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Hotel Description

3.5-star aparthotel near Puerto Rico Convention Center

Near the airport

Within a 15-minute walk of this Isla Grande aparthotel, you'll find Puerto Rico Convention Center and Pan American Pier. Centro Europa and Port of San Juan are also within 3 miles (5 km).

Free breakfast

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free on-the-go breakfast each morning.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 126 apartments offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room Sep 23 - Sep 24

Suite, 1 Bedroom, Bay View (San Juan)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Guestroom King View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Bay View (San Juan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Property Features

Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House San Juan. Parking is available for a fee. This 3.5-star San Juan aparthotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt House San Juan offers 126 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:00 AM. The aparthotel hosts a free manager's reception daily.

H Bar - This bar serves light fare only. Happy hour is offered.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR/antigen test for COVID-19 (issued within 72 hours before arrival) or proof of COVID-19 recovery within 2 months before check-in (dated at least 3 days before arrival) to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 100
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Additional taxes apply to daily parking rates at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in.

  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 2
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 3
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18.314 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per night
  • Pet fee: USD 75 per pet, per stay plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Hotel San Juan
  • Hyatt House San Juan
  • Hyatt House San Juan Aparthotel
  • Hyatt House Aparthotel
  • Hyatt House San Juan San Juan
  • Hyatt House San Juan Aparthotel
  • Hyatt House San Juan Aparthotel San Juan
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.