"From my experience Armando was one of the friendliest person there, he goes above and beyond to keep guest happy. On the other hand had couple other w ... " More
On the beach
Within a 10-minute walk of this Zona Hotelera aparthotel, you'll find Playa Tortugas and Las Perlas Beach. Teatro de Cancún and Escénica Tower are also within half a mile (1 km).
All-inclusive
A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this all-inclusive aparthotel. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the children's pool, playground, and arcade/game room.
LCD TVs
The 132 soundproofed apartments offer minibars and room service. Other amenities include balconies or patios, coffee/tea makers, and LCD TVs with cable channels.
Aug 1, 2023 by Sales manager
Dear Erika, thank you for your message and feedback. Your comments are extremely important to us, we will be sending them to the corresponding areas.Hoping you can give us a new opportunity at Cancun Bay Resort
Jul 31, 2023 by Sales manager
Dear Emma, thank you. Your feedback is very important to us. We are glad that your stay has been pleasant. We hope to see you back soon at Cancun Bay Resort.
Jun 1, 2023 by Sales manager
Dear Aracelis, We appreciate your comment and we are pleased to know that your stay was pleasant. Do not hesitate to come back to us, we will be more than happy to welcome you back.
May 24, 2023 by Sales manager
Dear guest, thank you. Your feedback is very important to us. We are glad that your stay has been pleasant. We hope to see you back soon at Cancun Bay Resort.
Dec 30, 2022 by Sales
Dear guest, thank you for your message and feedback. Your comments are extremely important to us, we will be sending them to the corresponding areas.Hoping you can give us a new opportunity at Cancun Bay Resort
Dec 19, 2022 by Sales
Dear guest, thank you for your message and feedback. Your comments are extremely important to us, we will be sending them to the corresponding areas.Hoping you can give us a new opportunity at Cancun Bay Resort
Dec 8, 2022 by Sales deparment
Dear guest, thank you. Your feedback is very important to us. We are glad that your stay has been pleasant. We hope to see you back soon at Cancun Bay Resort.
Nov 17, 2022 by Sales
Dear guest, thank you. Your feedback is very important to us. We are glad that your stay has been pleasant. We hope to see you back soon at Cancun Bay Resort.
Mar 10, 2023 by Sales deparment
Dear guest, thank you. Your feedback is very important to us. We are glad that your stay has been pleasant. We hope to see you back soon at Cancun Bay Resort.
Mar 10, 2023 by Sales deparment
Dear guest, thank you. Your feedback is very important to us. We are glad that your stay has been pleasant. We hope to see you back soon at Cancun Bay Resort.
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Cancun Bay Resort - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Cancun Bay Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Beaux Arts aparthotel also offers a children's pool, a spa tub, and a fitness center. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun aparthotel.
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Cancun Bay Resort - All Inclusive offers 132 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.
Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM. The aparthotel hosts a free manager's reception daily.
El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Sushi Bar - This sushi bar is located by the pool and specializes in sushi. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Pina Colada - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Trattoria - This poolside restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Jacuzzi Bar - This bar is located by the pool. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
Guests under 18 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.