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Hyatt Ziva Cancun All Inclusive

4.5 star property
4.5-star beachfront property near Gaviota Azul Beach

Choose dates to view prices

Photo gallery for Hyatt Ziva Cancun All Inclusive

Aerial view
Creator video
View from room
8 bars/lounges, poolside bar
Ocean Front King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500
  • Place, Gaviota Azul Beach
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean Front Pyramid Suite (with Sofa Bed)

  • Ocean view
  • 1316 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dolphin View Master King (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout drapes

Dolphin View Master King (with Sofa Bed)

7.6 out of 10
Good
(8 reviews)
  • 598 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, free minibar, in-room safe, blackout drapes

Resort View Double

9.8 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Sky Ocean Front Master King

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 695 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Turquoize Sky Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King (with Sofa Bed)

View from room

Swim Up King (with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Double

View from room

Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

View from room

Turquoize Sky Swim Up Ocean Front Master Double

10.0 out of 10
Exceptional
(1 review)
  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Double

View from room

Club Ocean Front Double

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master King

View from room

Turquoize Sky Swim Up Ocean Front Master King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 695 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dolphin View Master Double

Premium bedding, free minibar, in-room safe, blackout drapes

Dolphin View Master Double

8.0 out of 10
Very good
(1 review)
  • 598 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout drapes

Ocean Front King (with Sofa Bed)

9.0 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Double

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean Front Double

9.2 out of 10
Wonderful
(44 reviews)
  • Ocean view
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Corner Suite

Club Ocean Front Corner Suite | Living room | LED TV

Club Ocean Front Corner Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Turquoize Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Ocean Front Master King

9.6 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 694 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Turquoize Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Ocean Front Master Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout drapes

Ocean View King (with Sofa Bed)

9.2 out of 10
Wonderful
(29 reviews)
  • Ocean view
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Double

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean View Double

8.8 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King (with Sofa Bed)

View from room

Resort View King (with Sofa Bed)

8.8 out of 10
Excellent
(8 reviews)
  • Resort view
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front King

Club Ocean Front King | Premium bedding, free minibar, in-room safe, blackout drapes

Club Ocean Front King

8.8 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Pool
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About the neighborhood

Cancun

Beachfront retreat .A stay at this Zona Hotelera property places you steps from Hotel Zone Beaches and a 5-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Gaviota Azul Beach and Cancun Convention Center are also within half a mile (1 km).

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Plaza Caracol Mall - 9 min walk - 0.5 miles
  • Forum Beach - 9 min walk - 0.5 miles
  • Caracol Beach - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪Vips - ‬6 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Tradewinds - ‬1 min walk

About this property

Hyatt Ziva Cancun All Inclusive

4.5-star beachfront property near Gaviota Azul Beach
Hyatt Ziva Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hyatt Ziva Cancun All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and a meeting room are available. A children's pool, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury Hyatt Ziva Cancun All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 547 guestrooms or units
  • 3 buildings
  • 8 dining venues
  • 8 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 19 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Exterior
Live Aqua Cancun - Adults Only - All-Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.6 out of 5, Wonderful, 1,944 reviews
$572 nightly
The price is $699
Feb 6 - Feb 7
Total with taxes and fees
Live Aqua Cancun - Adults Only - All-Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

How close is Hyatt Ziva Cancun All Inclusive to the airport?

Hyatt Ziva Cancun All Inclusive is 14.8 mi (24-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Feb 18, 2026 start from $531.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Ziva Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Ziva Cancun All Inclusive.

How close is Hyatt Ziva Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Ziva Cancun All Inclusive offer free breakfast?

Hyatt Ziva Cancun All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Ziva Cancun All Inclusive?

No, there is no casino at this property, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are nearby.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Hyatt Ziva Cancun All Inclusive?

This property offers free self parking and valet parking.

Does Hyatt Ziva Cancun All Inclusive have a pool?

Hyatt Ziva Cancun All Inclusive features 3 outdoor pools and a children's pool.

Does Hyatt Ziva Cancun All Inclusive have a restaurant?

Hyatt Ziva Cancun All Inclusive is home to Moongate, which features Asian cuisine.

Does Hyatt Ziva Cancun All Inclusive have a spa?

This property has a spa, which features massages, body treatments, and facials.

