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Grand Oasis Palm - All Inclusive

4.5 star property
4.5-star beachfront property near Playa Tortugas

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Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun loungers, beach towels
Property video
8 bars/lounges, swim-up bar, beach bar
Outdoor pool, pool umbrellas, sun loungers
Standard Limited View | 1 bedroom, minibar, in-room safe, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All inclusive
  • Spa
  • Laundry

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Family Suite

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

1 bedroom, minibar, in-room safe, blackout drapes

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room

  • Sleeps 3

View all photos for Family Suite

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite

  • Sleeps 4

Standard Room Limited View

  • Sleeps 3

Standard Limited View Non Refundable

  • Sleeps 3

Grand Standard Room

  • Sleeps 4

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About the neighborhood

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find Playa Tortugas and Langosta Beach. Nichupté Lagoon and Teatro de Cancún are also within half a mile (1 km).

What's nearby

  • Escénica Tower - 2 min walk - 0.1 miles
  • Teatro de Cancún - 2 min walk - 0.1 miles
  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 12 min walk - 0.7 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Restaurant Dos Lunas - ‬7 min walk
  • ‪The White Box Gastrobar - ‬9 min walk
  • ‪La Trattoria - ‬9 min walk
  • ‪Los Chachalacos - ‬1 min walk

About this property

Grand Oasis Palm - All Inclusive

4.5-star beachfront property near Playa Tortugas
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive like a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 514 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 8 bars or lounges
  • Meeting rooms
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Grand Oasis Palm - All Inclusive offers 514 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available.
Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.

Similar properties

Exterior
The Grand Oasis Cancun - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.0 out of 5, 1,680 reviews
$231 nightly
The price is $284
Nov 18 - Nov 19
Total with taxes and fees
The Grand Oasis Cancun - All Inclusive

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.27 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

How close is Grand Oasis Palm - All Inclusive to the airport?

Grand Oasis Palm - All Inclusive is 14.3 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on Nov 18, 2025 start from $231.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Oasis Palm - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Oasis Palm - All Inclusive.

How close is Grand Oasis Palm - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Oasis Palm - All Inclusive offer free breakfast?

Grand Oasis Palm - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Grand Oasis Palm - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are nearby.

What time is check-in at Grand Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Oasis Palm - All Inclusive?

This property offers free self parking.

Does Grand Oasis Palm - All Inclusive have a pool?

Grand Oasis Palm - All Inclusive features an outdoor pool and a children's pool.

Does Grand Oasis Palm - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Grand Oasis Palm - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy facials, mani/pedis, and body wraps.

How close is Grand Oasis Palm - All Inclusive to downtown Cancun?

Grand Oasis Palm - All Inclusive is 3.4 mi away from Avenida Kukulkan.

Grand Oasis Palm - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 339 out of 1006 reviews
Rating 8 - Good. 203 out of 1006 reviews
Rating 6 - Okay. 173 out of 1006 reviews
Rating 4 - Poor. 109 out of 1006 reviews
Rating 2 - Terrible. 182 out of 1006 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luan, Belleville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Diana

I booked at Grand Oasis and was told my room was at sister resort not what I chose
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Aside from all of the safety issues we had booked a 6 night stay. We only stayed one night and the hotel refused to refund us for the 5 nights we didn’t stay. Buyer beware, this hotel and Travelocity have some kind of scam going on between them. Don’t use Travelocity to book and don’t stay at the hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Bethlehem

Stayed 5 nights in Jul 2025

10/10 Excellent

Rosario, Louisville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo
Stayed 6 nights in Aug 2025

2/10 Terrible

Joel Alexander Rodríguez

Disliked: Amenities
Worst hotel , food and service the only good service was from rodolfo at cocoa restaurant
Stayed 4 nights in Aug 2025

8/10 Good

Holette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so close even the beach, I like that.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love ❤️ everything
Stayed 4 nights in Aug 2025

6/10 Okay

Iryna

Disliked: Property conditions & facilities
Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.
Stayed 5 nights in Aug 2025

6/10 Okay

Juana, Columbus

Liked: Staff & service, property conditions & facilities
- I like the convinience of how close
Stayed 4 nights in Aug 2025

8/10 Good

Maria Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.
Stayed 5 nights in Jul 2025

8/10 Good

Sallina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Jul 2025

4/10 Poor

Czarina

Liked: Staff & service
I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.
Stayed 4 nights in Jul 2025

4/10 Poor

Heidi Beatriz

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Victor hugo

very good
Stayed 2 nights in Jul 2025

6/10 Okay

Bailey

Liked: Cleanliness
Stayed 6 nights in Jul 2025

6/10 Okay

Pablo

Traveled with family
Liked: Staff & service
Stayed 4 nights in Jul 2025

8/10 Good

puneet

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anilbhai Khandubhai

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

8/10 Good

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More food options and more flavor.
Stayed 4 nights in Jul 2025

2/10 Terrible

Zaira

Stayed 4 nights in Jul 2025

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.
Stayed 6 nights in Jul 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
Stayed 4 nights in Jul 2025

2/10 Terrible

Cassandra

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever! Too much to say and not enough space! Go see my Google review on this place. I highly recommend you believe all the bad reviews. Normally I try to get my own opinion as I feel some people over exaggerate but, this time I should have listened to them and got my money’s worth by booking somewhere else!
Stayed 4 nights in Jul 2025