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InterContinental Presidente Cancun Resort by IHG

5.0 star property
5-star beachfront resort near Tortuga Beach

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort by IHG

2 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Signature Suite, 1 King Bed, Oceanfront | Terrace/patio
Body treatments, beach massages, body wraps, body scrubs, facials
Suite, 1 King Bed (Caribbean) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪11 min walk‬
  • Place, Caracol Beach
    ‪12 min walk‬
  • Place, Tortuga Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Ocean View (Club Floor)

Room amenity

Premium Suite, 1 King Bed, Ocean View (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

View from room

Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • Lagoon view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(48 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront | Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed, Oceanfront

  • Partial sea view
  • 1658 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room

Room amenity

Classic Room

9.0 out of 10
Wonderful
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(15 reviews)
  • Lagoon view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 2153 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

  • Lagoon view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(40 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View | Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Cancun

On the beach.With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Cancun Convention Center and 2 miles (3 km) of Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Plaza Caracol Mall - 6 min walk - 0.4 miles
  • Cancun Convention Center - 11 min walk - 0.6 miles
  • Caracol Beach - 12 min walk - 0.7 miles
  • Forum Beach - 14 min walk - 0.8 miles
  • Tortuga Beach - 4 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬1 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪El Patio - ‬6 min walk
  • ‪Ólio Mediterranean Cuisine - ‬6 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

5-star beachfront resort near Tortuga Beach
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 8142 sq ft of conference space
  • 756 sq m of conference space
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.94 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

How close is InterContinental Presidente Cancun Resort by IHG to the airport?

InterContinental Presidente Cancun Resort by IHG is 15.8 mi (29-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Presidente Cancun Resort by IHG?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort by IHG on Jun 29, 2026 start from $285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Presidente Cancun Resort by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Presidente Cancun Resort by IHG.

How close is InterContinental Presidente Cancun Resort by IHG to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does InterContinental Presidente Cancun Resort by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Presidente Cancun Resort by IHG, but buffet breakfast is offered for a fee of USD 30 for adults and USD 14 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at InterContinental Presidente Cancun Resort by IHG?

No, there is no casino at this resort, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are nearby.

What time is check-in at InterContinental Presidente Cancun Resort by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Presidente Cancun Resort by IHG?

This resort offers free self parking.

Does InterContinental Presidente Cancun Resort by IHG have a pool?

InterContinental Presidente Cancun Resort by IHG features 2 outdoor pools.

Does InterContinental Presidente Cancun Resort by IHG have a restaurant?

There are 3 onsite restaurants, offering options like a beachfront location and ocean views.

Does InterContinental Presidente Cancun Resort by IHG have a spa?

This resort has a spa, which features facials, massages, and body wraps.

How close is InterContinental Presidente Cancun Resort by IHG to downtown Cancun?

InterContinental Presidente Cancun Resort by IHG is 2.7 mi away from Avenida Kukulkan.

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1051 out of 1549 reviews
Rating 8 - Good. 306 out of 1549 reviews
Rating 6 - Okay. 92 out of 1549 reviews
Rating 4 - Poor. 54 out of 1549 reviews
Rating 2 - Terrible. 46 out of 1549 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Eduardo, Rutherford

Stayed 4 nights in Feb 2026

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities
The whole resort was really clean, staff was friendly and the breakfast was fantastic.
Stayed 5 nights in Feb 2026

10/10 Excellent

Marcio

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muito bom, com excelente localização e praia privada.
Stayed 8 nights in Feb 2026

10/10 Excellent

Dardana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff
Stayed 5 nights in Feb 2026

10/10 Excellent

Consuelo, Forest Hills

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service and food
Stayed 4 nights in Feb 2026

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was absolutely amazing attentive, helpful and friendly. Le Cap was supper delicious and the sommelier was precise with his wine recommendations. The El Presidente hotel beach is the most beautiful in Cancun. Excellent relaxing vibe throughout the resort.
Stayed 6 nights in Feb 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Beautiful room with ocean view. Wonderful beachside location. Great breakfast buffet liked beachside tiki bar
Stayed 3 nights in Feb 2026

8/10 Good

Kay, Cos Cob

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Fantastic beach Amazing food at Le Cap
Stayed 4 nights in Feb 2026

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great and cleaned staff was very friendly no issues at all
Elevator lobby view
Happy hour
Beach view
Front entrance
Stayed 3 nights in Feb 2026

10/10 Excellent

Monique

Very clean room. Excellent service throughout hotel. Would definitely recommend and go back
Stayed 14 nights in Jan 2026

10/10 Excellent

Linda

Stayed 5 nights in Feb 2026

8/10 Good

Dov

Liked: Cleanliness, staff & service, amenities
Stuff
Stayed 7 nights in Feb 2026

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was extremely clean, staff were wonderful and the food at two restaurants was very good. I usually stay at larger resorts and it was nice being somewhere smaller. Always room on the beach! I would definitely stay again. The spa was top notch!
Stayed 4 nights in Jan 2026

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities
Wonderful experience to relax.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sabia

Liked: Cleanliness, amenities, property conditions & facilities
Marvellous experience
Stayed 3 nights in Jan 2026

6/10 Okay

Linda Joy

Traveled with partner
Disliked: Amenities, property conditions & facilities
Reserved a king bed room. Arrived at 8pm and room was still not ready. Waited 35 minutes and then was placed in two queens room instead of King. Stayed five nights and checked multiple times for potential move to king room. Never accommodated. Also hotel wouldn’t honor resort credit advertised in my purchase thru Expedia. And they wouldn’t give me my IHG points as a rewards member because I booked through Expedia.
Stayed 5 nights in Jan 2026

10/10 Excellent

roxan

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark Kimberlin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, food at the hotel was expensive . Room and pool area very good.
Stayed 7 nights in Jan 2026

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. View. And amenities!
Stayed 3 nights in Jan 2026

6/10 Okay

Fatima

Stayed 6 nights in Jan 2026

8/10 Good

Laryssa

Stayed 1 night in Jan 2026

10/10 Excellent

Nour

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and very friendly and friendly staff! Loved everything about the resort!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Quick check-in. Staff at the daily breakfast and happy hour was amazing. Make sure you tip them a few bucks!
Stayed 3 nights in Jan 2026

10/10 Excellent

Liz

Stayed 3 nights in Jan 2026

10/10 Excellent

Bobby

Great beach front
Stayed 2 nights in Jan 2026