Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, beach cabanas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Pool

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪9 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪62 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(72 reviews)
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Superior Suite

8.4 out of 10
Very good
(38 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

7.8 out of 10
Good
(94 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Sunset)

8.8 out of 10
Excellent
(57 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Nichupté Lagoon and Tequila Museum are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 9 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile
  • Marlin Beach - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Sonora Grill - Cancún - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Hotel Zone Beaches
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Hotel NYX Cancun All Inclusive to the airport?

Hotel NYX Cancun All Inclusive is 13.5 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel NYX Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel NYX Cancun All Inclusive.

How close is Hotel NYX Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel NYX Cancun All Inclusive offer free breakfast?

Hotel NYX Cancun All Inclusive does not offer free breakfast.

Is there a casino at Hotel NYX Cancun All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel NYX Cancun All Inclusive?

This property offers free self parking.

Does Hotel NYX Cancun All Inclusive have a pool?

Hotel NYX Cancun All Inclusive features an outdoor pool.

Does Hotel NYX Cancun All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views. One of the dining venues will be unavailable from August 11 2025 to November 30 2025 (dates subject to change).

Does Hotel NYX Cancun All Inclusive have a spa?

This property doesn't have a spa, but it does offer deep-tissue massages, aromatherapy, and body treatments.

How close is Hotel NYX Cancun All Inclusive to downtown Cancun?

Hotel NYX Cancun All Inclusive is 1.2 mi away from Avenida Kukulkan.

Reviews

Hotel NYX Cancun All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 941 out of 1628 reviews
Rating 8 - Good. 372 out of 1628 reviews
Rating 6 - Okay. 175 out of 1628 reviews
Rating 4 - Poor. 59 out of 1628 reviews
Rating 2 - Terrible. 81 out of 1628 reviews

Reviews

6/10 Okay

Sharon

Traveled with partner
We booked a master suite with ocean view. It was a nice room overlooking the pool and had a full ocean view. We didn't like the fact that it had 7 stairs that you had to go down to get to the balcony. There was no handrail, so we were quite concerned about falling. The staff were all very friendly and courteous. Bernardo at the pool bar was excellent. There is only one pool at the resort and it only has maybe 24 loungers around it. People would put towels on the loungers quite early in the morning to reserve them. There are more loungers at the beach. It was easier to get a spot there. There are two ala carte restaurants. You can only reserve them the day before or day of before 2pm. They are also each closed two days a week. This was a bit frustrating as we were only able to get into each once during our 7 day stay. The resort has a lot of steps everywhere. From getting into the front entrance and everywhere outside. Some are quite steep and not all have handrails. There are handicap ramps but they are also quite steep and slanted. I would not recommend this resort to the elderly or handicapped. They are currently under renovation. There was constant noise all day from the construction and sometimes as late as 7pm. The lobby lounge doesn't open until 6pm. There are no shows in the evening however they have music and or karaoke starting at 9pm. I realize that we were there in what is considered off season. It could be different when busier.
Stayed 7 nights in Oct 2025

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff!
Stayed 6 nights in Aug 2025

10/10 Excellent

Rolando Javier

Stayed 4 nights in Aug 2025

10/10 Excellent

Rolando Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fun and friendly staff. Great pool and pool bar. Beachside tikis are great if able to get one. First come first serve. the sushi place is outstanding. breakfast had many choices( buffet style). Same for dinner. The italian specialty restaurant was ok, but prob wouldnt bother repeating. sushi as stated is diff. story- AMAZING. The activities staff was fun. the hotel provides fun activities throughout the day( pool/ beach volleyball, Karoeke.. etc). Room were clean with cold AC. went with a party of 13 and would 100% book again .
Stayed 4 nights in Aug 2025

10/10 Excellent

Charity

Stayed 3 nights in Aug 2025

10/10 Excellent

Kellie Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Hermon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was nice very clean property. Nice staff very friendly.
Stayed 6 nights in Aug 2025

8/10 Good

Daiji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was just ok.
Stayed 4 nights in Aug 2025

8/10 Good

Merita

Stayed 6 nights in Aug 2025

8/10 Good

Suleiman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Chanderpaul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went here for our honeymoon! We enjoyed every bit of it from the heated pools, to beach, to the staff & most importantly food and service. Everything was great and we had a wonderful time here. Will be coming back in the future!! ! :)
Stayed 6 nights in May 2025

