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"Hotel was ok. I would not stay there again. Ice machines on all floors where broken. Restaurant was closed. Bed was hard as a rock. not enough towels
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Within a 15-minute walk of this Puerta de Tierra hotel, you'll find Condado Beach and Escambron Beach. Puerto Rico Convention Center and Pan American Pier are also within 2 miles (3 km).
Business services
A 24-hour fitness center is featured at this hotel, along with free WiFi in public areas and a terrace. Traveling on business? Take advantage of the 2 onsite conference rooms.
Free WiFi, balconies
In addition to LCD TVs with cable channels, the 95 guestrooms offer free WiFi and balconies. Coffee/tea makers, free local calls, and hair dryers are also available.
Costa Bahia Hotel Paseo Caribe ratings based on 11 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Costa Bahia Hotel Paseo Caribe
Everyone (2)Couples (4)Family (7)
4 out of 5
Hotel was ok. I would not stay there again. Ice machines on all floors where broken. Restaurant was closed. Bed was hard as a rock. not enough towels in the room. No parking available.
Posted by a verified traveler on Jun 4, 2021
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3 out of 5
I like the area but dislike the check in process it was horrible the hotel didn’t have pool or beach access.
Posted by a verified traveler on May 24, 2021
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4 out of 5
Posted by a verified traveler on Apr 16, 2021
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5 out of 5
Great location. Beautiful view of the Condado Lagoon. Very spacious rooms
Posted by a verified traveler on Mar 9, 2021
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1 out of 5
This place is only good for the views other than that is a terrible room. Ice machines not working. The beds are uncomfortable.
Posted by a verified traveler on Mar 8, 2021
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5 out of 5
Cleanest place and the view was extraordinary. I would stay again
Posted by a verified traveler on Feb 9, 2021
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5 out of 5
Posted by a verified traveler on Jan 2, 2021
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5 out of 5
Services are amazing
Friendly staff and very clean property
We recommend 100%
Posted by a verified traveler on Mar 12, 2020
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Comment from Hotel Management
Mar 12, 2020
by cs
Thank you for your 5-star review – looking forward to seeing you again on your next trip to San Juan.
3 out of 5
The room smelled so musty when we checked in you couldn’t breathe. Had to open the balcony and air out. TV never worked. The floors were damp and one guest slipped and fell. Location is great but otherwise disappointed.
Posted by a verified traveler on Feb 29, 2020
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Comment from Hotel Management
Mar 2, 2020
by cs
Hi, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence.
1 out of 5
This was a terrible stay for me and my family. I would recommend that no one stay here. This hotel offers NOTHING. It was a terrible waste of money. The lagoon is nice, but you have to walk a half of a mile to get there. There is NO parking, you must use other hotels parking. The place was extremely hard to find. The attendants on the first floor were never there, but if you were out front for more than five minutes they would gladly tell you that you can't park there. The hotel sheets were over bleached, and when I say over - it will give you a headache to sleep on them. Guest services was terrible. The elevators were out completely and we had to walk down 9 flights of stairs in their dirty emergency exit. My hand was blackened by the railing. The phones didn't work in the hotel. They didn't even give free coffee, oh btw the coffee was HORRIBLE. The closest eateries in walking distance, because we couldn't freely leave and not keep having to pay $25 for parking plus tip, the food was poor quality. Pizza was terrible and the breakfast sandwiches were over-priced (not really the hotels fault, but you can't eat in the hotel unless you want snacks that are over-priced). Overall it was a terrible experience. I'm glad they refunded my money for last couple of days. They gave me a hard time about checking out early one day so I ended up staying at my grandmother's house because the hotel was simply unacceptable and we came back early to check out early and got the refund.
Posted by Miguel, from New Jersey on Feb 22, 2020
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Comment from Hotel Management
Feb 24, 2020
by cs
Miguel:
Please accept our sincerest apologies for the inconveniences experienced and rest assured that we will share your feedback with our Head Team as it help us to identify areas of opportunity to improve our guest experience and better serve you in the future.
Costa Bahia Hotel Paseo Caribe offers its guests a 24-hour fitness center, a terrace, and an elevator. There are 2 meeting rooms available. Public spaces have free WiFi. This 3.5-star San Juan hotel is smoke free.
1 building
95 guestrooms or units
10 levels
Conference center
Front desk (limited hours)
Terrace
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Luis Munoz Marin Intl. Airport (SJU) (12.5 km / 7.8 mi)
Room Amenities
Costa Bahia Hotel Paseo Caribe offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Private balcony
LCD television
Cable channels
Coffee maker
Shower
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Connecting rooms available
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Marina nearby
Segway rental/tour nearby
Casino nearby
Health or beauty spa nearby
Scooter/moped rentals nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible registration desk
Accessible bathroom
Roll-in shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
The front desk is open daily from 8:00 AM - 11:30 PM. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 11:30 PM. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Credit card pre-authorization
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 150.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Costa Bahia Paseo Caribe Juan
Costa Bahia Hotel Paseo Caribe Hotel
Costa Bahia Hotel Paseo Caribe San Juan
Costa Bahia Hotel Paseo Caribe Hotel San Juan
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Costa Bahia Hotel Paseo Caribe is 1.3 mi away from San Juan Antiguo.
Costa Bahia Hotel Paseo Caribe does not have a restaurant on site. Nearby dining options include Fogo de Chao (4-min walk), Pizza e Birra (11-min walk), and Melanzana (11-min walk).
Free parking is not available at this hotel.
Costa Bahia Hotel Paseo Caribe is 7.8 mi (14-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.
Costa Bahia Hotel Paseo Caribe does not have a pool.
This hotel is a short 11-minute walk from Condado Beach and 9-minute walk from Escambron Beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Costa Bahia Hotel Paseo Caribe does not offer free breakfast.
Check-in is from 4:00 PM - midnight. Early check-in costs USD 30 (subject to availability).
Airport shuttle services are not available at Costa Bahia Hotel Paseo Caribe.
No, there is no casino at this hotel, but Sheraton Casino (17-min walk) and Casino del Mar at La Concha Resort (6-min drive) are nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
