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Cancun Bay All Inclusive Hotel

3.5 star property
3.5-star beachfront property near Ultramar Ferry Puerto Juárez

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Photo gallery for Cancun Bay All Inclusive Hotel

Exterior
4 restaurants; breakfast, lunch, and dinner served
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers
Master Suite 3 Bedrooms | Minibar, in-room safe, individually decorated, blackout drapes
On the beach, white sand, sun loungers, beach umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Restaurant

Explore the area

View in a map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪3 min walk‬
  • Place, Las Perlas Beach
    ‪9 min walk‬
  • Place, Langosta Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, individually decorated, blackout drapes

Standard Room

7.6 out of 10
Good
(75 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, blackout drapes

Junior Suite, 2 Bedrooms

7.6 out of 10
Good
(29 reviews)
  • 606 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Master Suite 3 Bedrooms

Master Suite 3 Bedrooms | Minibar, in-room safe, individually decorated, blackout drapes

Master Suite 3 Bedrooms

7.0 out of 10
Good
(13 reviews)
  • 1033 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 King Beds

View all photos for Superior Room, Ocean View

Minibar, in-room safe, individually decorated, blackout drapes

Superior Room, Ocean View

8.0 out of 10
Very good
(32 reviews)
  • Ocean view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Langosta Beach and Tortuga Beach. Also, Plaza Las Americas is within 3 miles (5 km) and Ultramar Ferry Puerto Juárez is within 6 miles (10 km).

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Playa Tortugas - 3 min walk - 0.2 miles
  • Las Perlas Beach - 9 min walk - 0.5 miles
  • Langosta Beach - 3 min drive - 1.1 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬12 min walk
  • ‪Los Chachalacos - ‬10 min walk
  • ‪Bites Food Hall - ‬14 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Coffee & Me - ‬15 min walk

About this property

Cancun Bay All Inclusive Hotel

3.5-star beachfront property near Ultramar Ferry Puerto Juárez
Some rates at Cancun Bay All Inclusive Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Cancun Bay All Inclusive Hotel for summer fun including 2 outdoor swimming pools, a children's pool, and volleyball.

A free manager's reception is offered daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Beaux Arts property also offers a hot tub, a fitness center, and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 132 guestrooms or units
  • 3 levels
  • 5 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1970 sq ft of conference space
  • 183 sq m of conference space
  • Built in 1978
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Cancun Bay All Inclusive Hotel offers 132 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

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  • Pool
  • Hot tub
  • Breakfast included
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The price is $197
Jun 10 - Jun 11
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (29 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 55

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cancun Bay All Inclusive Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 55 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

How close is Cancun Bay All Inclusive Hotel to the airport?

Cancun Bay All Inclusive Hotel is 12.8 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on Jun 30, 2026 start from $229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cancun Bay All Inclusive Hotel have an airport shuttle?

Airport shuttle services are not available at Cancun Bay All Inclusive Hotel.

How close is Cancun Bay All Inclusive Hotel to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Cancun Bay All Inclusive Hotel offer free breakfast?

Cancun Bay All Inclusive Hotel does not offer free breakfast.

Is there a casino at Cancun Bay All Inclusive Hotel?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are nearby.

What time is check-in at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in.

Is there free parking at Cancun Bay All Inclusive Hotel?

This property offers free self parking.

Does Cancun Bay All Inclusive Hotel have a pool?

Cancun Bay All Inclusive Hotel features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Cancun Bay All Inclusive Hotel have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, pool views, and a poolside location.

Does Cancun Bay All Inclusive Hotel have a spa?

This property doesn't have a spa, but it does offer beach massages, body treatments, and aromatherapy.

How close is Cancun Bay All Inclusive Hotel to downtown Cancun?

Cancun Bay All Inclusive Hotel is 3.9 mi away from Avenida Kukulkan.

Cancun Bay All Inclusive Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 520 out of 1287 reviews
Rating 8 - Good. 324 out of 1287 reviews
Rating 6 - Okay. 214 out of 1287 reviews
Rating 4 - Poor. 114 out of 1287 reviews
Rating 2 - Terrible. 115 out of 1287 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort as a whole was amazing. Rooms were clean, food was awesome, staff was really friendly and the pool/beach were amazing.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

angel roberto

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff and an all around great place!!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience loved the people that work there they treat you like family. I will definitely stay there again.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive, food was pretty decent for all inclusive.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Fabian

It was ok for the stay close to party zone
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Kevin

Nice small resort with
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Good value for the price. The resort was very clean and the pools were lovely. The beachfront is small but it wasn’t crowded. The food choices were limited but all were very tasty. The staff was very attentive at all times.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kelli

Liked: Cleanliness, property conditions & facilities
Clean rooms and entire hotel.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

srinivasarao

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, Staff is very nice and friendly.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, property conditions & facilities
The room was spotless ,service very attentive , great food, and hot water in the room !!! I will definitely go back to that place !
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Joangel

Liked: Cleanliness, staff & service, room comfort
The staff was great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities
We loved the overall environment.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Very good!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Nikki

Liked: Cleanliness, property conditions & facilities
Very clean. Outdated rooms but very clean and comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Wei

Liked: Cleanliness, amenities
Check in is smooth, beach is clean, food could be a little better
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Steven

Liked: Cleanliness
Staff was good, room clean, no chairs in room or on deck, food was ok not enough Mexican food
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
This is our fourth time staying at Cancun Bay Resort. Our room was always clean, the restaurants are great and the margaritas are 10/10. Our server, Ramses, made this trip fabulous and our bartender, Jordan, recognized us from previous years. As per usual, we I’ll be back again
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely food and good selection at every meal, attentive staff, great pools and beach access. The ocean view room had a stunning view from the balcony.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the food and family atmosphere.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Aranka

Liked: Cleanliness, amenities, property conditions & facilities
Very clean,helpful staff,wonderfull animation team. It would help to have internet in the rooms
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Keasha

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Marian

Liked: Cleanliness, amenities
The room was always spotless. There was a water leak in our bathroom which was mildly annoying- we had to put on sandals to go to the bathroom in the night. The food was good and the waiters were fantastic.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Luis

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2026