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Occidental Tucancún All Inclusive

Property class: 3.5
3.5-star beachfront property near Marlin Beach

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Indoor wedding
Exterior
Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds
Children's activities

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

7.8 out of 10
Good
(147 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room, Sea View

8.2 out of 10
Very good
(132 reviews)
  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 864 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 1386 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 3 min walk - 0.2 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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  • Hot tub
  • Breakfast included
  • All inclusive
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$155 nightly
The price is $192
Apr 28 - Apr 29
Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.82 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

How close is Occidental Tucancún All Inclusive to the airport?

Occidental Tucancún All Inclusive is 12.1 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on May 14, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Tucancún All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Tucancún All Inclusive.

How close is Occidental Tucancún All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Occidental Tucancún All Inclusive offer free breakfast?

Occidental Tucancún All Inclusive offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Occidental Tucancún All Inclusive?

No, there is no casino at this property, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are nearby.

What time is check-in at Occidental Tucancún All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Occidental Tucancún All Inclusive?

This property offers free self parking.

Does Occidental Tucancún All Inclusive have a pool?

Occidental Tucancún All Inclusive features 3 outdoor pools and a children's pool.

Does Occidental Tucancún All Inclusive have a restaurant?

Occidental Tucancún All Inclusive is home to México Lindo, which features Mexican cuisine.

Does Occidental Tucancún All Inclusive have a spa?

Pamper yourself with a day at Zenserenz, where you can enjoy hydrotherapy, facials, and body wraps.

How close is Occidental Tucancún All Inclusive to downtown Cancun?

Occidental Tucancún All Inclusive is 0.3 mi away from Avenida Kukulkan.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 523 out of 1338 reviews
Rating 8 - Good. 339 out of 1338 reviews
Rating 6 - Okay. 258 out of 1338 reviews
Rating 4 - Poor. 114 out of 1338 reviews
Rating 2 - Terrible. 104 out of 1338 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Caroline

Traveled with family
Liked: Amenities
This was a perfect location for a quick family getaway. Great value and met our expectations. Our room and parts of the hotel could use some renovations, but it was clean and comfortable. There was always plenty of food with a decent variety of options - nothing too fancy, but good and plenty of it.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jean-Claude

Liked: Cleanliness, amenities
Rooms i would say a 3 but the location ( close to where i needed to be) and staff were outstanding . I will go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gerardo Alberto, Beaumont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Clean, staff, amenities, specially location
Stayed 5 nights in Jan 2026

2/10 Terrible

Seirra R

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I wanted to like this resort but honestly there is more to dislike than like. Check in was great Jose ensured that we got to check in a little early and even set up a nice surprise as it was our honeymoon. That was probably the best part of our stay and the bartender at the adult pool. Other than that everything was bad. Housekeeping kept forgetting to clean our room even with the sign. Then would leave things such as trash and old towels. Sometime they did not even replace the towels and I had to find them to obtain them myself. Our shower water would not drain so it was like showering in a puddle of water. The food was absolutely horrible. Breakfast, lunch and dinner were limited options with no taste or seasoning. The rice gave off a burnt taste, the mashed potatoes were instant, the chicken was not fully cooked. I ate out 4 times in my 6 day stay because I just could not take it anymore which was a waste of the money spend to have all inclusive. Then the 3 restaurants they had were more of a variety but still tasted terrible and the process for reserving them was terrible. You could reserve the restaurants between 7:30 and 11:00 but by 10 am they were booked because they are so small. They had one person taking reservations so if you wanted to reserve you needed to make sure you inconvenienced yourself to be up by 7:00 am to stand in the line. They were not worth it at all. The entertainment was okay not the best I’ve had in Cancun. I would never pay for premium here.
Stayed 6 nights in Jan 2026

4/10 Poor

Oussama Ouazzani

The room was ok . I used to stay here and was great but now everything been change
Stayed 3 nights in Jan 2026

6/10 Okay

Gregory

Stayed 6 nights in Jan 2026

10/10 Excellent

Salisha

Stayed 4 nights in Jan 2026

8/10 Good

Gian Carlo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
great staff-provide great customer service from bartender to housekeeper. Nice beach front location though buffet food and restaurants are mediocre.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about that place was amazing and I also think it pretty affordable if you wanna do a quick weekend get away as a solo travelers. Super safe, but still be self-aware. The staff was so nice and helpful with everything..That was my favorite part was how nice the staff was. Everyone at the bar was super nice .Every time I stepped out housekeeping always kept my room clean. The food is probably the only thing I would give a C- the food wasn’t bad but it also wasn’t all that good…. but that did not take away from the fact that my overall experience was super amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

