your feedback, as it helps us improve our service. We offer you an apology if you felt as if our Vacation Club team were pushing you to assist to their presentation. Our Vacation Club Manager is already following up with your comments. In regards to the inconvenience with your housekeeping service, we would have loved to know you needed toilet paper and towels, as we would have sent them immediately. We have concierge service available to assist you since 7am until 11pm every day and a Manager on site 24/7. We apologize for any disappointment you may have felt about the denial of water equipment. However, this is for your own safety, we cannot lend any kind of equipment when there is purple flag at the beach, we do this to avoid any accident as our guests` safety is our priority. Thanks for your comprehension. Our best wishes, your family at Marival.

4 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing with us and future travelers! Our best wishes

4 out of 5
Loved the staff hospitality. Great greeting and willingness to assist across the board.

Posted by on May 29, 2019

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Comment from Hotel Management

May 29, 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing your review! Our best wishes, your family at Marival.

4 out of 5
Lots of fun great property, friendly staff. The time share people need adjustments with attitude not everyone is going to buy at 20 percent interest.

Posted by on May 4, 2019

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Comment from Hotel Management

May 9, 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing your feedback, we offer you our most sincere apology for any inconvenience you might have felt with our Vacation Club team. It was never our intention to make you feel anything less than welcomed. We'll follow up immediately. Our best wishes,

4 out of 5
It was a good time except at check-in. They try to convince you to attend a meeting to purchase a timeshare at their property. I had a reservation for a resort and did not want to be bothered with a timeshare presentation. We told them over and over for about 20 minutes that we were not interested. We just wanted to relax and spend time with the family. When they finally accepted the fact that we weren't going to sit through a presentation they became very unwilling to assist with anything. The service outside of the lobby staff was excellent though. If you use the American dollar, bring several small bills. Tips are appreciated by the staff and they are very attentive if you tip well. I would recommend a different approach by the lobby when guests arrive. Offer the opportunity to attend the breakfast about the timeshare, outlines the free gifts that will be received if you do attend and when someone says no thank you, DROP IT and let them move on with their vacation.

Posted by on May 3, 2019

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Comment from Hotel Management

May 9, 2019 by Daphne Fernandez, General Manager.

Dear guest, We offer you our most sincere apology for any inconvenience you might have felt with our vacation club approach, as it has never been our intention to make you feel less than welcomed. We'll follow up with our team. Our best wishes,

3 out of 5

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 29, 2019 by Daphne Fernández, General Manager

Dear guest, Thanks for taking the time to share your feedback. We would love to read your comments. Please send them to us in a private message or to our concierge. Our best wishes,

4 out of 5
Nice hotel close to the beach. We loved the pool and beach facilities. Nice walk along the beach . We swam almost every day . Drink service on the beach as well was great! drink selection was amazing with top shelf alcohol ! The food was OK . There was a Starbucks on site which we loved! They were really accommodating with my gluten-free diet. Cons: Signage for gluten-free foods was not always accurate in the dessert bar. There was a lot of cross contaminating of serving utensils ie. a staff member took a spoon from the seafood and placed it another dish without washing it. I saw the same between non gluten and gluten items. More care and education should go into the delivery and serving of food as this could have very negative consequences on your guests. The rooms were very musty smelling. It was really unpleasant. They sprayed a lemony lemony scent but it only covered the sent for two hours. Please, please invest in some dehumidifiers!!! I would stay in this hotel again if it didn’t smell that musty! Overall we loved our stay! The service was great and everyone was friendly!

Posted by on Oct 20, 2018

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Comment from Hotel Management

Oct 23, 2018 by Daphne Fernández, General Manager

Dear guest, We would have loved if you had contacted us while you were with us, as we would have fixed these situations that you mention. You can rest assured that we will take care of these. We hope to have you back soon. Our best wishes.

