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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Playa Mujeres Golf Club

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Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Exterior
Aerial view
10 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Lobby
Reviews
9.4

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast included
  • Pool
  • On private beach
  • Spa
  • Parking includedParking includedParking included

Check out the area

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Popular LocationPlaya Mujeres Golf Club8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive
  • Popular LocationIsla Mujeres Ferry Terminal82 min drive
  • Popular LocationNorth Beach82 min drive

Room options

View all photos for Junior Suite Spa or Pool View

Junior Suite Spa or Pool View | Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Spa or Pool View

  • 807 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Junior Swim Up Suite Spa or Pool View | Premium bedding, down comforters, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Garden view

Excellence Club Junior Suite Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Balcony view

Terrace Suite With Plunge Pool

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Atelier Playa Mujeres - Adults Only - All Inclusive
Pool
Breakfast included
All inclusive
Spa
4.6 out of 5, Wonderful, (1002)
The price is $842
per night
$1,023 total
includes taxes & fees
May 24 - May 25
Atelier Playa Mujeres - Adults Only - All Inclusive

About the neighborhood

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 2 miles (3 km) of Mujeres Beach and Punta Sam Ferry Terminal. Punta Sam Beach and Playa Mujeres Golf Club are also within 2 miles (3 km).

What's nearby

  • Mujeres Beach - 12 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 82 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • Hiroshi Bar
  • Caprichos Villa del Palmar
  • Blanca Blue
  • El Suspiro
  • Duke’s Lobster & Seafood

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

5-star beachfront property near Playa Mujeres Golf Club
Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Walk outside to smell the salt air and watch the ocean waves from the property's beach. At Excellence Playa Mujeres - Adults Only All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 9 buildings
  • 10 dining venues
  • 7 bars by the pool
  • 11 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence Playa Mujeres - Adults Only All Inclusive offers 450 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

Room amenities

Entertainment

  • LED TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Excellence Playa Mujeres - Adults Only All Inclusive to the airport?

Excellence Playa Mujeres - Adults Only All Inclusive is 17.7 mi (34-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on May 13, 2024 start from $772.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Playa Mujeres - Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Excellence Playa Mujeres - Adults Only All Inclusive.

How close is Excellence Playa Mujeres - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Playa Mujeres - Adults Only All Inclusive offer free breakfast?

Excellence Playa Mujeres - Adults Only All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Excellence Playa Mujeres - Adults Only All Inclusive?

No, there is no casino at this property, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are nearby.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Playa Mujeres - Adults Only All Inclusive?

This property offers free valet parking.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Excellence Playa Mujeres - Adults Only All Inclusive features 7 outdoor pools.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a restaurant?

There are 10 onsite restaurants, offering options like international cuisine, ocean views, and a beachfront location.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a spa?

This property has a spa, which features body treatments, body wraps, and hydrotherapy.

How close is Excellence Playa Mujeres - Adults Only All Inclusive to downtown Punta Sam?

Excellence Playa Mujeres - Adults Only All Inclusive is 0.6 mi away from Punta Sam.

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 815 out of 1011 reviews" "
Rating 8 - Good. 104 out of 1011 reviews" "
Rating 6 - Okay. 46 out of 1011 reviews" "
Rating 4 - Poor. 22 out of 1011 reviews" "
Rating 2 - Terrible. 24 out of 1011 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICIA, el mirage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Christopher J

Stayed 5 nights in Mar 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay of five nights on playa Mujeres
We very much enjoyed our relaxed days and all the facilities and entertainment on offer. Food of a high standard throughout restaurants and bars- service excellent from friendly helpful well trained staff
Stayed 5 nights in Feb 2024

10/10 Excellent

Por

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the activities available. Didn’t like how the bathroom mirrors were a little too tall and the AC was a little weird. But, nothing crazy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, only negative for us was not having a lunch buffet. Would visit again and recommend to anyone.
Stayed 7 nights in Dec 2023

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was wonderful, the staff were all very attentive. Big property, so be ready to walk a lot.
Stayed 6 nights in Jan 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous. The staff and customer service was excellent as well as the entertainment and activities for guests. I loved water Zumba and Mexican Nights. The food was awesome at Spice and The Grill. The only restaurant that wasn’t that great was the Lobster House. But I would return to the resort again 😊
Stayed 4 nights in Jan 2024

10/10 Excellent

Charlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be the pool and chair situation. Don't know how to control it but you seriously would have to go down to the pool area at 5:00 am if you want a chair. And then people leave them empty with towels. Maybe more chairs but definitely a thing there
Stayed 7 nights in Jan 2024

8/10 Good

Adam

Stayed 6 nights in Jan 2024

10/10 Excellent

Arneda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing from check in to check out. Best resort I have ever stayed at. Staff would clean the room every time we went downstairs. Catered to our every need. Food was amazing. Steakhouse was my favorite, my friend loved the Asian restaurant. No dinner reservations were needed. No wait at any restaurant. Excellence has set the bar.
Stayed 4 nights in Dec 2023