2/10 Terrible
Chad, DES MOINES
Traveled with family
Jul 7, 2025
I go to Mexico twice a year, this is the first time and this hotel and I will NEVER return! We booked this hotel for the 3 bedroom suite option, it was the only good thing. Here are my negatives for the property:
1. Only one restaurant a night open with VERY limited capacity, and only buffet option on Sunday! Get used to the buffet!
2. The buffet serves the same food all the time, and it's literally only 4 main course options for dinner! Extremely limited in selection!
3. Staff in dining area RARELY helps, I always had to track down my own drinks and condiments.
3. Pools are small! and one is basically indoors without a roof over it.
4. All pools close at 8 pm and all bars are closed by 11pm.
5. Only options for in room fridge are water and soda
6. Any name brand liquor is considered high shelf and requires to be paid for! This includes basics like Captain Morgan.
The property is clean, there are some good staff, however everything is so limited it's just not worth it! Spend an extra $100 or $200 a person and get 10x the experience!
Chad
Stayed 4 nights in Jun 2025