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Occidental Costa Cancún All Inclusive

3.5 star property
3.5-star beachfront property near Escénica Tower

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Photo gallery for Occidental Costa Cancún All Inclusive

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

  • Resort view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

  • Resort view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

  • Resort view
  • 360 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

  • Sea view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

  • Ocean view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

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Moon Palace The Grand Cancun - All-inclusive

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  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.2 out of 5, Very Good, 1,506 reviews
The price is $688
$565 nightly
$688 total
Total includes taxes and fees
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About the neighborhood

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Escénica Tower and 2 miles (3 km) of Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 miles (10 km).

What's nearby

  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 13 min walk - 0.7 miles
  • Puerto Cancun Marina Town Center - 3 min drive - 1.9 miles
  • Plaza 28 - 6 min drive - 3.4 miles
  • Tortuga Beach - 7 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

3.5-star beachfront property near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.8 out of 5, Good, 1,330 reviews
$145 nightly
The price is $180
May 19 - May 20
Total includes taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

How close is Occidental Costa Cancún All Inclusive to the airport?

Occidental Costa Cancún All Inclusive is 13.3 mi (24-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of May 16, 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Jun 15, 2025 start from $145.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Costa Cancún All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Costa Cancún All Inclusive.

How close is Occidental Costa Cancún All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Occidental Costa Cancún All Inclusive offer free breakfast?

Occidental Costa Cancún All Inclusive offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Occidental Costa Cancún All Inclusive?

No, there is no casino at this property, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are nearby.

What time is check-in at Occidental Costa Cancún All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental Costa Cancún All Inclusive?

This property offers free self parking.

Does Occidental Costa Cancún All Inclusive have a pool?

Occidental Costa Cancún All Inclusive features an outdoor pool.

Does Occidental Costa Cancún All Inclusive have a restaurant?

Occidental Costa Cancún All Inclusive is home to La Claraboya, which features seafood.

Does Occidental Costa Cancún All Inclusive have a spa?

Pamper yourself with a day at zenserenz, where you can enjoy hot stone massages, body treatments, and facials.

How close is Occidental Costa Cancún All Inclusive to downtown Cancun?

Occidental Costa Cancún All Inclusive is 3.5 mi away from Avenida Kukulkan.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1018 out of 2393 reviews
Rating 8 - Good. 637 out of 2393 reviews
Rating 6 - Okay. 356 out of 2393 reviews
Rating 4 - Poor. 196 out of 2393 reviews
Rating 2 - Terrible. 186 out of 2393 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Vlad

Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price.

8/10 Good

Lyenn

Traveled with partner
Liked: Cleanliness, staff & service
Good stay for the price
Stayed 4 nights in Feb 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the view to the balcony, loved everything else
Stayed 4 nights in Feb 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful The rooms need to be updated
Stayed 6 nights in Jan 2025

6/10 Okay

Juan Eduardo

Liked: Staff & service
Just don’t like the beach
Stayed 4 nights in Nov 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Italian restaurant. Loved the desserts. Staff were super. Especially Cesar, Juan, Jj,
Stayed 17 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 8 nights in Jan 2025

4/10 Poor

Shalene

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Average stay, food was horrible, entertainment minimal. Toilet kept making noise staff didnt fix it. Overall staff was friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel if you are trying to stay on a budget! Not many amenities but there is a spa and a gym. Also there’s shows during the day and the evening which is really cool! Everyone was super nice and welcoming! I The food is decent (lunch&dinner) nothing out of this world but the breakfast is amazing! I would recommend this place to anyone!
Stayed 5 nights in Feb 2025

10/10 Excellent

Savannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 6 nights in Jan 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Staff are so friendly, helpful and very happy.
Stayed 9 nights in Jan 2025

10/10 Excellent

Pavlina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restrictions about smoking I am a smoker
Stayed 9 nights in Jan 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio por parte de los trabajadores, muy amistosos y siempre estaban al pendiente de nuestras necesidades
Stayed 6 nights in Jan 2025

10/10 Excellent

Steffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 3 nights in Jan 2025

8/10 Good

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Staff & service, property conditions & facilities
My partner and I loved this resort so much! First time traveling to cancún and they were very friendly, welcoming and informative. Definitely would recommend this resort to anyone traveling to cancún. Also the food was delicious so we’re the drinks. We especially loved the activity people! JJ and Miguel have the best deals if you’re looking for any activities!
Stayed 7 nights in Jan 2025

10/10 Excellent

Kathy J., Mundelein

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff everywhere in the resort were fantastic! Manager Luis, Alfredo, Vanilly and Stephanie in the restaurants! The beach is raked daily, we were not troubled by seaweed. Lots of beach and pool chairs. Room was very clean and well appointed! Food was tasty! All you could ask for !
Stayed 7 nights in Jan 2025

8/10 Good

Alexis

Traveled with group, Traveled with family
Liked: Staff & service, amenities
The hotel feels outdated with old, dingy rooms. Our shower clogged constantly, and the water took hours to drain. Dining options are limited, with three restaurants requiring reservations every time. The worst part was being tricked into a time-share presentation. Staff promised a 2-for-1 massage for my sister's birthday if we had breakfast at their sister hotel, but we ended up being forced into a 90-minute presentation. When we returned, they hadn't reserved our massage, but the manager eventually made it right. On the plus side, the staff was friendly, and there wasn’t much vendor hassle on the beach. Great location as well. Near restaurants and bars. I’d still recommend it, but be prepared for some inconveniences.
Stayed 3 nights in Jan 2025

10/10 Excellent

adrienne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Claudia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Do not let the images mislead you; if you're searching for a pleasant beach area, this hotel isn't for you. The beach is obviously man-made and resembles to a lagoon. Furthermore, this hotel is not suitable if you enjoy dining options. The dining alternatives are limited. When my boyfriend and I went to celebrate his birthday, there was absolutely no entertainment. I have conflicting feelings regarding the workers since it appears like they don't care because they are overworked and underpaid. I suppose you should try this place if you're seeking for a quick trip, but if you're spending time and money on your holiday, you should reconsider.
Stayed 9 nights in Jan 2025

10/10 Excellent

Ana Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food options. Was hoping for a pool heater because the water was freezing.
Stayed 3 nights in Jan 2025

6/10 Okay

Rudyna

Liked: Cleanliness, property conditions & facilities
The stay in this hotel is good except for the for some staff that works in the reception area especially the man they where so aggressive and pushy about the tour on they’re other hotel they don’t even give us the reservation to use they re 2 other restaurant unless you agree on that tour, this is the way he said to us we need your credit card after that I will give your restaurant reservation I think in order for you to go to that tour credit card is required , so we spent eating our 4 days in the buffet . We only have few days to spend and every hour is precious. We like Cancún so we will definitely comeback but will consider a different hotel
Stayed 4 nights in Jan 2025