Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

4-star beachfront property near Forum Beach

Choose dates to view prices

Where to?

Dates

April 2026

May 2026

Premium bedding, free minibar, in-room safe, blackout drapes

55-inch plasma TV with cable channels, TV, DVD player

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Spa
Parking included
Free WiFi

Explore the area

Zona Hotelera, Cancun, QROO, 77500

Place, Nichupté Lagoon
‪2 min walk‬
Place, La Isla Shopping Mall
‪16 min walk‬
Place, Chac Mool Beach
‪18 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪32 min drive‬

Room options

Master Suite King

640 sq ft
Sleeps 4
1 King Bed

Presidential Suite 1 King Bed

Exceptional

Ocean view
1352 sq ft
Sleeps 5
1 King Bed

Junior Suite King Beachfront Swim up

Exceptional

Ocean view
388 sq ft
Sleeps 4
1 King Bed

Junior Suite Double Accessible

Garden view
388 sq ft
Sleeps 4
2 Double Beds

Junior Suite King Accessible

Garden view
388 sq ft
1 bedroom
Sleeps 4
1 King Bed

Family Junior Suite, King Bunk and Trundle Bed

Good

Resort view
388 sq ft
Sleeps 5
1 King Bed, 1 Large Twin Trundle Bed and 1 Large Twin Bunk Bed

Deluxe Junior Suite Double Lagoonview

Lagoon view
388 sq ft
Sleeps 4
2 Double Beds

Deluxe Junior Suite King Lagoonview

Wonderful

Lagoon view
388 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Ocean View Double

Excellent

Ocean view
388 sq ft
Sleeps 4
2 Double Beds

Junior Suite Double Beachfront

Very good

Ocean view
427 sq ft
Sleeps 4
2 Double Beds

Junior Suite King Beachfront

Ocean view
427 sq ft
Sleeps 4
1 King Bed

Deluxe Junior Suite Ocean View King

Excellent

Ocean view
388 sq ft
Sleeps 4
1 King Bed

Sun Club Master Suite Ocean Front King

Very good

Ocean view
640 sq ft
Sleeps 4
1 King Bed

Master Suite Ocean View King

Exceptional

Ocean view
640 sq ft
Sleeps 4
1 King Bed

Junior Suite Ocean Front Double

Wonderful

Ocean view
391 sq ft
Sleeps 4
2 Double Beds

Junior Suite Ocean Front King

Excellent

Ocean view
391 sq ft
Sleeps 4
1 King Bed

Junior Suite Ocean View Double

Very good

Ocean view
388 sq ft
Sleeps 4
2 Double Beds

Junior Suite Double

Very good

Garden view
388 sq ft
Sleeps 4
2 Double Beds

Junior Suite King

Excellent

Garden view
388 sq ft
Sleeps 4
1 King Bed

Standard Double Bed

Wonderful

Resort view
388 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Ocean View King

Excellent

Ocean view
388 sq ft
Sleeps 4
1 King Bed

King Room

Exceptional

Garden view
388 sq ft
1 bedroom
Sleeps 4
1 King Bed

About the neighborhood

Cancun

Beachside getaway.At this Zona Hotelera property, you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. La Isla Shopping Mall and Chac Mool Beach are also within 2 miles (3 km).

What's nearby

Nichupté Lagoon - 2 min walk - 0.1 miles
La Isla Shopping Mall - 16 min walk - 0.9 miles
Chac Mool Beach - 18 min walk - 1.0 mile
Cancun Interactive Aquarium - 19 min walk - 1.1 miles
Forum Beach - 4 min drive - 1.1 miles

Getting around

Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

‪Snack Grand Park - ‬7 min walk
‪Flor De Sal - ‬7 min walk
‪El Mirador - ‬8 min walk
‪Bubba Gump Shrimp Co. - ‬4 min walk
Lobby Bar

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

4-star beachfront property near Forum Beach

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Cancun property.

458 guestrooms or units

6 levels

10 dining venues

3 bars or lounges

5726 sq ft of conference space

532 sq m of conference space

Nightclub

Manager's reception (free)

Deli

Kid's club (free)

Childcare (surcharge)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Library

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Television in lobby

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Water dispenser

Bar on the beach

Bar by the pool

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Beds feature premium bedding. 55-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Similar properties

Pool
Breakfast included
All inclusive
Spa

Property amenities

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli
Splash pad
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

10 restaurants
3 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

2 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Cooking classes
Designer stores
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Library
Nightclub
Personal motorized watercraft
Playground
Sauna
Shopping
Splash pad
Steam room
TV in common areas
Waterslide

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel

Room amenities

Entertainment

55-inch plasma TV with cable channels

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Access via exterior corridors
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Frequently asked questions

How close is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt to the airport?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is 13.5 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on May 4, 2026 start from $296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have an airport shuttle?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers an airport shuttle.

