"Staff was attentive and hotel was constantly being cleaned. Would definitely recommend staying at this hotel. " More
Beachfront retreat
With a stay at this Zona Hotelera property, you'll be well placed to visit Chac Mool Beach and Costa Occidental de Isla Mujeres National Park, both within half a mile (1 km). La Isla Shopping Mall and Forum Beach are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features 5 restaurants, 2 outdoor pools, and a gym. There's fun for all ages with a free kid's club and volleyball, and free supervised childcare is an added bonus. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.
May 12, 2021 by Gaspar
Thank you very much for sharing tour good comments, we hope you come back soon, have a nice day
Feb 18, 2021 by Carlos Da Silva
Dear Guest, Please receive our sincere thanks for the review and evaluation you shared with us about your recent stay. It was a pleasure to have had you at Grand Park Royal Cancun. It is very pleasing to read how much you enjoyed our services and facilities. Our mission is to offer and deliver the best experience and it is gratifying to know that we are achieving it. We will be waiting for your return to have the pleasure of serving you once again. We want you to create more memorable experiences with us. Sincerely, Carlos Da Silva General Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Not included
The Villas Cancun by Grand Park Royal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to The Villas Cancun by Grand Park Royal - All Inclusive for summer fun including 2 outdoor swimming pools and a complimentary children's club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a sauna, a fitness center, and a garden. Self parking is free. This 4-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Villas Cancun by Grand Park Royal - All Inclusive offers 33 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Accommodations offer separate living rooms. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Cocay - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
La Concha - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open select days.
El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Grand Prime Rib House - This steakhouse serves dinner only. Reservations are required. Open select days.
24-hour room service is available.
2 outdoor swimming pools are on site along with a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
