Find and compare 3 Star hotels in San Juan

"Beautiful reasonable price staff was great and accommodations were very comfortable for my stay. "

"Housekeepers are so kind and do a GREAT job!"

"Clean large room for our family of four. There was construction going on at the time so it was loud in the morning but we woke up early anyway so wasn’t a deal breaker. The location is great, close enough for a short uber ride to old San Juan. "

"The hotel served staff was very friendly and helpful. The accommodations were fine for what we needed."

"The hotel was very clean at all times, staff was very friendly. I never experienced this but if we had our staying in card, housekeeping would have the front desk call us to see if we needed housekeeping for the day or if we needed anything. That was outstanding service! "

"The staff at Condado were lovely. I do think tourists need to understand that things move at a slower pace in Puerto Rico, and I was happy to be patient when waiting for food, coffee, or drinks because everyone was so polite, fun, and friendly. The poolside area is beautiful, and I enjoyed the coffee shop and the breakfast pastries available. The poolside food was also delicious and convenient. The staff works extremely hard to keep the property clean. One thing to keep in mind that the beach next to the hotel is public. Housekeeping did an excellent job maintaining our room, and the beds and pillows were very comfortable. However, the property itself is in rather poor condition, and it is time for Hilton to make an effort to update it. There are two pools: a chlorine pool with a swim-up bar and a saltwater pool. In general, many of the chairs around the saltwater pool were broken. The door to my room would not shut properly, and many doors throughout the property would slam shut. One of the elevators was broken, making it very inconvenient to access higher floors. Luckily, I was on the second floor and could take the stairs. The general condition of the common areas is very worn, including the furniture. Overall, I did enjoy my stay because of the great staff, including the poolside security, housekeeping, front desk staff, concierge, and porters, who did their best to host us. However, Hilton should be doing a much better job of maintaining this property. "