"Customer service was amazing. Room was clean. Casa vez que pedíamos servicios en especial por que mi bebé estaba con nosotros siempre había alguien pa ... " More
Within a 15-minute walk of this Santurce hotel, you'll find Pan American Pier and Puerto Rico Convention Center. Escambron Beach is 1.4 mi (2.2 km) away.
Multiple dining options
This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free buffet breakfast and a free beach shuttle.
Aug 21, 2022 by Melz
Thanks for staying with us. We appreciate your feedback!
Mar 28, 2021 by Manager
Dear Guest Thank you for your wonderful feedback. Estamos sumamente orgulloso de nuestro equipo. Buen dia
Oct 21, 2020 by Liz
Thank you, for choosing Hyatt House. We hope to see you soon.
Nov 3, 2020 by Liz
Thank you, for your review. We look forward to Welcoming you back.
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House San Juan. Parking is available for a fee. This 3.5-star San Juan hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Self parking (surcharge)
Hyatt House San Juan offers 126 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.
H Bar - This bar serves light fare only. Happy hour is offered.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.
Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR/antigen test for COVID-19 (issued within 72 hours before arrival) or proof of COVID-19 recovery within 2 months before check-in (dated at least 3 days before arrival) to access the property's public areas, including the restaurant, bar, pool, and spa facilities.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.