How close is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offer free breakfast?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt does not offer free breakfast.

Is there a casino at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, there is no casino at this property, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are nearby.

What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

This property offers free self parking and valet parking.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt features 2 outdoor pools and a children's pool.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a restaurant?

There are 10 onsite restaurants, offering options like Mexican cuisine and ocean views.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a spa?

Pamper yourself with a day at Aura Spa, where you can enjoy mani/pedis, facials, and sports massages.

How close is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt to downtown Cancun?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is 1.7 mi away from Avenida Kukulkan.

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10 Excellent

Laura

Mar 9, 2026

Liked: Cleanliness

Stayed 7 nights in Feb 2026

6/10 Okay

Andrew

Mar 1, 2026

Disliked: Amenities

Have people respect when people are sleeping and have more signs that small children Should be allowed to run up and down the hallways. The VIP lounge be restricted to 18 and over, not little kids playing in there by themselves

Stayed 7 nights in Feb 2026

6/10 Okay

Andrew

Mar 1, 2026

Liked: Cleanliness

Disliked: Amenities

Staff was great , rooms ok, they cater to families and I was looking for more adults pools , It’s not the resort’s fault that people with kids have no boundaries of kids yelling up and down the hallway at night even a late night

Stayed 7 nights in Feb 2026

10/10 Excellent

shyan, Victorville

Feb 27, 2026

Stayed 5 nights in Feb 2026

8/10 Good

PRISCILLA, PORTLAND

Traveled with family

Feb 8, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great stay.

Stayed 5 nights in Jan 2026

10/10 Excellent

Gissel

Jan 29, 2026

Stayed 4 nights in Jan 2026

8/10 Good

Jace

Jan 28, 2026

Stayed 4 nights in Jan 2026

8/10 Good

Mark Peterson

Traveled with family

Jan 26, 2026

Liked: Cleanliness, property conditions & facilities

Overall, great experience. We traveled with my elderly parents and were pleased with the accommodations for walking places around the property. Ramps everywhere and the stairs were broken up enough to not cause a problem. Our rooms were clean, though they are starting to show their age a little. Sliding doors a little hard to close, etc. We loved the food and drinks! We've stayed at several different hotels on hotel row and this probably had the best food. Bar tenders down on the beach were so great! The poolside food every day was exceptional! Our one complaint would be only having one fairly small sized pool. And the fact that it was loud, very loud at the pool all the time. Would be nice to have either a second, quieter pool, or to not have blaring loud activities and/or music all day.

Stayed 5 nights in Jan 2026

8/10 Good

Camie

Traveled with family

Jan 26, 2026

Liked: Cleanliness, property conditions & facilities

Great staff, one of the best food experiences we've had.

Stayed 5 nights in Jan 2026

10/10 Excellent

Gerald

Jan 25, 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Pauline R

Jan 22, 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Megan Marie

Jan 17, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great!!! We will be back!

Stayed 5 nights in Jan 2026

6/10 Okay

Carah

Traveled with family

Jan 13, 2026

Liked: Staff & service, property conditions & facilities

We stayed here over Christmas and the hotel was fine. If you consider yourself a “foodie”, I’d choose somewhere different. We tried many of the restaurants and didn’t eat a single meal that made us want to return. The beverages were also watered down and the house wines were undrinkable. Outside of the food, the rooms were comfortable and the activities around the pool were enjoyable to participate in / watch. We also had a couples massage that was excellent. We would not return as we’ve stayed at better all inclusives in the area.

Stayed 7 nights in Dec 2025

8/10 Good

Wendy S

Traveled with partner

Jan 11, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful courteous staff. Extremely attentive. Wonderful place for families. Great food. Absolutely crawling with children nearly 24/7. It was the week between Christmas and new year’s which is the busiest of the year. But we did not expect the frenzy of constant activity. Luckily we were desperate for beach which was gorgeous. In hindsight I would have chosen an adult’s only resort and tolerated the drunks

Stayed 7 nights in Dec 2025

10/10 Excellent

Mark, Portland

Traveled with partner

Jan 8, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed very much, will return.

