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Grand Oasis Palm All Inclusive
"They keep everything clean rooms where clean everyday.Nice is if your traveling with your family. " More
Points Of Interest
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Hotel Description
On the beach
With a stay at this Zona Hotelera property, you'll be steps from Museum of Popular Mexican Art and Escenica Tower. Tortuga Beach and La Isla Shopping Mall are also within 6 miles (10 km).
All-inclusive
This smoke-free property features a full-service spa, a marina, and 16 restaurants. Relax beachside with sun loungers and cool off with a drink at the beach bar. Bring the family and enjoy the free kid's club, children's pool, and waterslide.
WiFi, flat-screen TVs
The 594 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with WiFi. 24-hour room service, hair dryers, and phones are also available.
Grand Oasis Palm All Inclusive ratings based on 50 Verified Reviews
Guest reviews for Grand Oasis Palm All Inclusive
Jan 9, 2019 by Eduardo Perez, Hotel Manager.
Dear Gida, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,
Jan 9, 2019 by Eduardo Perez, Hotel Manager.
Dear Guest, We would like to thank you for taking the time to give us your opinion about your experience. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. All your comments are fully considered in order to improve our range of services and facilities. Kind regards,
Jan 31, 2019 by Eduardo Perez, Hotel Manager.
Dear Guest, Thank you for taking the time to share your experience about your stay at our resort. We are glad you enjoyed our pool and beach areas. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. We look forward to welcome you soon again. Kind regards,
Nice if you have kids
Aug 6, 2018 by Eduardo Perez, Hotel Manager.
Dear Guest, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,
Jul 24, 2018 by Adelaida Arzola, Hotel Manager.
Dear Robert, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to improve our service. Hopefully you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Best regards,
May 3, 2018 by Eduardo Perez, Hotel Manager.
Dear Guest, Thank you for the kind words you have for our team. We are very glad to know you enjoyed your recent visit to the hotel. We are delighted you have received excellent service from our staff we will congratulate them for making your stay a pleasant one. We truly hope to have the honor of welcoming you back soon so you can continue to enjoy our resort. Best regards
Great hotel with all-inclusive, fabulous beach
Mar 22, 2018 by Eduardo Perez, Hotel Manager.
Dear Lex, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,
Good for a family vacation.
Mar 9, 2018 by Eduardo Perez, Hotel Manager.
Dear Guest, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as a guest. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. We look forward to welcome you soon again. Best regards.
Great Vacation - Grand Oasis Palm
Definitely NOT much good to say!
Aug 19, 2017 by Eduardo Perez, Hotel Manager.
Dear Guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is to satisfy our guests in every way. It's important to mention that we take every comment into account to improve in every way. We hope to have the opportunity of welcome you back in the near future to enhance your perception of our resort, Kind regards,
About the Grand Oasis Palm All Inclusive
Location Boulevard Kukulkan km 4.5, Cancun, QROO 77500All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
Water activities
- Kayaking
Land activities
- Soccer
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
Not included
- Motorized water sports
- Premium food items
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Airport transfers
- Childcare
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Offsite tours
- Kayaking included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- 24-hour room service
- Cooking classes/lessons included
- Airport transfers not included
- Premium food items not included
- All food and beverages included
- Wireless Internet access not included
- Food and beverage restrictions apply
- Laundry/dry cleaning services not included
- Soccer (football) included
- Childcare not included
- Surcharge for bottled wine
- Motorized water sports not included
- Surcharge for bottled liquor
- Minibar (all beverages included)
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Offsite tours not included
Property Features
Grand Oasis Palm All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Grand Oasis Palm All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 16 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a beach bar. Public spaces have WiFi for a fee. You'll find a business center on site. A children's pool, a sauna, and a terrace are also featured at the family-friendly Grand Oasis Palm All Inclusive. Free self parking is available. This 3.5-star Cancun property is smoke free.
- 1 building
- 594 guestrooms or units
- 10 levels
- 16 dining venues
- 10 bars or lounges
- Built in 1980
- Bar on the beach
- Coffee shop
- Deli
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Business facilities
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Wedding services available
- Game room or arcade
- Terrace
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Onsite shopping
- Bellhop
- Elevator
- No smoking on site
Family Friendly Amenities
- Family Property
- Number of outdoor pools - 3
- Children's pool
- Waterslide
- Supervised childcare/activities (free)
- Outdoor tennis court
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Parking
Free self parking
Transport
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (21.4 km / 13.3 mi)
- Parking: Free self parking
Room Amenities
Grand Oasis Palm All Inclusive offers 594 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. This Cancun property provides wireless Internet access for a surcharge. Housekeeping is provided daily.
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Housekeeping (daily)
- Childcare in room (surcharge)
- Hair dryer
- Safe (surcharge)
- Toiletries (free)
- Telephone
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Grand Oasis Palm All Inclusive has 16 restaurants on site.
24-hour room service is available.
Nearby Activities
An outdoor tennis court and a marina are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Racquetball/squash on site
- Golfing nearby
- Snorkeling nearby
- Fitness classes on site
- Volleyball on site
- Personal motorized watercraft on site
- Kayaking nearby
- Scuba diving nearby
- Yoga classes/instruction on site
Spa Services
Kin Ha Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures.
The spa is open daily.
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Facial treatments
Hotel Policies
Check-in
- Check-in time starts at 3 PM
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
- Check-out by noon
Payment types



Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- No cribs (infant beds) available
Fees
Guests will be asked to pay the following charges at the property:
- Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- An in-room safe is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Grand Oasis Palm All-Inclusive Hotel Cancun
- Grand Oasis Palm All Inclusive
- Grand Oasis Palm All Inclusive All-inclusive property Cancun
- Grand Oasis Palm Cancun
- Grand Palm Oasis
- Oasis Grand Palm
- Oasis Palm All Inclusive
- Oasis Palm Grand
- Grand Oasis Caribbean Beach Hotel
- Grand Oasis Caribbean Resort
- Grand Oasis Palm Hotel Cancun
- Grand Oasis Palm Hotel
- Grand Oasis Palm All-Inclusive Hotel
- Grand Oasis Palm All-Inclusive Cancun
- Grand Oasis Palm
Promotions
Grand Oasis Runaway Program
Guests staying in a Family Room or Grand Plus room category can enjoy facilities at ALL Grand Oasis resorts without charge. Guests can experience a collection of resorts and access to over 50 restaurants, 50 bars, activities, and pools.
Full details at check-in. Transportation between properties is not included. Certain restrictions and guidelines apply. Grand rooms are not eligible.
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