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Adhara Hacienda Cancun

3.0 star property
Family-friendly 3-star hotel near Mercado 23

Choose dates to view prices

Photo gallery for Adhara Hacienda Cancun

Arcade
Suite, 1 Bedroom | Living area | 16-inch LCD TV with cable channels, TV
Reception
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(47 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 16-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds
  • Free WiFi

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About the neighborhood

Cancun

Downtown Cancun stay.Within a 15-minute walk of this Downtown Cancun hotel, you'll find Mercado 23 and Benito Juarez Municipal Building. Las Palapas Park and Puerto Cancun Golf Course are also within 2 miles (3 km).

What's nearby

  • Mercado 23 - 8 min walk - 0.5 miles
  • Benito Juarez Municipal Building - 11 min walk - 0.6 miles
  • Las Palapas Park - 13 min walk - 0.7 miles
  • Plaza 28 - 4 min drive - 1.4 miles
  • Plaza Las Americas - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Subway - ‬9 min walk

About this property

Adhara Hacienda Cancun

Family-friendly 3-star hotel near Mercado 23
Adhara Hacienda Cancun offers its guests a children's pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and hair dryers. 16-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • Elevator

Room amenities

Entertainment

  • 16-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

How close is Adhara Hacienda Cancun to the airport?

Adhara Hacienda Cancun is 11.5 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Adhara Hacienda Cancun?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Adhara Hacienda Cancun on May 31, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Adhara Hacienda Cancun have an airport shuttle?

Adhara Hacienda Cancun offers an airport shuttle.

How close is Adhara Hacienda Cancun to the beach?

This hotel is 16.9 mi (31-min drive) from Delfines Beach and 3.6 mi (10-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Adhara Hacienda Cancun offer free breakfast?

Adhara Hacienda Cancun offers free buffet breakfast on weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:30 AM.

Is there a casino at Adhara Hacienda Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are nearby.

What time is check-in at Adhara Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Adhara Hacienda Cancun?

This hotel offers free self parking.

Does Adhara Hacienda Cancun have a pool?

Adhara Hacienda Cancun features an outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Adhara Hacienda Cancun have a restaurant?

Adhara Hacienda Cancun is home to El Alhena, which features brunch.

Does Adhara Hacienda Cancun have a spa?

There are no spa services available at this hotel.

How close is Adhara Hacienda Cancun to downtown Cancun?

Adhara Hacienda Cancun is 1.8 mi away from Cancun.

Adhara Hacienda Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the executive suite with a king-sized bed. Everything was spotless, very kind and accomodating staff (they even let us check in an hour early!), breakfast was good. If you're looking for convenience, the area is walkable to the ADO bus station, several parks and shopping centers, and offers a complementary morning shuttle to Playa Lagarto or the Isla Mujeres ferry port. Free coffee and filtered water stations, too.
Stayed 4 nights in Feb 2026

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is good, for Cancun. A Michelin star restaurant 20 minutes walk one way and downtown Cancun 10 minutes the other. We didn’t realise until too late that there was a free shuttle bus to the beach (needs to be highlighted better). Therooms were very clean, the staff were very nice. The breakfast was very good. The amenities were good. We had a very nice stay, thank you.
Stayed 9 nights in Jan 2026

8/10 Good

Nilakantan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Stayed 5 nights in Jan 2026

8/10 Good

Damian

Liked: Cleanliness, amenities, property conditions & facilities
This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Stayed 2 nights in Jan 2026

10/10 Excellent

miguel eduardo

Stayed 1 night in Jan 2026

10/10 Excellent

Esperanza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 10 nights in Nov 2025

10/10 Excellent

Sevil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was godd, except the air conditioner makes a lot of noise at night, and it continues to run even when turned off.
Stayed 2 nights in Jan 2026

10/10 Excellent

Annah

Liked: Cleanliness, property conditions & facilities
Front desk was extremely helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The breakfast was perfect. Pool was so refreshing and awesome.
Stayed 7 nights in Jan 2026

8/10 Good

Anita

Stayed 1 night in Jan 2026

10/10 Excellent

Jordi, Port Charlotte

Stayed 6 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent; clean room, great pool and grounds, friendly staff, great breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2025

6/10 Okay

Tristin

Disliked: Amenities, property conditions & facilities
Pool was cold, beds were very uncomfortable and pillows were hard and tiny.
Stayed 1 night in Dec 2025

8/10 Good

angela

Traveled with family
Liked: Cleanliness, staff & service
The room was clean, we had fresh towels, the staff was friendly and helpful. The breakfast buffett was good. It was in a good location, not too far from the spots we needed to go. We went on Christmas Eve and I did not know that everything at the hotel would close by 5 including the restaurant/bar pool service so that sucked. The main reason we stayed there on our last night was to enjoy that service.
Friendly salamander in the bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

jesus maria

Liked: Cleanliness, staff & service, amenities
Más de 30 años que vengo a este hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

10/10 Excellent

miguel eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities
todo perfecto, siempre escojo este hotel, 100% recomendable, la señora Mary en el comedor es excelente persona
Stayed 2 nights in Nov 2025

10/10 Excellent

Elias

Liked: Cleanliness, property conditions & facilities
Muy buena atención todo esta a la orden gracias excelente
Stayed 5 nights in Nov 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Stevo

Stayed 9 nights in Nov 2025

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option if you're arriving or departing to your next destination via the ado bus as ita very walkable. Hotel was clean and as described. Would atay here agaon.
Stayed 1 night in Nov 2025

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Close to many restaurants. Pillows a bit firm but room was as expected... staff cleaned room daily. Breakfast buffet was excellent.
Stayed 5 nights in Oct 2025

8/10 Good

sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season
Stayed 2 nights in Oct 2025