The Condado Plaza Hotel

4.0 star property
4-star beachfront resort near Condado Beach

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Pool views, open select days
Aerial view
Exterior
Beach/ocean view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping
  • Parking available

Explore the area

View in a map
999 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪1 min walk‬
  • Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Distrito T-Mobile
    ‪18 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 3562 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

7.6 out of 10
Good
(62 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(41 reviews)
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(26 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Oceanfront

8.0 out of 10
Very good
(68 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

San Juan

Beachside getaway.You'll be steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar with a stay at this Condado resort. Also, Luis Muñoz Rivera Park is within half a mile (1 km) and Third Millennium Park is within 2 miles (3 km).

What's nearby

  • Condado Beach - 1 min walk - 0.1 miles
  • Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
  • Pan American Pier - 17 min walk - 1.0 mile
  • Distrito T-Mobile - 18 min walk - 1.0 mile
  • Puerto Rico Convention Center - 2 min drive - 1.2 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Mojito's - ‬11 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fogo de Chão - ‬9 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk

About this property

The Condado Plaza Hotel

4-star beachfront resort near Condado Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities like snorkeling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 1 building
  • 281 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 6449 sq ft of conference space
  • 599 sq m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 24 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

How close is The Condado Plaza Hotel to the airport?

The Condado Plaza Hotel is 7 mi (20-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at The Condado Plaza Hotel?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Sep 2, 2025 start from $187.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Condado Plaza Hotel have an airport shuttle?

Airport shuttle services are not available at The Condado Plaza Hotel.

How close is The Condado Plaza Hotel to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Condado Plaza Hotel offer free breakfast?

Free breakfast isn’t provided at The Condado Plaza Hotel, but full breakfast is offered for a fee of between USD 7 and 24 per person. It's available every day from 6 AM to 11:00 AM.

Is there a casino at The Condado Plaza Hotel?

No, there is no casino at this resort, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are nearby.

What time is check-in at The Condado Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs USD 60.00 (subject to availability).

Is there free parking at The Condado Plaza Hotel?

Free parking is not available at this resort. Self parking is available for USD 25.65 per night, and valet parking for USD 31.22 per night.

Does The Condado Plaza Hotel have a pool?

The Condado Plaza Hotel features 2 outdoor pools and a children's pool.

Does The Condado Plaza Hotel have a restaurant?

There are 2 onsite restaurants, offering options like a poolside location, pool views, and light fare.

Does The Condado Plaza Hotel have a spa?

There are no spa services available at this resort.

How close is The Condado Plaza Hotel to downtown San Juan?

The Condado Plaza Hotel is 2.3 mi away from San Juan.

The Condado Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 718 out of 1578 reviews
Rating 8 - Good. 334 out of 1578 reviews
Rating 6 - Okay. 277 out of 1578 reviews
Rating 4 - Poor. 117 out of 1578 reviews
Rating 2 - Terrible. 132 out of 1578 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Unfortunately, the water pressure in the bathroom sink in our room was horrible and took a long time for water to get warm or hot. Do not like refrigerator in bathroom. Rooms need to be upgraded. As for the staff, they were great. Restaurant closed for some reason.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Customer service was amazing!
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities
“Happy Anniversary “ spend a beautiful, peaceful, 4 days weekend just me and the wife, Enjoy all the amenities and food places around, also very safe and security in the hotel was very diligently. Thank you Condado Plaza and staff!
Stayed 3 nights in Jul 2025

6/10 Okay

ETHEL, FLORENCE

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were very unhappy with our room. The next morning we stopped at the front desk to let them know and was offered a different room which was okay except it did not have a chair to sit in; we were told we would get one but it never came. The hotel is getting ready for a massive renovation and some of the amenities were closed such as the restaurant. they have two elevators and one was broken upon our arrival and the next day both of the lobby elevators were broken. We were forced to use the elevator outside for the pool. I would like to see the hotel again once it's been renovated because it is a Grand hotel.
Looking at pool area from balcony
Stayed 3 nights in Jun 2025

10/10 Excellent

Arnaldo J

Traveled with partner
Liked: Cleanliness, amenities
The hotel staff and stay was very good. My only complaint is about the elevators. Most of the time it wasn't working.
Stayed 4 nights in May 2025

4/10 Poor

Mauricio

Stayed 8 nights in May 2025

6/10 Okay

Eboni

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very nice location. The staff was mostly very kind and serviceable. There was one pool bar waiter who said, "I don't get paid enough to serve when it is raining." On a couple of days, the elevator was not working properly. It would constantly skip the 9th floor. In order to get it to come up, I had to press both the up and down buttons. Other than those two issues, a great time was had. The housekeeping staff was exceptional. Kimberly at the pool bar is a rockstar.
Stayed 3 nights in May 2025

6/10 Okay

Courtney

Traveled with group
Liked: Staff & service, amenities
Friendly staff. Overall good location. Lights and fridge not working in room; issues with room entrance; elevator button lights not working.
Stayed 5 nights in May 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Aldo Flores

Stayed 4 nights in May 2025

6/10 Okay

Sifa

Traveled with family
Liked: Staff & service, amenities
I liked the pool area and the fact that it was food on the property, and they also had a microwave on the property for our convenience. What I didn’t like was the refrigerator and closet space in the bathroom and the balcony only had one chair and it was dirty and old
Stayed 3 nights in May 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es bien professional la gerente de la tarde y los de la mañana, son perfectos espectacular
Stayed 1 night in May 2025

6/10 Okay

Mayra, Flushing

Traveled with family
Disliked: Cleanliness, property conditions & facilities
they need people to clean the lobby and rooms. very careless. not enough staff to focus on important area. the elevator didn’t work only 1 elevator and especially on the weekend when it was busy. the building needs to be renovated it’s falling apart . i won’t stay there again until they renovate.
Stayed 4 nights in May 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2025

2/10 Terrible

Jose

Traveled with partner
Disliked: Amenities
I didn’t like anything about the hotel. I was switched from one room because another guest was able to get into my room. The room I was moved to the TV didn’t work. And there was no dial tone on the phone! It was the worst hotel I’ve ever had!!!!!
Stayed 4 nights in May 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a good time planing to return with the whole family!
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Everyone there was great. Very helpful if needed. Good location. You share a beach with a public but with hotel security on the hotels side. Nice pools with bar. Hottub also.
Stayed 4 nights in May 2025

8/10 Good

Jeremias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fun
Stayed 7 nights in Apr 2025

8/10 Good

Pamela A Newton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the private lagoon beach area and the pools. Staff was friendly however there was a roach that i had to kill by the coffee maker
Stayed 3 nights in May 2025

8/10 Good

Yadira A

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love love love love
Stayed 3 nights in May 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Love it !
Stayed 3 nights in May 2025

10/10 Excellent

Anthoni L, Portsmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with beach access, a pool with swim up bar, hot tub, salt water pool etc… well worth the money and in a great location! I would definitely come back.
Stayed 5 nights in May 2025

10/10 Excellent

Raymond

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, the staff was oodthe pools where great , they have there own little beach with a great veiw of the ocean a nice outside sitting area, it wasn't overly crowded which i really liked .
Stayed 3 nights in May 2025

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside and out , walkable to many options , food , things to do and beaches
Stayed 4 nights in May 2025