How close is Hyatt Ziva Cancun All Inclusive to downtown Cancun?

Hyatt Ziva Cancun All Inclusive is 3 mi away from Avenida Kukulkan.

Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1502 out of 1907 reviews
Rating 8 - Good. 240 out of 1907 reviews
Rating 6 - Okay. 64 out of 1907 reviews
Rating 4 - Poor. 34 out of 1907 reviews
Rating 2 - Terrible. 67 out of 1907 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joung Ho, Schaumburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 3 nights in Jul 2025

6/10 Okay

JUN RONG

Stayed 2 nights in Oct 2025

10/10 Excellent

Kartik

Stayed 3 nights in Oct 2025

10/10 Excellent

MARLISA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, accommodating staff, clean resort.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and so many amenities restaurants are plenty and great quality and variety
Stayed 3 nights in Oct 2025

10/10 Excellent

FADI GEORGE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort and great staff working there
Stayed 5 nights in Oct 2025

10/10 Excellent

SACHA I FALERO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes was amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

YASUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime

Stayed 3 nights in Oct 2025

10/10 Excellent

IFBB Pro Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very clean resort. Great food. Best beach in Cancun.
Stayed 4 nights in Oct 2025

10/10 Excellent

Brodie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing all around - Rooms, Staff, Spa - Great experience
Stayed 7 nights in Oct 2025

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
The staff made it extra special. Fitness staff were great and accomodating.
Stayed 4 nights in Oct 2025

2/10 Terrible

CODY

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
We will be calling Hyatt to discuss our stay. Sorry, not more details but it’s exhausting even thinking about writing it down. Avoid this property at all costs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura A

Stayed 5 nights in Oct 2025

10/10 Excellent

Camilla

Stayed 5 nights in Oct 2025

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach is beautiful but there wasn't not enough staff by beach or the pool. Loved the oacean view. I had asked to get move to a higher floor because the view from the first floor was minimal. I did asked to get upgrade because that's what it said to do on the Expidia app. They said they didn't show that. I showed them where it said it but still they said I would have to pay extra. I brought a friend with me because I been there before and I like it. They were suppose to call her about her room when it was ready around 3:30 and they didn't so I called them and they said it's been ready but no one called.
Stayed 2 nights in Oct 2025

8/10 Good

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great Upselling is bothersome Food is rated good, lots of pop up carts Buffet wasn’t a good dinner option
Stayed 4 nights in Oct 2025

10/10 Excellent

SANDRA

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Jayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good, room was cleaned twice a day. Staff were all very friendly. I will definitely be back
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers treat you like part of the family. They remember you when you return and it is Great!! It is truly Paradise!!
Stayed 4 nights in Oct 2025

2/10 Terrible

Cody

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Service and Unforgettable Stay at Hyatt Ziva Cancun 🌴✨ From the moment we arrived at Hyatt Ziva Cancun, we were amazed by the outstanding service and attention to detail. Every staff member went above and beyond to make our stay special, always greeting us with warm smiles. Our room was spotless and comfortable. Dining at the resort was an absolute highlight — every restaurant delivered delicious food and exceptional service. A special thank-you to Alfonso, Elli, Hugo, Ricardo, and Rafael from Habaneros — we ate there every day because of their amazing hospitality and wonderful personalities. Efrain and Ailin from Moongate, thank you for a dining experience full of fun and laughter. And Alfredo and Viviana from La Bastille, your service and warmth made our evening unforgettable. We also want to thank Nayeli from concierge for helping our family plan a great trip to Isla Mujeres and for going the extra mile to help us find our missing hat — and Juan from security, thank you for making sure it got back to us! You all made us feel truly valued and at home. We’ve stayed at many resorts, but Hyatt Ziva Cancun stands out for its warm, attentive staff and world-class service. We can’t wait to return and highly recommend it to anyone seeking a luxurious getaway with a personal touch. 🌺
Stayed 5 nights in Oct 2025

8/10 Good

Hung Kien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good service, good food
Stayed 4 nights in Oct 2025

8/10 Good

Liam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area also beautiful hotel some part of hotel are under construction
Stayed 4 nights in Oct 2025

10/10 Excellent

Dahye

Stayed 4 nights in Oct 2025