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Secrets The Vine Cancun - Adults Only - All Inclusive

5.0 star property
5-star adults-only property near La Isla Shopping Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for Secrets The Vine Cancun - Adults Only - All Inclusive

View from room
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Terrace/patio
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Kukulcan Plaza Shopping Mall
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Ocean View King

Premium bedding, in-room safe, individually decorated

Deluxe Ocean View King

8.6 out of 10
Excellent
(66 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Ocean View

View from room

Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Honeymoon Suite with Front Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 770 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean View

Premium bedding, in-room safe, individually decorated

Master Suite Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Master Suite with Front Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

9.2 out of 10
Wonderful
(55 reviews)
  • Partial ocean view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View

View from room

Preferred Club Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 770 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Master Suite Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Master Suite with Front Ocean View

  • Ocean view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, in-room safe, individually decorated

Junior Suite Ocean View King

8.6 out of 10
Excellent
(16 reviews)
  • Partial ocean view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View King

9.0 out of 10
Wonderful
(7 reviews)
  • Partial ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Honeymoon Suite with Front Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 770 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Premium bedding, in-room safe, individually decorated

Deluxe Ocean View Double

8.6 out of 10
Excellent
(40 reviews)
  • Ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View Double

Premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View Double

7.8 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View King

Premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View King

9.2 out of 10
Wonderful
(12 reviews)
  • Partial ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View Double

9.8 out of 10
Exceptional
(10 reviews)
  • Partial sea view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Beachside getaway.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Ballenas Beach and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Ballenas Beach - 2 min walk - 0.1 miles
  • Aquaworld - 11 min walk - 0.6 miles
  • Kukulcan Plaza Shopping Mall - 16 min walk - 0.9 miles
  • Oasis Arena - 19 min walk - 1.0 mile
  • Hotel Zone Beaches - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬1 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬6 min walk
  • ‪Club 91 Lounge - ‬7 min walk
  • ‪Cafetto - ‬5 min walk
  • ‪Restaurante Zen - ‬5 min walk

About this property

Secrets The Vine Cancun - Adults Only - All Inclusive

5-star adults-only property near La Isla Shopping Mall, connected to a shopping center
Secrets The Vine Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets The Vine Cancun - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a steam room, a fitness center, and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 5-star Cancun property is smoke free.

  • 1 building
  • 497 guestrooms or units
  • 18 levels
  • 3 bars by the pool
  • 7 bars or lounges
  • Meeting rooms
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Built in 2012
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Dining venue
Secrets The Vine Cancun - Adults Only - All Inclusive offers 497 accommodations with safes and bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 poolside bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Wine tasting room
  • Wine tours
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Vine
Cancun Vine Secrets
Secrets Cancun
Secrets Cancun All Inclusive
Secrets Cancun Vine
Secrets Vine All Inclusive
Secrets Vine Cancun
Secrets Vine Cancun All Inclusive
Vine Cancun Secrets
Vine Secrets
Secrets Vine
Secrets Vine Cancun All Inclusive All-inclusive property
Secrets Vine All Inclusive All-inclusive property
Secrets Vine Cancun Inclusive
Secrets Vine Cancun All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults Hotel
Secrets Vine Cancun All Inclusive Adults
Secrets Vine All Inclusive Adults
Secrets Vine Cancun All Inclusive Adults Hotel
Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
Secrets The Vine Cancun All Inclusive Adults Only
Secrets The Vine Cancun All Inclusive
Secrets Vine Inclusive Adults

Frequently asked questions

How close is Secrets The Vine Cancun - Adults Only - All Inclusive to the airport?

Secrets The Vine Cancun - Adults Only - All Inclusive is 11 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Secrets The Vine Cancun - Adults Only - All Inclusive?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Secrets The Vine Cancun - Adults Only - All Inclusive on May 3, 2026 start from $501, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Secrets The Vine Cancun - Adults Only - All Inclusive.

How close is Secrets The Vine Cancun - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Secrets The Vine Cancun - Adults Only - All Inclusive offer free breakfast?

Secrets The Vine Cancun - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Secrets The Vine Cancun - Adults Only - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are nearby.

What time is check-in at Secrets The Vine Cancun - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Secrets The Vine Cancun - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have a pool?

Secrets The Vine Cancun - Adults Only - All Inclusive features 4 outdoor pools.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have a restaurant?

Secrets The Vine Cancun - Adults Only - All Inclusive is home to Market Cafe, which features Mexican cuisine and ocean views.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have a spa?

This property has a spa, which features detox wraps, beach massages, and body wraps.

How close is Secrets The Vine Cancun - Adults Only - All Inclusive to downtown Cancun?

Secrets The Vine Cancun - Adults Only - All Inclusive is 0.6 mi away from Avenida Kukulkan.

