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The Condado Plaza Hotel

4.0 star property
4-star beachfront resort near Condado Beach

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Aerial view
Beach/ocean view
Pool views, open select days

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
999 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪4 min walk‬
  • Casino del Mar at La Concha Resort
    ‪15 min walk‬
  • Distrito T-Mobile
    ‪17 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 3562 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 1072 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View, Oceanfront

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, View, Oceanfront

  • Ocean view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Bay View

  • Bay view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

  • City view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

  • City view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Oceanfront

Room, 1 King Bed, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, View, Oceanfront

  • Ocean view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Oceanfront (Penthouse)

  • Ocean view
  • 1194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Beachside getaway.You'll be steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar with a stay at this Condado resort. Also, Luis Muñoz Rivera Park is within half a mile (1 km) and Third Millennium Park is within 2 miles (3 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 4 min walk - 0.2 miles
  • Casino del Mar at La Concha Resort - 15 min walk - 0.8 miles
  • Distrito T-Mobile - 17 min walk - 1.0 mile
  • Pan American Pier - 19 min walk - 1.0 mile
  • Puerto Rico Convention Center - 3 min drive - 1.3 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

4-star beachfront resort near Condado Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities like snorkeling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 6449 sq ft of conference space
  • 599 sq m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Condado Plaza Hotel offers 332 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 767 reviews
The price is $257
includes taxes & fees
$236 per night
May 6 - May 7
Hilton Garden Inn San Juan Condado

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 24 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

How close is The Condado Plaza Hotel to the airport?

The Condado Plaza Hotel is 7 mi (20-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at The Condado Plaza Hotel?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on May 14, 2025 start from $221.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Condado Plaza Hotel have an airport shuttle?

Airport shuttle services are not available at The Condado Plaza Hotel.

How close is The Condado Plaza Hotel to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Condado Plaza Hotel offer free breakfast?

Free breakfast isn’t provided at The Condado Plaza Hotel, but full breakfast is offered for a fee of between USD 7 and 24 per person. It's available every day from 6 AM to 11:00 AM.

Is there a casino at The Condado Plaza Hotel?

No, there is no casino at this resort, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are nearby.

What time is check-in at The Condado Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs USD 60.00 (subject to availability).

Is there free parking at The Condado Plaza Hotel?

Free parking is not available at this resort. Self parking is available for USD 25.65 per night, and valet parking for USD 31.22 per night.

Does The Condado Plaza Hotel have a pool?

The Condado Plaza Hotel features 2 outdoor pools and a children's pool.

Does The Condado Plaza Hotel have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, ocean views, and a poolside location.

Does The Condado Plaza Hotel have a spa?

There are no spa services available at this resort.

How close is The Condado Plaza Hotel to downtown San Juan?

The Condado Plaza Hotel is 2.3 mi away from San Juan.

The Condado Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 472 out of 1118 reviews
Rating 8 - Good. 230 out of 1118 reviews
Rating 6 - Okay. 203 out of 1118 reviews
Rating 4 - Poor. 98 out of 1118 reviews
Rating 2 - Terrible. 115 out of 1118 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alexander Ismael

Stayed 5 nights in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 4 nights in Feb 2025

4/10 Poor

Dollisha

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We experienced significant issues during our recent stay. Our room was not ready until 6:30PM, and upon arrival, I found it to be unacceptably dirty, with housekeeping providing only minimal service, meaning linen and towel service is provided. Housekeeping doesn’t clean the rooms bathroom was disgustingly dirty. Additionally, the hotel lacked on-site dining options, requiring you to leave the premises for all meals. Fortunately, my boyfriend proposed to me which allotted me to overlook the deficiencies. That’s why I gave 2 stars instead of 1.
Stayed 4 nights in Feb 2025

6/10 Okay

Brittany Christine

Liked: Staff & service, property conditions & facilities
Had to switch our room in the middle of the night because it was infested with ants
Stayed 3 nights in Feb 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot easy to operate
Stayed 1 night in Feb 2025

10/10 Excellent

Angel B, Sicklerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, friendly and very helpful
Stayed 5 nights in Jan 2025

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel needs updating which I understanding is coming. No usb ports in room.
Stayed 5 nights in Jan 2025

