Sunscape Cancun Resort & Spa - All Inclusive

4.0 star property
Beachfront property near Forum Beach

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Photo gallery for Sunscape Cancun Resort & Spa - All Inclusive

View from room
Lobby
Premium Room, 2 Double Beds, Ocean View | View from room
2 outdoor pools, pool umbrellas, sun loungers
Outdoor wedding area

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪16 min walk‬
  • Cancun Convention Center
    ‪5 min drive‬
  • Gaviota Azul Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Junior Suite Ocean View King

  • Sleeps 4
  • 1 King Bed, 1 Double Trundle Bed and 1 Double Bunk Bed

Standard Double Bed

  • Sleeps 4
  • 2 Double Beds

Junior Suite King

  • Sleeps 4
  • 1 King Bed

Master Suite Ocean View King

  • Sleeps 4
  • 1 King Bed

Sun Club Master Suite Ocean Front King

  • Sleeps 4
  • 1 King Bed

Junior Suite Double

  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean Front Double

  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite Ocean View Double

  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite King Lagoonview

  • Sleeps 4
  • 2 Double Beds

King Room

  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Double Lagoonview

  • Sleeps 4
  • 2 Double Beds

Family Junior Suite, King Bunk and Trundle Bed

  • Sleeps 5
  • 1 King Bed and 1 Double Trundle Bed

Deluxe Junior Suite Ocean View King

  • Sleeps 4
  • 1 King Bed

Junior Suite King Beachfront

  • Sleeps 4
  • 1 King Bed

Junior Suite Double Beachfront

  • Sleeps 4
  • 2 Double Beds

Junior Suite King Accessible

  • Sleeps 4
  • 1 King Bed

Junior Suite Double Accessible

  • Sleeps 4
  • 2 Double Beds

Junior Suite King Beachfront Swim up

  • Sleeps 4
  • 1 King Bed

Presidential Suite 1 King Bed

  • Sleeps 5
  • 1 King Bed

Master Suite King

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 2 miles (3 km) of La Isla Shopping Mall and Gaviota Azul Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Chac Mool Beach is within 2 miles (3 km).

What's nearby

  • La Isla Shopping Mall - 16 min walk - 0.9 miles
  • Chac Mool Beach - 18 min walk - 1.0 mile
  • Forum Beach - 3 min drive - 1.1 miles
  • Cancun Convention Center - 5 min drive - 1.4 miles
  • Gaviota Azul Beach - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Snack Grand Park - ‬7 min walk
  • ‪El Mirador - ‬8 min walk
  • Lobby Bar
  • ‪Bubba Gump Shrimp Co. - ‬5 min walk
  • ‪Café Solé - ‬7 min walk

About this property

Sunscape Cancun Resort & Spa - All Inclusive

Beachfront property near Forum Beach
Some rates at Sunscape Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. At Sunscape Cancun Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

  • 458 guestrooms or units
  • 6 levels
  • 7 dining venues
  • 6 bars or lounges
  • 5726 sq ft of conference space
  • 532 sq m of conference space
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Sunscape Cancun Resort & Spa - All Inclusive offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • DVD player
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch plasma TV with cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Frequently asked questions

How close is Sunscape Cancun Resort & Spa - All Inclusive to the airport?

Sunscape Cancun Resort & Spa - All Inclusive is 13.5 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sunscape Cancun Resort & Spa - All Inclusive?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Sunscape Cancun Resort & Spa - All Inclusive on Aug 17, 2025 start from $289.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sunscape Cancun Resort & Spa - All Inclusive have an airport shuttle?

Sunscape Cancun Resort & Spa - All Inclusive offers an airport shuttle.

How close is Sunscape Cancun Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Sunscape Cancun Resort & Spa - All Inclusive offer free breakfast?

Sunscape Cancun Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Sunscape Cancun Resort & Spa - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are nearby.

What time is check-in at Sunscape Cancun Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sunscape Cancun Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Sunscape Cancun Resort & Spa - All Inclusive have a pool?

Sunscape Cancun Resort & Spa - All Inclusive features 2 outdoor pools and a children's pool.

Does Sunscape Cancun Resort & Spa - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Sunscape Cancun Resort & Spa - All Inclusive have a spa?

