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"Hotel and staff were amazing!! " More

By a verified traveler on Sun 25 Jul 2021

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Hotel Description

4-star adults-only hotel near Casino del Mar at La Concha Resort

On bay

Within a 10-minute walk of this Condado hotel, you'll find Casino del Mar at La Concha Resort and Condado Beach. Puerto Rico Convention Center and Sheraton Casino are also within 2 miles (3 km).

Multiple dining options

This Art Deco hotel features 2 restaurants, a bar/lounge, and an outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, comfy beds

The 26 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include minibars, room service, and flat-screen TVs with satellite channels.

Design Suite Interior

Bed Count 1 King Bed Maximum Occupancy 2 Max
$262* Per night/room Feb 8 - Feb 9

Portrait Suite Interior

Bed Count 1 King Bed Maximum Occupancy 2 Max

Portfolio Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Infinity Suite Beyond Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Gallery Suite Terrace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Panorama Suite Beyond Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

OLV Hotel - Adults Only ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for OLV Hotel - Adults Only

Everyone (3) Couples (1) Family (3)
1 out of 5
Don't be fooled by the fancy pictures this hotel is made of filth. I called ahead of time to ensure my room is deep clean because of my husband allergies and they promised it would be cleaned. Guess what? The room looked like it haven't haven't been touched. Dust every where, pillow case and sheets dirty asf and hair all over the linen. I requested for my bed to changed with new linen Mrs. MARIA with attitude starting taking she sheets off boom, urine stains on the mattress pads, then she goes in another one with more stains and full of hair.. I promise yall I can not make this stuff up, I pointed out and she jerks her shoulders and say well its clean.. the manager was not sympathetic at all, claimed he didn't have another room to put us in, but promised to clean it up. When we returned the smelled better and the linen looked good. I thought my nightmare will end there, NOPE! Upon checking out I realized they charged my card 250 instead of placing the hold, their policy 5 to 7 business days and its been 2, almost 3 weeks since I left there. One way in and one way out, they act very creepy watching when you leave, and come. Be extremely careful with the door because it will cause injuries, most of the time they have someone at the door to open and close it but when they don't people at the front desk yells loudly the DOOR the DOOR! My cousin walked into a room that was already occupied by another guest. We was never told we needed reservations but when we did make the reservat

Posted by on Aug 18, 2021

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5 out of 5
Hotel and staff were amazing!!

Posted by on Jul 25, 2021

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5 out of 5
Th

Posted by on May 5, 2021

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5 out of 5
I loved everything about this places. Except the water in the shower wouldn’t get hot.

Posted by , from Houston on Jan 22, 2021

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5 out of 5
The rooftop , the view , restaurant and pools.....

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 10, 2019 by Loisse

Aw! yes, thank you for your great feedback.

2 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 25, 2019 by Loisse Herger

Hello! We are terribly concern about your experience. Please contact us to learn and improve our services, Thank you.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly OLV Hotel - Adults Only. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star San Juan hotel.

  • 1 building
  • 26 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2018
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

OLV Hotel - Adults Only offers 26 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Onsite venue #2 - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • OLV Hotel San Juan
  • OLV San Juan
  • OLV Hotel - Adults Only Hotel
  • OLV Hotel - Adults Only San Juan
  • OLV Hotel - Adults Only Hotel San Juan

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.