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InterContinental Presidente Cancun Resort by IHG

5.0 star property
5-star beachfront resort near Tortuga Beach

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Sundeck
Signature Suite, 1 King Bed | Terrace/patio
Body treatments, beach massages, body wraps, body scrubs, facials
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

View in a map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪11 min walk‬
  • Place, Tortuga Beach
    ‪2 min drive‬
  • Place, La Isla Shopping Mall
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Signature Suite, 1 King Bed

  • 1658 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(14 reviews)
  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(27 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Club Lounge Access (Lagoon View)

View from room

Club Room, 1 King Bed, Club Lounge Access (Lagoon View)

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Non Smoking, Ocean View

Club Suite, 2 Queen Beds, Non Smoking, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 2 Queen Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Club Lounge Access, Lagoon View)

Club Room, 2 Queen Beds, Non Smoking (Club Lounge Access, Lagoon View) | 1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Non Smoking (Club Lounge Access, Lagoon View)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(37 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • 646 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

1 bedroom, premium bedding, down comforters, minibar

Presidential Suite, 1 King Bed (Coral)

  • 2153 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace, Lagoon View

  • 700 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

8.4 out of 10
Very good
(7 reviews)
  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Cancun Convention Center and 2 miles (3 km) of Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Convention Center - 11 min walk - 0.6 miles
  • Gaviota Azul Beach - 17 min walk - 0.9 miles
  • Tortuga Beach - 2 min drive - 1.3 miles
  • Langosta Beach - 3 min drive - 2.0 miles
  • La Isla Shopping Mall - 7 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬1 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Casa Rolandi - ‬8 min walk
  • ‪El Caribeño - ‬2 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

5-star beachfront resort near Tortuga Beach
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 8142 sq ft of conference space
  • 756 sq m of conference space
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

How close is InterContinental Presidente Cancun Resort by IHG to the airport?

InterContinental Presidente Cancun Resort by IHG is 15.8 mi (30-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Presidente Cancun Resort by IHG?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort by IHG on Sep 28, 2025 start from $170.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Presidente Cancun Resort by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Presidente Cancun Resort by IHG.

How close is InterContinental Presidente Cancun Resort by IHG to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does InterContinental Presidente Cancun Resort by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Presidente Cancun Resort by IHG, but buffet breakfast is offered for a fee of USD 30 for adults and USD 14 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at InterContinental Presidente Cancun Resort by IHG?

No, there is no casino at this resort, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are nearby.

What time is check-in at InterContinental Presidente Cancun Resort by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Presidente Cancun Resort by IHG?

This resort offers free self parking.

Does InterContinental Presidente Cancun Resort by IHG have a pool?

InterContinental Presidente Cancun Resort by IHG features 2 outdoor pools.

Does InterContinental Presidente Cancun Resort by IHG have a restaurant?

There are 3 onsite restaurants, offering options like a beachfront location and ocean views.

Does InterContinental Presidente Cancun Resort by IHG have a spa?

This resort has a spa, which features mani/pedis, massages, and facials.

How close is InterContinental Presidente Cancun Resort by IHG to downtown Cancun?

InterContinental Presidente Cancun Resort by IHG is 2.7 mi away from Avenida Kukulkan.

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 884 out of 1328 reviews
Rating 8 - Good. 270 out of 1328 reviews
Rating 6 - Okay. 81 out of 1328 reviews
Rating 4 - Poor. 45 out of 1328 reviews
Rating 2 - Terrible. 48 out of 1328 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great: the beach was quiet, clean and beautiful. The service in room was amazing. I can’t wait to go back.
Stayed 9 nights in Jul 2025

10/10 Excellent

Brian

Stayed 4 nights in Jul 2025

10/10 Excellent

Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly, clean
Stayed 5 nights in Jun 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and very nice property... to spend a nice vacation with your family.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien muy limpio y alos niños les gusto mucho
Stayed 4 nights in Jun 2025

10/10 Excellent

Veronica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellet service, staff are helpful
Stayed 5 nights in Jun 2025

10/10 Excellent

julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel with Excellent Service – Just a Few Suggestions We really enjoyed our stay at this hotel. The property is beautiful, the rooms were clean and comfortable, and the staff provided outstanding service throughout our visit. Everyone was friendly and went out of their way to make sure we felt welcome. A couple of small suggestions to make the experience even better: it would be helpful to have more waiters servicing the pool area, especially during peak hours. Also, coconuts were often unavailable, which was a bit disappointing given the tropical setting. One thing to note—there was quite a bit of seaweed (sargazo) on the beach and in the ocean during our stay. This isn’t the hotel’s fault, but it did impact the beach experience. Overall, a great place to stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Missie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ebony, philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really enjoyed myself had a great
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was great. Every person was friendly, helpful and kind. The daily breakfast was great and we enjoyed the happy hour. We were out on excursions during most of our stay so the all inclusive was not something we needed.
Stayed 8 nights in Jun 2025

10/10 Excellent

Carolina Andrea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and quiet
Stayed 3 nights in May 2025

10/10 Excellent

Shiva, Austin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An expectational experience. The restaurants and bars onsite are worth visiting and the staff was very accommodating.
Stayed 3 nights in Jun 2025

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ubicación
Stayed 3 nights in Jun 2025

8/10 Good

Rosa M

Stayed 4 nights in Jun 2025

10/10 Excellent

Richard Florian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great property! The staff are so friendly, best beach in Cancun, the food is excellent, and the overall location allows for easy bus, taxi, and walking to some great areas! Been going to this hotel for 35 years...twice a year!
Stayed 11 nights in Jun 2025

8/10 Good

ewelina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Just ok, didn’t feel like anything special. Water was kinda brownish, didn’t feel like I was by the ocean. More like a dirty lake.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

Spiros

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We (family and friends) always have a wonderful stay every time we visit.
Stayed 7 nights in Jun 2025

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here for a solo trip and wanted a quiet beach vacation. The property exceeded my expectations. The hotel has clean, my room was large enough with a pristine ocean view, and the staff was super friendly, polite, and helpful, and the amenities around all hit the sweet spot. I further got a deep tissue massage treatment at their Ikal Spa, and both the front desk staff and the facilities attendant were welcoming and helpful. I recommend the massage therapist, Sandra who provided a very effective deep tissue massage to ease my muscle tensions and aches. I look forward to being back at this property soon! Thank you everyone.
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Elton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience at the hotel! Will definitely return again in the future!
Stayed 8 nights in May 2025

6/10 Okay

Lori

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We have been staying at the intercontinental for over twenty years. Sadly, the quality of the food has declined so badly that we only found one dish that was safe to eat. We love the staff and the beach (best in Cancun) but the food problem is getting unbearable.
Stayed 6 nights in May 2025

10/10 Excellent

Matey Yordanov, Kenmore

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very clean and well maintained, pleasant staff, hotel rooms are good though need a little TLC.
Stayed 8 nights in May 2025

10/10 Excellent

Manuel

Stayed 3 nights in May 2025