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Hotel Description

4.5-star beachfront aparthotel near Tortuga Beach

On the beach

Your stay at this Zona Hotelera aparthotel places you within 3 miles (5 km) of Tortuga Beach and La Isla Shopping Mall. Costa Occidental de Isla Mujeres National Park and Plaza Caracol Mall are also within half a mile (1 km).

Poolside dining

This luxury aparthotel features 3 restaurants, 2 outdoor pools, and 5 spa tubs. Dine at the beachfront restaurant and relax with beach umbrellas. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Heated floors, free WiFi

Boasting heated floors, the 300 apartments also offer free WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include minibars and coffee/tea makers.

Classic Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$184* Per night/room Sep 4 - Sep 5

Club Room, 1 King Bed, Terrace, Ocean View (Terrace)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 2 Queen Beds, Non Smoking, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Terrace, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds, Non Smoking, Terrace (Terrace)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Presidente Cancun Resort, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Presidente Cancun Resort, an IHG Hotel

Everyone (5) Couples (3) Family (4)
5 out of 5
Beautiful place. The people are absolutely helpful. Great experience

Posted by on Jul 9, 2022

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Comment from Hotel Management

Jul 14, 2022 by Félix Ruano General Manager.

Dear Edith, I truly appreciate you have taken your time to write such a kind comment about your recent stay at Presidente InterContinental. We are very pleased to know you enjoyed your vacation in this little paradise. Thank you very much for your positive recommendation to the travelers. We look forward for your next visit in this your home in Cancun. Cordially,

5 out of 5
Our stay was amazing. We enjoyed the cleanliness of our room. Our ocean view was beautiful, pools were clean, beach area has a tranquil shore where little ones can enjoy there swim. The food and drinks were delicious. Waitstaff and hotel staff were well mannered and courteous. Truly relaxing and relaxing enjoyed our stay.

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 5, 2022 by Félix Ruano General Manager.

Dear Rocio, Thank you for taking the time to tell us about your recent stay at Presidente InterContinental Cancun. I am pleased to read that you have had a perfect hotel experience and that we have met your expectations thanks to our great staff, trust I will share with them your kind review and recognition. Thank you very much for your positive recommendation to the travelers. We look forward for your next visit in this your home in Cancun. Cordially,

1 out of 5

Posted by on Apr 27, 2022

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5 out of 5
Previously stayed at Presidente Cozumel & it was Amazing. Decided to try Presidente Cancun. Like Cozumel, Presidente Cancun was Amazing.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Aug 31, 2021 by Guillermo Valencia - General Manager

Dear Rigo, Thank you for choosing InterContinental and for taking the time to give us your review on your recent visit to the our both Caribbean resorts. It's fantastic you lived up a great experience with us! We truly value your feedback and we'll be eager to welcome you back in the near future. Kind Regards,

4 out of 5
It’s a Good place to stay very clean areas staff is very friendly and Restaurants are very clean and well organized will definitely Recommend this to everyone

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 28, 2021 by Guillermo Valencia - General Manager

Dear Guest, Thank you for selecting Presidente InterContinental Cancun and for sharing with us your recent experience at our hotel. It's fantastic you enjoyed your stay! I'm glad to learn that our cleanliness standards were of your entire satisfaction and that you find the level of service of our staff outstanding. We do hope for the opportunity to welcome you back in the near future. Kind Regards,

1 out of 5

Posted by on Jul 19, 2021

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5 out of 5
Staff was very helpful and couteous love the hotel accomodations

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Sonia Ceballos Resort Manager

Thank you so much for selecting Presidente InterContinental Cancun! We greatly appreciate for taking the time to share with us your comments on your recent visit to our hotel. I am glad to hear that you enjoyed your stay and we hope to have the pleasure to welcome you back in the near future. Kind Regards, Sonia Ceballos Resort Manager

5 out of 5
I absolutely love my stay at this hotel. Staff was very friendly and helpful. This hotel practice all the covid rules and guidelines keeping everything cleaned. It was my first trip to Mexico and everyone was so helpful and friendly the resort has two restaurants open during covid 19, they both sit on the beach with beautiful views the deck bar was my favorite spot hahahahaha! The bartender was friendly and nice and resourceful. I highly recommend staying here perfect for couples and mature crowds this is not the party hotel, this hotel is mature crowd base with luxury vibes very relaxing. I enjoyed the spa experience they have as well and room service. I will be staying here again on my next stay.

Posted by , from California on Nov 22, 2020

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Comment from Hotel Management

Nov 26, 2020 by Michel Albahari -General Manager

Dear Dyeshia, Thank you for selecting Presidente InterContinental Cancun. We greatly appreciate for taking the time to give us your score and review on your recent visit to our hotel. I'm happy to learn your stay exceeded your expectations and that you enjoyed our beautiful beach from one of the most privileged places, our Deck Bar. We value your words, as to make each stay the most enjoyable and safest in these special pandemic times is one of our main goals. We'll be eager to welcome you back in the near future. Kind Regards,

4 out of 5

Posted by on Jul 29, 2019

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5 out of 5
Wonderful staff.very attentive to all our needs during our stay. The food and drinks were great. Definitely a place we'll return to.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by M. Albahari -Regional Director

Dear Sue, Thank you for choosing Presidente InterContinental Cancun Resort. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again very soon.

About the InterContinental Presidente Cancun Resort, an IHG Hotel

Location Boulevard Kukulkan KM 7.5, Cancun, QROO 77500

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • Buffet-style meals included
  • Room service not included
  • Minibar not included

Property Features

InterContinental Presidente Cancun Resort, an IHG Hotel offers its guests 2 outdoor swimming pools, 5 spa tubs, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a beach bar. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury InterContinental Presidente Cancun Resort, an IHG Hotel. Free self parking is available. This 4.5-star Cancun aparthotel is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and safes. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Le Cap - This restaurant is located on the beach.

El caribeño - This restaurant is located by the pool. Open daily.

Café Urbano - Onsite restaurant. Open daily.

Deck Bar - This bar is located by the pool. Open daily.

Epicentro - Onsite lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools and 5 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 600 per pet, per stay, plus a deposit of MXN 600 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night
  • Resort fee: MXN 250 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Internet access
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 450 for adults and MXN 225 for children (approximately)
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun InterContinental
  • Cancun InterContinental Presidente Resort
  • InterContinental Cancun Resort
  • InterContinental Presidente Cancun
  • InterContinental Presidente Cancun Resort
  • InterContinental Presidente Resort
  • InterContinental Presidente Resort Cancun
  • Presidente Cancun Resort InterContinental
  • Presidente InterContinental Resort Cancun
  • Presidente Resort Cancun
  • Intercontinental Presidente Cancun Hotel Cancun
  • InterContinental Presidente
  • Intercontinental Cancun

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.