On the beach
Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Aquaworld and El Rey Ruins.
A full-service spa, 9 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a lazy river and a free kid's club, and free supervised childcare is an added bonus.
Oct 22, 2022 by Omni Cancun Hotel and Villas
Dear Yadira V,First and foremost, we would like to thank you for taking the time to write and share your feedback attention .Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay.Rest assured that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards which live up to the Omni Cancun. Nonetheless, we do hope that despite the inconveniences, you can give us the opportunity to welcome you back in order to provide you the best holiday ever with the attention to detail which we are characterized for.Adrian IbarraGeneral Manager
Oct 1, 2022 by Omni Cancun Hotel and Villas
Dear Derwanna,First and foremost, we would like to thank you for taking the time to write and share your feedback with us. We are very glad to hear from you that we are able to meet your expectations in all areas, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely staff, who goes above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience..Best RegardsAdrian IbarraGeneral Manager
Sep 19, 2022 by Omni Cancun Hotel and Villas
Dear Linet,First and foremost, we would like to thank you for taking the time to write and share your feedback attention .Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay.Rest assured that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards which live up to the Omni Cancun. Nonetheless, we do hope that despite the inconveniences, you can give us the opportunity to welcome you back in order to provide you the best holiday ever with the attention to detail which we are characterized for.Adrian IbarraGeneral Manager
Jun 27, 2022 by Omni Cancun Hotel and Villas
Dear Cynthia, Thank you for staying at Omni Cancun. We appreciate you taking the time to provide this valuable feedback regarding your recent visit. Please accept my sincere apology for the less than enjoyable experience during your stay. I assure you this is not characteristic of the high level of quality service and hospitality we strive to maintain at Omni Cancun. We are very sorry to hear the inconveniences your bed had. we had pass along your comments to our Housekeeper Manager in order to give the appropriate follow up. Thank you again for your time. We hope to have the opportunity to welcome you back in the future and regain your loyalty if you decide to give us that chance. Sincerely,
May 3, 2022 by CS
Dear Anna M Thank you for choosing Omni Cancun Hotel & Villas as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Cancun. We feel happy to learn the level of service you received from the team members was consistently world class; please be certain our team will be cheered for the outstanding service they are providing every day. On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, Siomara Chavez
May 3, 2022 by CS
Dear Sangam Thank you for taking the time to share with us your comments regarding your visit. We believe that your feedback and our guests' comments are of extreme importance as these help us to learn about our opportunity areas and address them timely to reduce their negative impact. We hope you come back again and stay with us! Sincerely, Siomara Chavez
Apr 18, 2022 by CS
Dear Hope We were delighted to read that you have enjoyed all the details we take pride in offering our guests. As our regular practice, we have been happy to share your lovely remarks to our team who constantly work on ensuring that all of our guests only receive the very best in service. We look forward to having you back home in the near future. Best regards, Siomara Chavez
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Wyndham Grand Cancun All Inclusive Resort & Villas is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Wyndham Grand Cancun All Inclusive Resort & Villas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. This 4-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Wyndham Grand Cancun All Inclusive Resort & Villas offers 346 accommodations with free minibar items and safes. 50-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily.
La Vista - Overlooking the garden, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Pina Colada Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Onsite venue #3 - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Viva Mexico Tacos - This poolside theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.
An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a spa tub, a sauna, and a fitness center.
Guests under 16 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.