SALVADOR

Stayed 4 nights in Dec 2025

10/10 Excellent

luis, El Paso

Stayed 7 nights in Dec 2025

6/10 Okay

Grace

Traveled with family
Liked: Cleanliness, amenities
The elevators kept breaking down, we had to use the stairs several times. The curtain attachment in my room 6045 was damaged hence l could not completely close my curtain and light was getting into my room in the morning. The status of the elevator was terrifying l felt it could jam or fall at any time. Serious renovations need to done on the elevators to rooms 6040s
Stayed 4 nights in Dec 2025

8/10 Good

Jennis, San Diego

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had multiple rooms . The rooms and staff were clean. The main challenge our room had was the key card was not working the till the 2nd day mid day , and always required spending (wasting) 30 mins for security/hotel staff to get the door opened . Seems multiple families on the 7th floor had same issue. Buffet Food was good , but was very repetitive . The restaurant (Seafood Dinner) was very good. They actually helped accomodate a 15 person group and borthday celebrations with cake.
Stayed 2 nights in Dec 2025

8/10 Good

Neva Milenka Crespo

Stayed 6 nights in Dec 2025

10/10 Excellent

eunice

The members of the staff were courteous.
Stayed 4 nights in Dec 2025

6/10 Okay

Victoria

Traveled with family
Liked: Amenities
We arrived around 9-10pm and got to our room. It smelled strongly of mildew and bleach. We immediately went back to the desk to request a new room or pay for an upgrade. With no manager the attendant couldn’t help us and asked we come back the next day. We moved rooms the next day which was an improvement and dealt with the faint smell, though the hallway then took over. The service was good overall. The buffet was so-so daily and they did have specials on Christmas Eve and Christmas Day, which was very nice and thoughtful. With that being said, the order in which you wait for a table was AWFUL. Every time. People did not want to stand in line and wait their turn, often hovering over the attendant. Checking in and being issued a ticket to be called would’ve helped everyone involved. Additionally, the breakfast was a mess almost always with the omelette skillet in the center clogging up the rest of the trays. The pools were nice and the daily activities were fun and greatly appreciated. Love they keep us involved. They even gave kids presents in Christmas Day. However, there was little attention paid to the seating around the pools and beach, chairs often ended up in disarray. Guests put up their own umbrellas, which resulted in one even falling over onto me. Overall, older place though I did notice repairs and upkeep of individual rooms.
Stayed 10 nights in Dec 2025

2/10 Terrible

KATHLEEN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The buffet was the smallest I had ever seen. You would wait in line outside the door for an hour or so and then when you got inside you could wait another hour in the buffet line. Terrible food. Mexican restaurant didn’t even serve Mexican food. They gave you a choice of two different dishes and neither were Mexican. Worst food I had ever eaten in a hotel. The towels in our room were blood stained. Horrible experience and will never return to this hotel ever again
Stayed 4 nights in Dec 2025

2/10 Terrible

Vilma

Liked: Cleanliness, amenities, property conditions & facilities
Check in was at 3 pm and we didn’t get our room until 5:30pm
Stayed 1 night in Dec 2025

6/10 Okay

Kamaljit

Traveled with family
Disliked: Amenities
Cockroach found in the room. Staff is okay. No veggie options. I would not go back to this place in future.
Stayed 6 nights in Dec 2025

6/10 Okay

weichen

Liked: Cleanliness
buffet food choices are limited and no change in 6 days. Dinner options are limited
Stayed 6 nights in Dec 2025

6/10 Okay

Stephanie Dawn

Stayed 5 nights in Dec 2025

6/10 Okay

Robert

Disliked: Property conditions & facilities
Place needs updating, all the juices tasted bad, many of the sodas were 2nd hand.
Stayed 3 nights in Dec 2025

8/10 Good

Chris

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The moment I arrived for my initial vacation, I was trying to be sold for my next vacation. This completely turned me off and lowered my valuation of the experience. It was aggressive and pervasive and I lost the appeal of staying here again. I could tolerate the broken elevator, but the sales staff are too much.
Stayed 4 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: Jose our concierge Advisor was absolutely AMAZING! The entire staff was so warm and friendly! The resort was beautiful and very clean. I will definitely stay again when we return in April 2026. Thanks for an awesome 1st time experience in Cancun!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Cassandra