Traditional Room, 1 King Bed, No View
Bed Count 1 King Bed Maximum Occupancy 2 Max
$199 per night
ADVERTISING SPONSORED LISTING
Sheraton Old San Juan Hotel
100 Brumbaugh Street,
San Juan,
1-855-201-7819
Points Of Interest
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Hotel Description
Heart of San Juan
With a stay at this San Juan Antiguo hotel, you'll be steps from Pier 3 and Port of San Juan. Teatro Tapia and Pier 4 are also within half a mile (1 km).
Business services
This hotel features an outdoor pool, a 24-hour health club, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. You'll appreciate the spa tub, bar/lounge, and concierge services.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 240 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include room service, coffee/tea makers, and down comforters.
Sheraton Old San Juan Hotel ratings based on 125 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.0 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.0 out of 5.0
Guest reviews for Sheraton Old San Juan Hotel
EXCELLENT !!
VERY BEAUTIFUL EXELLENT STAFF WILL RECOMMEND AND WILL BE MY ONE AND ONLY PREFEERENECE ON MY NEXT VIST !!!
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Family of 19 for a funeral.
Everything was great, the pool was clean, the guys in the morning at the wave were beyond kind and very helpful. The five days we were there we had no t.v working in all five rooms, due to the prior days of the island not having power.
Overall we enjoyed the hotel.
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Nice area, close to restaurants, clubs, shops.
Pros:
locations, cleanliness, hotel staff
Cons:
softer beds and the ability to cut the air down to a comfortably temp.
Location:
shops, restaurants, clubs, pharmacy right below the hotel (Walgreens)
Hotel was nice, very clean, well maintained. Staff was friendly and accommodating. I my only concern was the temp in the room, you could not cut the air down, you had to turn it off to warm it up a bit then cut it back on. and the bed was a little hard, but that's just me.
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Right at old s8an Juan
The stay was good, my only complaint would be the pool it's like a kiddy pool and we were right next to the exercise room and someone kept on lifting weights around 4:30 or 5 in the morning it was really loud. But the location was really convenient to get around
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no refrigerator/microwave in room. water pressure was very poor. ( shower)
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Overall decent stay.
Pros:
The room was nice.
Check in staff were anything but friendly. The concierge were wonderful. Food was very good, but breakfast was extremely expensive for the food you received. Wait staff was very very slow as well. Room was great. Nice place to stay but across the pier from Royal Caribbean, FYI, travelers.
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Great accommodations.
Pros:
It was well ordered and with a friendly and helpful staff.
Cons:
The items on the hotel menu were a hit or miss kind of experience. Example: they have a good grilled chicken salad, but the spring rolls were frozen.
Location:
The hotel is within walking distance of many great restaurants and sights in Old San Juan.
We found it to be a comfortable and pleasant stay.
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Wow!!
Just stay 4 days in this hotel and I had NEVER seen or tasted a more delicious breakfast ( a little pricis) I mention that it was my 35th anniversary and I wanted to be special so they immediately upgraded me to a nice suite. The staff were excellent, helpful and understanding. Hotel was very clean and NO NOISE at night and location at OLD SAN JUAN
Very convenient....a truly unique and positive experience....only negative bracket were a little noisy.
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Nice
It's excellent place, I love it. I recommended, people responsable, clean place, clean
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Disappointed
Pros:
The pool was nice.
Cons:
See above.
Location:
Down town San Juan, what else could I say? San Juan, great and everything in walking distance.
Upon check in we were not put in the room that was represented on the Sheraton web site as the one that we rented. Their site says Deluxe Bay King Rooms have floor to ceiling windows with a bay view. Ours had a 4.5x3.5 window overlooking the roof of the building next door, there was a restricted bay view. When asked about the problem, the staff said first of all that the hotel was over booked because of the festival that week and that also the only rooms with floor to ceiling windows were suites. They promised to move us to another room the next day after the festival was over, that did not happen. To bad! This was our 40th anniversary, it would have been nice to have gotten what we rented as it is represented on their site. I am at home now and checked Sheratons' site it reads the same.I think that they owe us a refund and an apology.
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About the Sheraton Old San Juan Hotel
Location 100 Brumbaugh Street, San Juan, 00901Property Features
Sheraton Old San Juan Hotel offers its guests an outdoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8073 square feet (750 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Old San Juan Hotel. Parking is available for a fee. This 4-star San Juan hotel is smoke free.
- 240 guestrooms or units
- 9 levels
- 10 conference rooms
- 8073 sq ft of conference space
- 750 sq m of conference space
- Dining venue
- Bar or lounge
- Childcare (surcharge)
- Conference center
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Terrace
- Beauty salon
- Computer for guest use
- Newspapers in lobby (free)
- Television in lobby
- ATM
- Bellhop
- Elevator
- No smoking on site
Family Friendly Amenities
- Family Property
- Outdoor pool
- Free WiFi
- Babysitting or childcare (surcharge)
- Refrigerator (on request)
- Microwave (on request)
- Free cribs/infant beds
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Parking
Valet parking (surcharge) , Offsite parking discounted rates available
Transport
- Airport: San Juan (SJU-Luis Munoz Marin Intl.) (13.6 km / 8.4 mi)
- Parking: Valet parking available for a surcharge
Room Amenities
Sheraton Old San Juan Hotel offers 240 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.
- Pillowtop beds
- In-room dining (limited hours)
- HD television
- Satellite channels
- Premium channels
- Movies for purchase
- Refrigerator available
- Microwave available
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Down blanket
- Shower and tub combination
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Massage in room (surcharge)
- Hair dryer
- Laptop safe
- Designer toiletries
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Palio - This restaurant specializes in local cuisine and serves breakfast and brunch. Happy hour is offered. Open select days.
Room service (during limited hours) is available.
Nearby Activities
Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and 24-hour fitness center for staying in shape.
The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.
The recreational activities listed below are available at or near the hotel; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Check-out
- Check-out by 11 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 25.0 per night.
- Free cribs (infant beds)!
Pets
- Pets are welcome and stay free
- Only dogs are allowed
- Maximum 1 per room (weight limit: 40 lb)
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Noise-free rooms not guaranteed
- Service animals exempt from fees/restrictions
- Pets allowed (no fees)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 20 for adults and USD 16 for children (approximately)
- Valet parking fee: USD 25.65 per night (in/out privileges)
- Early check-in fee: USD 75 (subject to availability)
- Late check-out fee: USD 75 (subject to availability)
- Refrigerator fee: USD 10 per night
- In-room microwave fee: USD 10 per night
- Rollaway bed fee: USD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Old San Juan Casino
- Old Sheraton
- Old Sheraton Hotel
- Sheraton Old
- Sheraton Old Hotel & Casino
- Sheraton Old San Juan
- Sheraton Old San Juan Casino
- Sheraton Old San Juan Hotel & Casino
- Sheraton San Juan Casino
- Old San Juan Sheraton
- San Juan Sheraton
- Sheraton Old San Juan Hotel And Casino
- Sheraton Old San Juan Hotel San Juan
- Sheraton San Juan
- Sheraton Old San Juan Hotel
- Sheraton Old Hotel
You should know
- Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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- Hyatt Place San Juan/City Center
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- Sheraton Old San Juan Hotel
- El San Geronimo Hotel
- San Juan Marriott Resort and Stellaris Casino
- Sheraton Puerto Rico Hotel & Casino
- AC Hotel by Marriott San Juan Condado
- El San Juan Hotel, Curio Collection by Hilton
- The Wave Hotel at Condado
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- Hotel Villa del Sol
- San Juan Water and Beach Club