Secrets The Vine Cancun - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1764 out of 2649 reviews
Rating 8 - Good. 476 out of 2649 reviews
Rating 6 - Okay. 231 out of 2649 reviews
Rating 4 - Poor. 88 out of 2649 reviews
Rating 2 - Terrible. 90 out of 2649 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

TODD Raymond, springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were excellent. Pools were very clean and resort as a whole was impeccable. We will be back!
Stayed 4 nights in Feb 2026

10/10 Excellent

Aurelia, Pineville

Stayed 3 nights in Nov 2025

10/10 Excellent

AMY K

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great place.
Stayed 5 nights in Feb 2026

10/10 Excellent

Brett

Stayed 3 nights in Feb 2026

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxing and professional
Stayed 5 nights in Jan 2026

10/10 Excellent

Deborah Ann

Stayed 5 nights in Dec 2025

8/10 Good

Glen, Frisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room overlooking the beach was excellent and both the butlers tending to our floor were exceptional (Hector and Mejia). Also, the spa was very good for both relaxing treatments and salon services, special thanks to the manager of the spa for making everything personal and memorable. The team around the preferred infinity pool and bar area did a great job in making no request seem too much. Overall, we both enjoyed our 6 nights at the Secrets The Vine
Stayed 11 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fabulous, clean facilities, good food! All around, great time!
Stayed 5 nights in Dec 2025

10/10 Excellent

Taylor

Stayed 4 nights in Sep 2025

10/10 Excellent

Kristyn T

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is amazing, one of the best all inclusive resorts I’ve stayed at.
Stayed 3 nights in Dec 2025

6/10 Okay

NAZARIY

Stayed 9 nights in Dec 2025

10/10 Excellent

Renpeng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great food, beautiful beach and amenities
Stayed 6 nights in Dec 2025

6/10 Okay

Yalonda Betina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
To quiet, guest area stuffy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time to this resort and didn't know what to expect. Very friendly service from almost all staff but especially Daniel on the beach as our server. Room was large and clean and housekeeping kept everything well stocked. Enjoyed being able to choose any al la carte restaurant without having to book. Only downside at all was the concierge on the beach that sign you up to dinner and a show if you buy a bottle of wine. We did this and the dinner was buffet and the show was only like 3 circus stunts. Everything else was great!
Stayed 8 nights in Dec 2025

10/10 Excellent

Lucas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service is excellent, check in was great, house keeping was top notch, food was the best I have seen at an all inclusive so far. I wish they had a better system for poolside chairs if you dont grab one at 6 am everyone else has there belongings just sitting on chairs that arent actually occupied its frustrating.
Stayed 5 nights in Dec 2025

10/10 Excellent

Erin

Stayed 7 nights in Dec 2025

10/10 Excellent

Thomas Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Great food and amazing staff. Would definitely go again. Beautiful room as well
Stayed 5 nights in Dec 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secrets The Vine Cancun truly exceeded all expectations. The rooms, bathrooms, and common areas were absolutely spotless — everything felt pristine and extremely well maintained. The level of cleanliness alone was impressive. The food was outstanding; without a doubt the best I’ve ever had at a resort. Every meal felt high-quality and thoughtfully prepared, far beyond what you typically expect from an all-inclusive. Overall, this was a true 5-star experience from start to finish. The service, atmosphere, and attention to detail made the entire stay exceptional. I honestly wouldn’t change a thing and would recommend this resort without hesitation.
Stayed 7 nights in Dec 2025

8/10 Good

Michelle

Stayed 7 nights in Dec 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

christina

Liked: Cleanliness, property conditions & facilities
The overall service was fantastic whether it was the cleaning staff, the waiters on the beach and the restaurant staff.
Stayed 6 nights in Dec 2025

8/10 Good

Phoua

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable. The room is fully stocked with drinks. The concierges are helpful with schedulng laudry service and room servi e. They are always on the 23rd floor concierge desk to greet us and to help with any questions we have Awesome service ftom concie4 to the to the guards at the gate. All the staffs at the resort are very friendly top notch service.
Stayed 5 nights in Dec 2025

8/10 Good

George Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good but nothing stands out other than the vanilla dark cherry chocolate dessert at Sea Salt Brazilian BBQ. Annoyed at being told to wait for a table but if I bought a bottle of wine, I could get a table right away (Blue Water) and only letting people who buy a bottle get a table by the window(Nebbiolo).You have an exclusive restaurant that is not part of the all inclusive. Leave it at that. The constant upsell was annoying and cheapened the top resort experience in which I paid a premium price. Resort services were overpriced and cost more than similar services in Vancouver Canada. The staff are very friendly and helpful but figuring out a system to allow people to use lounge chairs in stead of them sitting empty with a towel on them throughout the day would be a huge improvement.
Stayed 5 nights in Dec 2025

10/10 Excellent

Thong

6/10 Okay

Yueyang, Edmonton

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is acceptable for a first-time visit, but there are several drawbacks you should know before booking. Food & Dining: Breakfast and lunch options are very limited. There’s only one standard breakfast option unless you pay extra for a membership to access an additional (but similar) menu. There are two lunch options. Service is slow—especially during peak hours. Hotel Layout & Facilities: The property is large, but the layout is poorly designed and confusing. Photos of the “ocean view” rooms are misleading—they look identical to the “oceanfront” room photos, but they do not offer the same view. You have to pay extra to get a true oceanfront room. There is also no hot tub in the room, which was a disappointment. Beach & Surroundings: The beach area is quite small compared with other resorts in the same price range. Overall Value: At this price point, there are better options available. Other hotels may offer better food, genuine oceanfront views in all rooms, and amenities like an in-room hot tub.
Stayed 5 nights in Dec 2025