4 out of 5

Be Aware

Pros: I enjoyed the suite, but as I said it really needs an elevator!!
Cons: The elevator!!
Location: The location was fine, close to attractions.........
My major complaint was that we had no elevator. We were on the third floor and had 3 kids including a 6 mo. old baby with a stroller. Other than that I thought it was a nice resort if you have children. The kids loved the kids club and the pool with the slides. The staff was friendly and the rooms clean. The food was so so. We loved the Mexican restaurant but it requires a reservation...............The brick oven pizza was always good and the kids liked the ice cream.

Posted by on Jul 9, 2018

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Comment from Hotel Management

Jul 13, 2018 by Daphne Fernandez, General Manager

Dear guest, We regret any inconvenience regarding your room location; kindly we advise that if you are not happy with it, we are willing to switch rooms for your best comfort. Unfortunately, some sections don't have an elevator, but those suites are more prominent with a great view.

About the Marival Emotions Resort & Suites All Inclusive

Location Blvd. Nuevo Vallarta y Paseo Cocoteros, Nuevo Vallarta, NAY 63735

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All meals, snacks, and local non-alcoholic beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball
  • Transportation to golf course

Lessons/classes/games
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Offsite tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • All meals included
  • Surcharge for bottled wine
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Marival Emotions Resort & Suites All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Marival Emotions Resort & Suites All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a spa tub. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. WiFi is free in public spaces. You'll find a business center on site. There are 2 meeting rooms available. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Marival Emotions Resort & Suites All Inclusive. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Nuevo Vallarta property.

  • 495 guestrooms or units
  • 6 dining venues
  • 7 bars or lounges
  • Nightclub
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (11.6 km / 7.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Marival Emotions Resort & Suites All Inclusive offers 495 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Casa Bella - This buffet restaurant serves breakfast, lunch, and dinner.

La Pergola - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Amalfi - Onsite restaurant. Reservations are required. Open daily.

La Paloma - This restaurant specializes in Mexican cuisine. Open daily.

La Bamba - This steakhouse specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Sailing on site
  • Basketball on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages on beach
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers onsite health screenings for COVID-19 to US citizens at no charge for stays of 3 nights or more. The fee is USD 73 per person, per screening for all other bookings. Guests should contact the concierge upon arrival to schedule departure health screenings.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marival
  • Marival All Inclusive
  • Marival Nuevo Vallarta
  • Marival Nuevo Vallarta All Inclusive
  • Marival Resort
  • Marival Resort Nuevo Vallarta
  • Marival Resort Nuevo Vallarta All Inclusive
  • Marival Resort Vallarta Inclusive
  • Marival Vallarta Inclusive
  • Nuevo Vallarta Marival
  • Marival Resort All Inclusive
  • Marival Hotel Nuevo Vallarta
  • Marival Resort And Suites
  • Marival Emotion Resort All Inclusive Nuevo Vallarta
  • Marival Emotion Resort All Inclusive
  • Marival Emotion All Inclusive Nuevo Vallarta
  • Marival Emotion All Inclusive
  • Marival Emotions All Inclusive Nuevo Vallarta
  • Marival Emotions Resort All Inclusive Nuevo Vallarta
  • Hotel Marival Emotion Resort & Suites All Inclusive
  • Marival Emotion Resort & Suites All Inclusive Nuevo Vallarta
  • Marival Resort Suites Nuevo Vallarta All Inclusive
  • Marival Emotions Resort All Inclusive
  • Marival Emotions All Inclusive
  • Hotel Marival Emotions Resort & Suites All Inclusive
  • Marival Emotions Resort & Suites All Inclusive Nuevo Vallarta
  • Marival Emotion Resort Suites All Inclusive
  • Marival Resort Suites Nuevo Vallarta All Inclusive
  • Marival Emotions All Inclusive
  • Marival Emotions Resort Suites All Inclusive
  • Marival Emotions Resort & Suites All Inclusive Nuevo Vallarta

You should know

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.