View all photos for Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
277 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)
Room, 3 Bedrooms, Oceanfront (Penthouse)
3562 sq ft
Ocean view
Sleeps 6
2 King Beds and 2 Twin Beds
View all photos for Room, 2 Queen Beds, Accessible, Bathtub
Room, 2 Queen Beds, Accessible, Bathtub
7.07.0 out of 10
Good
2 reviews
(2 reviews)
290 sq ft
City view
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)
Room, 1 King Bed, Accessible (Roll-in Shower)
10.010.0 out of 10
Exceptional
1 review
(1 review)
277 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Jetted Tub
Junior Suite, 1 King Bed, Jetted Tub
690 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Deluxe Suite, 1 King Bed, Oceanfront
Deluxe Suite, 1 King Bed, Oceanfront
1072 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, View, Oceanfront
Room, 2 Queen Beds, View, Oceanfront
7.67.6 out of 10
Good
57 reviews
(57 reviews)
390 sq ft
Ocean view
Sleeps 4
2 Queen Beds
View all photos for Room, 2 Queen Beds, Balcony, Bay View
Room, 2 Queen Beds, Balcony, Bay View
7.47.4 out of 10
Good
3 reviews
(3 reviews)
290 sq ft
Bay view
Sleeps 4
2 Queen Beds
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
8.08.0 out of 10
Very good
36 reviews
(36 reviews)
390 sq ft
City view
Sleeps 4
2 Queen Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.08.0 out of 10
Very good
25 reviews
(25 reviews)
390 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, View, Oceanfront
Room, 1 King Bed, View, Oceanfront
7.87.8 out of 10
Good
60 reviews
(60 reviews)
390 sq ft
Ocean view
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Balcony, Bay View
Room, 1 King Bed, Balcony, Bay View
277 sq ft
Bay view
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)
Suite, 1 King Bed, Oceanfront (Penthouse)
7.07.0 out of 10
Good
2 reviews
(2 reviews)
1194 sq ft
Ocean view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Balcony
Junior Suite, 1 King Bed, Balcony
376 sq ft
City view
Sleeps 2
1 King Bed
About the neighborhood
San Juan
Beachside getaway.You'll be steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar with a stay at this Condado resort. Also, Luis Muñoz Rivera Park is within half a mile (1 km) and Third Millennium Park is within 2 miles (3 km).
Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
Pan American Pier - 17 min walk - 1.0 mile
Distrito T-Mobile - 18 min walk - 1.0 mile
Puerto Rico Convention Center - 2 min drive - 1.2 miles
Getting around
Hato Rey Station - 5 min drive
Luis Munoz Marin Intl. Airport (SJU) - 20 min drive
Restaurants
Starbucks - 2 min walk
Havana Bar & Grill - 4 min walk
Moon Bar at Condado Hotel Lobby - 2 min walk
New Taste - 8 min walk
Waikiki - 4 min walk
About this property
The Condado Plaza Hotel
4-star beachfront resort near Condado Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities like snorkeling and kayaking.
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.
This 4-star San Juan resort is smoke free.
1 building
332 guestrooms or units
10 levels
2 dining venues
6449 sq ft of conference space
599 sq m of conference space
Built in 1963
Deli
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Convenience store
Terrace
Garden
Gift shop
Newspapers in lobby (free)
ATM
Onsite shopping
Elevator
No smoking on site
Water dispenser
Lockers available
Bar or lounge
Coffee shop
Bar by the pool
Swim-up bar
The Condado Plaza Hotel offers 332 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.
Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Self parking on site (USD 25.65 per night; includes in/out privileges)
Valet parking on site (USD 31.22 per night)
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 24 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli
Things to do
2 outdoor pools
24-hour gym
Billiards/pool table
Children's pool
Kayaking
Playground
Shopping
Snorkeling
Water sports equipment
Waterslide
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Room amenities
Entertainment
32-inch LCD TV with premium cable channels
Pay movies
Bedroom
Down comforter
Free crib
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
Additional inclusions
Fitness center access
WiFi access (may be limited)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately USD 7 to 24 per person
Self parking fee: USD 25.65 per night (in/out privileges)
Valet parking fee: USD 31.22 per night
Early check-in fee: USD 60.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
We should mention
Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan
Frequently asked questions
How close is The Condado Plaza Hotel to the airport?
The Condado Plaza Hotel is 7 mi (20-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.
How much does it cost to stay at The Condado Plaza Hotel?
As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Aug 5, 2025 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Condado Plaza Hotel have an airport shuttle?
Airport shuttle services are not available at The Condado Plaza Hotel.
How close is The Condado Plaza Hotel to the beach?
This resort is on the beach. Don't forget your sunscreen!
Does The Condado Plaza Hotel offer free breakfast?
Free breakfast isn’t provided at The Condado Plaza Hotel, but full breakfast is offered for a fee of between USD 7 and 24 per person. It's available every day from 6 AM to 11:00 AM.
Is there a casino at The Condado Plaza Hotel?
No, there is no casino at this resort, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are nearby.
What time is check-in at The Condado Plaza Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs USD 60.00 (subject to availability).
Is there free parking at The Condado Plaza Hotel?
Free parking is not available at this resort. Self parking is available for USD 25.65 per night, and valet parking for USD 31.22 per night.
