Grand Oasis Palm - All Inclusive

4.5 star property
4.5-star beachfront property near Playa Tortugas

Choose dates to view prices

Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun loungers, beach towels
Property video
Standard Limited View | 1 bedroom, minibar, in-room safe, blackout drapes
Restaurant
8 bars/lounges, swim-up bar, beach bar

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Spa
  • Laundry

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪12 min walk‬
  • Place, Tortuga Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Superior Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find Playa Tortugas and Langosta Beach. Teatro de Cancún and Escénica Tower are also within half a mile (1 km).

What's nearby

  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 12 min walk - 0.7 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile
  • Tortuga Beach - 2 min drive - 1.5 miles
  • La Isla Shopping Mall - 12 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Restaurant Dos Lunas - ‬7 min walk
  • ‪Los Chachalacos - ‬1 min walk
  • ‪Boost Pool Bar - ‬7 min walk
  • ‪La Trattoria - ‬9 min walk

About this property

Grand Oasis Palm - All Inclusive

4.5-star beachfront property near Playa Tortugas
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive like a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 514 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 8 bars or lounges
  • Meeting rooms
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Grand Oasis Palm - All Inclusive offers 514 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available.
Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.31 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

How close is Grand Oasis Palm - All Inclusive to the airport?

Grand Oasis Palm - All Inclusive is 14.3 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on Sep 29, 2025 start from $206.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Oasis Palm - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Oasis Palm - All Inclusive.

How close is Grand Oasis Palm - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Oasis Palm - All Inclusive offer free breakfast?

Grand Oasis Palm - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Grand Oasis Palm - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (7-min drive) and Dubai Palace Casino (8-min drive) are nearby.

What time is check-in at Grand Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Oasis Palm - All Inclusive?

This property offers free self parking.

Does Grand Oasis Palm - All Inclusive have a pool?

Grand Oasis Palm - All Inclusive features an outdoor pool and a children's pool.

Does Grand Oasis Palm - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Grand Oasis Palm - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy body treatments, mani/pedis, and facials.

How close is Grand Oasis Palm - All Inclusive to downtown Cancun?

Grand Oasis Palm - All Inclusive is 3.4 mi away from Avenida Kukulkan.

Reviews

Grand Oasis Palm - All Inclusive Reviews

6.8

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 334 out of 1019 reviews
Rating 8 - Good. 208 out of 1019 reviews
Rating 6 - Okay. 178 out of 1019 reviews
Rating 4 - Poor. 111 out of 1019 reviews
Rating 2 - Terrible. 188 out of 1019 reviews

Reviews

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Aside from all of the safety issues we had booked a 6 night stay. We only stayed one night and the hotel refused to refund us for the 5 nights we didn’t stay. Buyer beware, this hotel and Travelocity have some kind of scam going on between them. Don’t use Travelocity to book and don’t stay at the hotel.
Stayed 6 nights in Jul 2025

2/10 Terrible

Luis, Hialeah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La instalación es antigua pero está buena. El servicio no muy bueno. Principalmente en el bar de la piscina y algunos restaurantes. El todo incluido no es todo incluido. Solo tienen cerveza XX Lager se acababan las bebidas y no habían más. El buffet no tenía mucha variedad.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yesenia

Stayed 7 nights in Jun 2025

2/10 Terrible

Silvia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .
Underneath the bed
Broken bed
Around toilet, this could cut the feet
Broken sink
Stayed 7 nights in Jun 2025

8/10 Good

Gloria

Stayed 5 nights in Jun 2025

2/10 Terrible

Davia, Rosedale

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Well the front desk was rude and after telling them about our horrible day and all we wanted was to rest .. they gave us a old room that was falling apart the AC did not work and everything broke , so it took them 3 hours to get us a decent room.. we then went to there seafood restaurant where being black was a problem, we were the first to be seated and the last to get served ..
Stayed 3 nights in Jun 2025

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities
My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

8/10 Good

Chris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, amenities, great family suite.
Stayed 5 nights in Jun 2025

8/10 Good

Candida Skinner, BROOKLYN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and pools. The food was always cold at the buffet except pizza and pasta restaurant
Stayed 4 nights in Jun 2025

8/10 Good

Yordanis Echevarria

Traveled with family
Liked: Amenities, property conditions & facilities
Bueno pero no recomiendo las habitaciones muy pequeñas
Stayed 7 nights in Jun 2025

8/10 Good

Gerlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that there is always events going on, the beach and pool area was very clean and beautiful.
Beach front dining
Stayed 5 nights in Jun 2025

10/10 Excellent

GJERGJI

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time great place for kids and family
Stayed 6 nights in Jun 2025

2/10 Terrible

Terry

Stayed 3 nights in Jun 2025

10/10 Excellent

Pablo Jacobo Trevino

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except for the pirates boat line
Stayed 4 nights in Jun 2025

2/10 Terrible

June

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Waited in line for an hour to check in
Stayed 1 night in Jun 2025

4/10 Poor

Jnettia

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
When checking the receptionist was really rude to us . She tried to get me to pay extra money as adult for my 15 year old daughter . When I asked for a manager she told me to walk to the next property and there I could find one . I have been to this resort. Wrote so I knew this was not true . Finally she got a manager and they fixed the issue but she was still rude to me. Finally getting into the room it had a bad smell and room was dirty. The bathroom had hair all over the place . The phone didn’t work so I had to go all the way back down and get a different manager. They moved me to another property which was not idea . Once getting there the smell again was bad bathtub was not functional . I was tired of complaining so just let my kids go have fun . I don’t think I will go back again
Stayed 1 night in Jun 2025

8/10 Good

Cesar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

6/10 Okay

Jose, Avondale

Liked: Cleanliness
N/A
Stayed 7 nights in Jun 2025

2/10 Terrible

Fernando

Traveled with family and small children
Disliked: Amenities
Stayed 5 nights in Jun 2025

10/10 Excellent

Irving Jesus

Traslados cortos, ambiente agradable, y un detalle excelente de tener una cafetería
Stayed 4 nights in Jun 2025

6/10 Okay

FRANCIS VINICIO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Los trabajadores nunca saludaban la comida y bebidas no tenías el sabor esperado los meseros no eran lo suficientemente atentos(considero que como ya es todo incluido ya no hay motivación pero igual fui consiente en dar propina)
Stayed 3 nights in Jun 2025

2/10 Terrible

Lydia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Last year that I came it was really nice with my son this year. I brought more family and it was a very disappointing. The room was nothing like the one I had the previous year. The food was very poor quality this time around and the room that they gave me was very poorly and I kept complaining to the manager at the front desk About the water smell of it. It’s smell like rotten egg and nothing was done about it.
Stayed 5 nights in May 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo muy bien, nos trataron excelente
Stayed 1 night in Jun 2025

2/10 Terrible

Victor, Anaheim

Traveled with partner
Liked: Cleanliness
The staff was courteous and professional, which was a positive aspect of our stay. However, the room was only adequate, with a few noticeable issues. The shower head was taped to prevent it from falling, and the bed was extremely hard, making it difficult to get a good night's sleep. The food was another significant disappointment. Many dishes at the a la carte restaurants lacked flavor or were overly salted, and some had strange, unpalatable flavors except Cocoa Restaurant, that one was the most decent one. Worst of all, we experienced food poisoning on our last day at the resort. Despite feeling unwell, we proceeded with our scheduled layover in Mexico City the next morning. Unfortunately, my wife's condition worsened, and we had to hire an IV therapy agency to help her recover. This was the worst experience we have ever had at any hotel or resort. We strongly advise against staying here.
Stayed 3 nights in May 2025