This property has a spa, which features hot stone massages, mani/pedis, and body treatments.

How close is Sunscape Cancun Resort & Spa - All Inclusive to downtown Cancun?

Sunscape Cancun Resort & Spa - All Inclusive is 1.7 mi away from Avenida Kukulkan.

Sunscape Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3499 out of 5682 reviews
Rating 8 - Good. 1304 out of 5682 reviews
Rating 6 - Okay. 503 out of 5682 reviews
Rating 4 - Poor. 185 out of 5682 reviews
Rating 2 - Terrible. 191 out of 5682 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Becky

Stayed 1 night in Jan 2025

10/10 Excellent

Maribel

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Angel

Traveled with family and small children
Liked: Amenities
Really nice property,food was good, treatment by staff was Awsome would definitely come back.
Stayed 5 nights in Apr 2025

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Daewang

Stayed 4 nights in Mar 2025

10/10 Excellent

Ketan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to enjoy vacation with family. They have great staff, excellent service and vert friendly environment. Highly recommend!
Stayed 5 nights in Apr 2025

10/10 Excellent

Chun

Traveled with family
Liked: Property conditions & facilities
Staff was courteous and the pool and beach area were well kept.
Stayed 2 nights in Apr 2025

8/10 Good

Tyquan Lamar

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Somnath

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best All inclusive resort.. Value for money 💰
Stayed 5 nights in Apr 2025

6/10 Okay

MOHAMMED

Stayed 3 nights in Apr 2025

10/10 Excellent

Cari

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the view, the entertainment staff was great, we were very impressed with the dining. The food was much more than we expected.
Stayed 7 nights in Apr 2025

4/10 Poor

Donald

Traveled with partner
Too much of timeshare promotions, catching you in 3very coner
Stayed 4 nights in Mar 2025

8/10 Good

Rebecca Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Ishaan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very polite and hospitable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area. Right on the beach too
Stayed 4 nights in Apr 2025

10/10 Excellent

Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Amit Mahipati

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and family friendly. If an Indian and Japanese cusine is added, then it will be way awesome overall best
Stayed 6 nights in Apr 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at the Wyndham Alltra Cancun From the staff, food, cleanliness, and safety! Thank you for such a great experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like children being allowed to be at Bar at 9:30pm while music and drinking was going on , allowing children to run all around while at the bar. So nerve and laft the bar, every nice
Stayed 7 nights in Apr 2025

10/10 Excellent

Mikhail, Mahwah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well maintained and clean. Stuff is very friendly and accommodative. Food options are excellent. This hotel is very family and kids friendly. I. would definitely recommend this hotel as a place to spend time with the family.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Amenities
Stayed 4 nights in Mar 2025

8/10 Good

Niko

Liked: Staff & service
Overall it’s okay for the money you pay staff is very helpful food is average restaurants is like don’t have the Italian one maybe use good we try to get get in every time they was saying you have to wait 1 to 2 hours and if you come tomorrow at 5 pm you can have a table we went 5 pm still they told us at 7:30 we had to wait 2 hours and haft I told keep for your self. And we eat all week only buffet. Beach is perfect only they have to add more umbrella for shade the room was clean but had one smell when you wake up every morning we had sore throat pain.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sahar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!” or “Highly recommend for families friendly staff, clean rooms, comfy beds, great location, good breakfast and dinner
Stayed 4 nights in Apr 2025

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall, we had an okay time but there are a few things to note about this resort that affected our experience. Unfortunately, myself and my partner got a bad diarrheal illness (we only ate at the resort) and tested positive for e. coli once we returned home. This resort is very family friendly which, for us as a couple, made it difficult to find it relaxing with screaming children around. I would not recommend this resort to couples, honeymooners, etc for this reason. Also, people brought their own speakers to the beach, which contributed to the experience not feeling very relaxing. we complained about this multiple times to the staff and were told that this is against the rules; however, no one was really enforcing it. On the positive side, the food was very good and the beach was clean. Our room was nice and clean.

10/10 Excellent

Mariah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly, felt safe and the hotel staff was amazing all around. Drinks and food was delicious and all included if you go all inclusive. Easy to get to all the shopping and excursions too!
Stayed 4 nights in Apr 2025