Does The Condado Plaza Hotel have a pool?
The Condado Plaza Hotel features 2 outdoor pools and a children's pool.
Does The Condado Plaza Hotel have a restaurant?
There are 2 onsite restaurants, offering options like American cuisine, ocean views, and a poolside location.
Does The Condado Plaza Hotel have a spa?
There are no spa services available at this resort.
How close is The Condado Plaza Hotel to downtown San Juan?
The Condado Plaza Hotel is 2.3 mi away from San Juan.
The Condado Plaza Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We were very unhappy with our room. The next morning we stopped at the front desk to let them know and was offered a different room which was okay except it did not have a chair to sit in; we were told we would get one but it never came. The hotel is getting ready for a massive renovation and some of the amenities were closed such as the restaurant. they have two elevators and one was broken upon our arrival and the next day both of the lobby elevators were broken. We were forced to use the elevator outside for the pool. I would like to see the hotel again once it's been renovated because it is a Grand hotel.
ETHEL
Stayed 3 nights in Jun 2025
10/10 Excellent
Arnaldo J
Traveled with partner
Jun 19, 2025
Liked: Cleanliness, amenities
The hotel staff and stay was very good. My only complaint is about the elevators. Most of the time it wasn't working.
Loved the location and the access to the sister property. Most workers were friendly and helpful. My ocean front balcony had amazing views. There were a few maintenance issues that need addressed, such as the elevator that didn’t work the entire week I was there. Also, my balcony needed some painting and updated deck furniture.
The doors have to slam shut to completely close so you hear doors slamming at all hours. There were several maintenence issues with our room (no hot water or working telephone) so we changed to another room with a whole other set of maintenence issues (running a/c sounded like water constantly running).
Diahanna C
Stayed 7 nights in Mar 2025
10/10 Excellent
Maritza Delia
Apr 6, 2025
Maritza Delia
Stayed 3 nights in Mar 2025
8/10 Good
Alexander Ismael
Apr 5, 2025
Alexander Ismael
Stayed 5 nights in Mar 2025
6/10 Okay
Alan
Traveled with family
Apr 5, 2025
Disliked: Staff & service
Not a bad hotel, but there are better ones nearby.
We stayed at the hotel for a week on vacation. There were both good and bad things about the hotel.
The bad:
Our room was not ready to check in until after 8pm on the day we arrived. They tried to talk us out of the ocean view room we had reserved.
The hotel restaurant was closed and the only on-site restaurants available are in the sister hotel across the street.
House keeping skipped our room one day and on the last few days didn't replace our towels until we asked one night at the front desk.
The bathroom doors in the hotel allow for little privacy with a family with little kids. They are a barn door style with no lock. Not the end of the world, but one might want to keep that in mind.
The good:
The hotel has a really nice pool area with a water slide that is great for kids. We saw iguanas at the pool every time we went and the kids loved it. There is also an attached beach off of where the pools are and it's nice.
The ocean view and balcony in the room was really nice. It's worth getting a room facing the ocean as the back side of the hotel has no view at all except of the sister hotel across the street.
Overall the hotel was okay, but I wouldn't consider going there again and instead would try one of the nicer hotels nearby.
The price compared to the interior of the property is not worth it. The rooms are very outdated, the shower was broken, our window curtains were stained, we had ants 3 days in a row. The store is very expensive and they don’t give you the advertised discount. The front desk staff weren’t friendly. The concierge staff were great, the housekeeping staff were great, in thei wouldn’t recommend this property it needs serious upgrades.
A literal gaping whole on balcony with water running out , I almost fell due to the water , everyone walking out the balcony we had to
Check
If it’s still wet and the hotel put a towel to cover it
The staff were attentive. The comman areas were clean. However, the rooms need updating. All rooms should have the same amenities, such as chairs, radio and lights. The bed should be higher off from the floor. This would allow visitors with leg or hip ailments to comfortably get up from the bed. All furniture should be clean and dusted, including the areas in the bathroom. Ice was not removed from the refrigerator in several days. There was ice caked on the freezer. In essence, there should be periodical inspections to ensure all light fixtures, refrigerator, toilet, and all plumbing is working, before a room is assigned to a visitor.
VERONICA
Stayed 4 nights in Mar 2025
2/10 Terrible
David Hart, Mobile
Apr 5, 2025
Liked: Cleanliness
Disliked: Staff & service
We knew we had left our laptop charger in the room when we checked out. We left for a cruise and stopped by when we came back to dock. The desk clerk wouldn’t even check to see if the charger was there and the manager came out. He said he called the room and he said the guest there told him that the charger was indeed in the room but that they wouldn’t allow anyone to come into the room to retrieve it then. The manager told us personally that he would get the charger and mail it to us. Now that has been a month and we can’t even get a phone. All returned or the charger.
The hotel has public transportation directly in front of the hotel. It's the mid point to a lot of other locations and it conveniently has a beach behind the hotel. Restaurants and stores are at walking distance
Property was great, but there is some cleaning that could have been done. Around the room was a little bit dusty and on the table where the TV was not cleaned at all when I first went inside the room. There was marks of water cups, stains and etc..
Staff was great. Only downside was that there was work going on at the hotel so all the elevators were not working. But we enjoyed our stay. It was pretty close to everywhere we wanted to go.