10/10 Excellent

Jhay Owen, Edson

Stayed 5 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Elaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two doors down is an abandoned building with gang graffiti on it and boarded up windows. The property could be better maintained. Food was better than expected. Service at the beach was exceptional. Luis A+++. He even saw us leaving and brought us our bottles of our drinks of choice !
Stayed 4 nights in Aug 2025

10/10 Excellent

Eric Refugio Villa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Breanna

Traveled with partner
Liked: Cleanliness, staff & service
Food wasn’t the best and they close the pool pretty early and only let some people swim after hours. Don’t follow their own rules of their resort so it was a bit confusing but it has beautiful views and
Stayed 6 nights in Aug 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
First of all the property is NOT all inclusive. I have been to many places that were all inclusive and this place by far is not. They have one breakfast area, same food every day. The Italian restaurant and Japanese restaurant you can go only one time. We got sick at the Italian restaurant, although it was very nice, the presentation was nice, but no one can explain what any of the food is anywhere. No one speaks English and can explain what you are eating. The Japanese restaurant was very nice, food good. No one new that you can go to the sushi bar without reservations, and there the food was delicious and was explained pretty well. Great place, good food. Remember you must wear shoes - men to all the restaurants which we did not know. The hotel is clean very nice, we did upgrade our room for a great view, again however, we had to ask for towels all the time, and they were stiff and hard. We had to ask for water bottles every day as well. The bars were okay you the bar tenders were very nice and made good drinks, water down alcohol so you can drink all day. I feel that it would have been nice if English was spoken more often especially in the restaurants. They did have a lunch place, same food every day in the evening you could go to the outside restaurant for the buffet. Once again, not all inclusive, had I known what I know now I would definitely not go to this hotel. I know the folks at the desk were very nice and helpful and the gentlemen too there. Notafan
Stayed 6 nights in Aug 2025

2/10 Terrible

Eliel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place is super clean but the pool is super small, the property don't have a lot to do , not night life and not a lot of restaurants to chose from
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrew David, George Town

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not come to this resort if you are looking for a peaceful relaxing time. It’s is overcrowded, there are not enough pool / beach chairs to accommodate everyone; the beach and pool are noisy and you are on top of other guests. The dining options are very limited and you cannot get a reservation at the specialty restaurants; we managed 1 in 9 nights. It’s noisy! At night the sound from the karaoke carried up to our room on the 3rd floor and we could hear every word. In the morning from 8 am they were jackhammering. We contacted Expedia to change our reservation after 2 days but the hotel refused to give a refund. It was that bad we tried to go home! The alcoholic drinks were made with cheap local liquor and even after 10 we were not intoxicated. There was nothing deluxe about our deluxe room. The fan didn’t work, the AC thermostat didn’t work so the AC was either off or freezing and we didn’t even have a plug for the sink. The balcony was so narrow you could only sit sideways on a chair. The only positive for this hotel is that the staff are amazing and were always kind and helpful.
Stayed 9 nights in Jul 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service
Food was great!! All the staff were great!! Great service!! It is very small. Not much entertainment at night. Love the staff but it was a bit to small for me and my daughter. If you like a small boutique hotel than it will be a good choice.
Stayed 7 nights in Aug 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a smaller resort with about 190 rooms. The staff are very kind, and very helpful. NYX is located directly on the beach and offers both all-inclusive and hotel options. Drinks can be enjoyed in the large lobby-in the evening- and on the beach and at poolside as well as the restaurant. The design is beautiful and relaxed. There are welcoming large sofas in the air-conditioned lobby. There are three restaurants that offer a variety of REALLY good food. I went to relax alone, and this place is perfect for that. There are also groups, weddings, families, and people of all nations- it's a comfortable mix of vacationers. You will love it. I promise. My room was large and serene- the rooms are all different- this is not a cookie cutter hotel, but a place of narrow passageways and brightly lit towers with surprising views. The outdoor hot tubs are lovely, and the foliage is large and lush with blooms of many colors.
Stayed 7 nights in Jul 2025

10/10 Excellent

Stattler Ryan

Traveled with partner
Liked: Amenities
The staff were very nice and easy to talk too. Shopping centre nearby
Stayed 5 nights in Aug 2025

2/10 Terrible

Marcy

Stayed 4 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 1 night in Aug 2025