2/10 Terrible

Erin

Disliked: Cleanliness

Filthy hotel

Dirtiest hotel ever! Out dates, dingy & disgusting. The pool was so gross, all the “lounge” chairs were in terrible shape, some broken. The hallways to the room was so sketchy. Worst customer service at front desk/phone & hotels.com was impossible to get in touch with. We couldn’t even stay here for our second night.
Stayed 1 night in Jan 2025

6/10 Okay

Ronisha

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Valeria

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Los bartenders en la piscina, la seguridad y los meseros en los restaurantes fueron muy amables. El restaurante Azahar superó nuestras expectativas, la comida es súper rica!
Stayed 2 nights in Jan 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

2/10 Terrible

Alexa

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Jhoan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

James M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Luis

Traveled with family
Liked: Staff & service
Needs renovation. Only 1 elevator worked in the lobby. The beach view room ( which they charge more expensive ) is outdated. The chair inside the room had fungus. It’s the first vacation that I wanted to end. I left long before checkout time
Stayed 2 nights in Jan 2025

2/10 Terrible

Myrna

Traveled with family
The room was spacious and with a fantastic view. Melanie was attentive and helpful. However, the rest of the staff, including morning front desk staff, vale parking and housekeeping were rude and borderline hostile. We had locked the room with the security lock they provide, the housekeeper opened the door without knocking but was met with the security lock and was unable to enter. This took place at 10:30am when check out is 11. Emanuel from the vale staff refused to take my prepaid payment for parking, “stating you have to take that up with Expedia”- but parking wasn’t paid through Expedia. I proceeded to pay cash and he became upset asking me for a credit card, which I declined to use. Through this ordeal I remained cordial and professional hoping their attitudes would changed but it seemed to aggravate them more. In addition, the room was dirty, the TV was grainy and the AC wasn’t working to capacity- making the room humid at times. I won’t go back, it was an unsafe situation. Besides I’m a Hilton type of person, which is conveniently located across this hotel!!
Stayed 1 night in Jan 2025

6/10 Okay

Cole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Honest Hotel Review

I stayed at this hotel for one night before a cruise, and while there were positives, the experience didn’t meet my expectations—especially for nearly $400 a night. Check-In Experience: We arrived early, and while our room wasn’t ready, staff let us drop off our bags and explore. Shortly after, our room was ready, which we appreciated. Room Upgrade: We were upgraded to an ocean view balcony, a nice touch that enhanced the stay. Room and Cleanliness: The room fell short in cleanliness. The bathroom had hairs on the toilet seat, dingy grout in the shower, and sticky tile floors. It was uncomfortable and disappointing. Noise Levels: The walls were thin, and we heard noise from the hallway and nearby rooms. Heavy doors slammed loudly, and we were placed near someone coming and going frequently, which disrupted our sleep. To make matters worse, housekeeping woke us at 12:40 a.m. asking if we’d requested towels—which we hadn’t. Amenities and Location: The pool area and onsite amenities were great. The location was convenient for the cruise port, with plenty to do nearby. Overall Value: If cleanliness, soundproofing, and guest comfort were improved, this would be a perfect place to stay. For now, the price doesn’t match the experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Celia M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Beautiful views of the ocean from my room. Hotel was close to many different restaurants. Loved the pools and the beach which is located right next door. Staff were super knowledgeable and friendly. Will definitely come back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pool area and poolbar were great. The beach area was wonderful as well. Wish the poolbar was open slightly later. Would definitely stay here again. Plenty of hot water in the shower.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Everything was excepcional.
Stayed 2 nights in Jan 2025

6/10 Okay

Paula Cristina, Clinton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Peter

Needs renovating. Overpriced. Under serviced. $35 a day for towels and chairs overpriced and limited in availability. No breakfast or complimentary coffee on site. Beach is public and crowded. Will stay elsewhere next time.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ryan John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Jan 2025

10/10 Excellent

Odrys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff. super friendly and helpful. had a great time
Stayed 3 nights in Jan 2025

4/10 Poor

Erin

Disliked: Property conditions & facilities
Rooms were not as expected! Out dated & dirty
Stayed 1 night in Jan 2025