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Adhara Hacienda Cancun

3.0 star property
Family-friendly 3-star hotel near Mercado 23

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Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Reception
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

View in a map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪5 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(41 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Downtown Cancun stay.Within a 15-minute walk of this Downtown Cancun hotel, you'll find Mercado 23 and Benito Juarez Municipal Building. Las Palapas Park and Puerto Cancun Golf Course are also within 2 miles (3 km).

What's nearby

  • Mercado 23 - 5 min walk - 0.3 miles
  • Las Palapas Park - 10 min walk - 0.6 miles
  • Benito Juarez Municipal Building - 11 min walk - 0.6 miles
  • Puerto Cancun Golf Course - 16 min walk - 0.9 miles
  • Plaza 28 - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Mi Rinconcito Colombiano - ‬7 min walk
  • ‪La Suegra - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly 3-star hotel near Mercado 23
Adhara Hacienda Cancun offers its guests a children's pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

How close is Adhara Hacienda Cancun to the airport?

Adhara Hacienda Cancun is 11.5 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Adhara Hacienda Cancun have an airport shuttle?

Adhara Hacienda Cancun offers an airport shuttle.

How close is Adhara Hacienda Cancun to the beach?

This hotel is 16.9 mi (31-min drive) from Delfines Beach and 3.6 mi (10-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Adhara Hacienda Cancun offer free breakfast?

Adhara Hacienda Cancun offers free buffet breakfast on weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:30 AM.

Is there a casino at Adhara Hacienda Cancun?

No, there is no casino at this hotel, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (4-min drive) are nearby.

What time is check-in at Adhara Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Adhara Hacienda Cancun?

This hotel offers free self parking.

Does Adhara Hacienda Cancun have a pool?

Adhara Hacienda Cancun features an outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Adhara Hacienda Cancun have a restaurant?

Adhara Hacienda Cancun is home to El Alhena, which features brunch.

Does Adhara Hacienda Cancun have a spa?

There are no spa services available at this hotel.

How close is Adhara Hacienda Cancun to downtown Cancun?

Adhara Hacienda Cancun is 1.8 mi away from Cancun.

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 949 reviews
Rating 8 - Good. 310 out of 949 reviews
Rating 6 - Okay. 103 out of 949 reviews
Rating 4 - Poor. 26 out of 949 reviews
Rating 2 - Terrible. 22 out of 949 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

joey

Liked: Cleanliness, staff & service, property conditions & facilities
Ac in rooms doesnt get cold enough
Stayed 3 nights in Aug 2025

10/10 Excellent

Anders

Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel in Downtown Cancun

The check in process was smooth, for the most part. The staff were friendly and very helpful. The pizza at the pool bar can be improved. The roast beef sandwich was great tasting. On a personal level, I would have appreciated the breakfast restaurant staff, showing a bit more kindness and consideration to my elderly mother-in-law. She wanted to take a few pastries up to her room but was denied, with the explanation that it was only for the buffet. We had just left another hotel where she was able to take pastries from the restaurant. Apart from that, the hotel was ideal, within walking distance to the Ado bus terminal.
Stayed 2 nights in Aug 2025

8/10 Good

Sebastian

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
We had clean rooms but the pool was having some kind of mold at the surface of the water and the wall, did not feel clean at all.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dalia

Stayed 3 nights in Jun 2025

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

10/10 Excellent

Yunelys

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular , regresare
Stayed 5 nights in Jul 2025

10/10 Excellent

solomon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2025

8/10 Good

Jacob

Stayed 2 nights in Jul 2025

10/10 Excellent

Jimmy, Richmond HILL

Stayed 2 nights in Jul 2025

8/10 Good

Nicanor

Business traveler, Traveled with partner
Liked: Cleanliness
It's a nice hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karla Y.

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge A

Liked: Property conditions & facilities
I like everything of this place
Stayed 7 nights in Jun 2025

4/10 Poor

Azam

Stayed 4 nights in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Bjorn

Liked: Cleanliness, staff & service

Everyone loves a swim up bar!

Fairly dated, but adequate. Kindly held our bags for 3 days while we were on Holbox. Well located for local food options
Stayed 2 nights in Jun 2025

10/10 Excellent

Qin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
food is good
Stayed 1 night in Jun 2025

2/10 Terrible

JUAN

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have enjoyed it each time. Beds were great, ac worked well, bathrooms were up to date. Our room had a balcony looking at the pool which was amazing. The breakfast showcased fresh and yummy food. I am a very picky eater and my husband eats everything but we were both happily surprised. Mini fridge in the room.
Stayed 4 nights in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2025

10/10 Excellent

Qi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in the central. The atmosphere is a typical resort. Breakfast is good.
Stayed 3 nights in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for the money!

The staff was exceptionally nice and accommodating. Unfortunately, the room didn’t have a phone to call the front desk, so for each issue or question you’d have to walk down to the reception, very inconvenient. The room had no refrigerator, therefore, if you bought water or something needing refrigeration, you were out of luck. We had to ask for towels, appears the maid service forgot some of them, but they brought them quickly when asked, so again the staff was great at helping with a nice smile and were happy to help. The bar service was nice, the restaurant we tried to have breakfast, although a good selection, we wanted something more local, so decided to go out, the hotel was very close to many rests and cafés, and very good ones. Overall the hotel is great for what you’ve paying but width they had refrigerators in the rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Stevo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food options for dinner. Luis very attentive. Relaxing pool environment. Clean and friendly hotel. Convenient location. TV options limited. Overall, I will return.
Stayed 7 nights in May 2025

6/10 Okay

shelley

Traveled with family
Disliked: Amenities, property conditions & facilities
Pool area was nice. Pool could use some work. Hotel is not working to potential. Gift shop never open & retaurant only served breakfast. They have menu by pool you can order off of & eat in pool area. Bring bug spray unless you want to get eaten. Food is average. Drinks were great along with staff. I came here with sister & received one wash cloth first day then nothing. Beds are like sleeping on the floor. Shuttle pretty useless. For the cost per night i would have been extremely mad if i paid more
Stayed 7 nights in Apr 2025