Stayed 6 nights in Nov 2025

8/10 Good

Amy

Jan 8, 2026

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

Great staff and nice beach

Stayed 4 nights in Jan 2026

8/10 Good

Luis

Jan 8, 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

YAN NI

Jan 7, 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Juliana De Paula

Traveled with family

Jan 7, 2026

Liked: Cleanliness, property conditions & facilities

Just came back from a week at Sunscape. Big special thanks to everyone at the kids club. Ali, Adri, Maria, Ari, Ale and Rubi were fantastic!!! My 9yr old son had a blast! Also special thanks to Hector, the bellboy. He is SO super nice! Def recommend the resort, specially if you have kids.

Stayed 7 nights in Dec 2025

10/10 Excellent

Limin

Traveled with family

Jan 7, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room and nice staff

Stayed 3 nights in Jan 2026

10/10 Excellent

Isabella

Jan 7, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was incredible, staff were lovely and very kind and helped us with everything. Beach is beautiful all the food and restaurants were excellent. super yummy drinks. Would 100000% return!!

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Traveled with family

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

I've stayed at many all inclusives in Cancun and this one is excellent. 4 restaurants to choose from for dinner, all very good(for all inclusive), buffet for lunch and breakfast is solid, there's a few food cart type stands during the day where you can grab a quick burger or tacos, so cool. The hotel property is very nice. Our room was solid, but we did the beachfront walk out and that was amazing, plus you get your own cabana! During the day they run some cool activities for all ages. Nightlife is ok, shows and activities are kinda eh. Alcohol is fantastic, they don't skimp at all with many good brand names to choose from. Employees are top notch, so friendly and attentive, didn't have one single issue the entire 6 days. The beach is AMAZING. Clean and neat and the water is some of the most beautiful I've ever seen. If you like excursions they have 2 guys that will set up any custom combo you'd like, and they made it so easy booking the activities and transportation. We are 4 people, for $900, we did Cenote swim, zip lining, parasailing, speed boats, and snorkeling, all amazing experiences. All in all I would absolutely recommend this resort for any ages, and I would certainly come back here again.

Stayed 5 nights in Jan 2026

10/10 Excellent

Donald Webster Thompson,

Traveled with partner, Traveled with family

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The rooms were spotless and the staff was courteous and went above and beyond. Food was good as well.

Stayed 6 nights in Dec 2025

10/10 Excellent

Elsa, Highland

Traveled with family and small children, Traveled with family

Jan 7, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My favorite family friendly place

Stayed 3 nights in Dec 2025

8/10 Good

Dora Alicia

Jan 6, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2026

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Hotels

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Choose dates to view prices

Photo gallery for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Reviews

Popular amenities

Explore the area

Room options

View all photos for Master Suite King

Master Suite King

View all photos for Presidential Suite 1 King Bed

Presidential Suite 1 King Bed

View all photos for Junior Suite King Beachfront Swim up

Junior Suite King Beachfront Swim up

View all photos for Junior Suite Double Accessible

Junior Suite Double Accessible

View all photos for Junior Suite King Accessible

Junior Suite King Accessible

View all photos for Family Junior Suite, King Bunk and Trundle Bed

Family Junior Suite, King Bunk and Trundle Bed

View all photos for Deluxe Junior Suite Double Lagoonview

Deluxe Junior Suite Double Lagoonview

View all photos for Deluxe Junior Suite King Lagoonview

Deluxe Junior Suite King Lagoonview

View all photos for Deluxe Junior Suite Ocean View Double

Deluxe Junior Suite Ocean View Double

View all photos for Junior Suite Double Beachfront

Junior Suite Double Beachfront

View all photos for Junior Suite King Beachfront

Junior Suite King Beachfront

View all photos for Deluxe Junior Suite Ocean View King

Deluxe Junior Suite Ocean View King

View all photos for Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

View all photos for Master Suite Ocean View King

Master Suite Ocean View King

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

View all photos for Junior Suite Double

Junior Suite Double

View all photos for Junior Suite King

Junior Suite King

View all photos for Standard Double Bed

Standard Double Bed

View all photos for Junior Suite Ocean View King

Junior Suite Ocean View King

View all photos for King Room

King Room

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About the neighborhood

Cancun

What's nearby

Getting around

Restaurants

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

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Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods