6/10 Okay
Victoria
Traveled with family
Dec 29, 2025
Liked: Amenities
We arrived around 9-10pm and got to our room. It smelled strongly of mildew and bleach. We immediately went back to the desk to request a new room or pay for an upgrade. With no manager the attendant couldn’t help us and asked we come back the next day. We moved rooms the next day which was an improvement and dealt with the faint smell, though the hallway then took over. The service was good overall. The buffet was so-so daily and they did have specials on Christmas Eve and Christmas Day, which was very nice and thoughtful. With that being said, the order in which you wait for a table was AWFUL. Every time. People did not want to stand in line and wait their turn, often hovering over the attendant. Checking in and being issued a ticket to be called would’ve helped everyone involved. Additionally, the breakfast was a mess almost always with the omelette skillet in the center clogging up the rest of the trays. The pools were nice and the daily activities were fun and greatly appreciated. Love they keep us involved. They even gave kids presents in Christmas Day. However, there was little attention paid to the seating around the pools and beach, chairs often ended up in disarray. Guests put up their own umbrellas, which resulted in one even falling over onto me. Overall, older place though I did notice repairs and upkeep of individual rooms.
Victoria
Stayed 10 nights in Dec 2025
