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Hotel Description

4.5-star beachfront resort near Pan American Pier

On the beach

Within a 10-minute walk of this Puerta de Tierra resort, you'll find Fort San Jeronimo and Third Millennium Park. Luis Muñoz Rivera Park and Escambron Beach are also within half a mile (1 km).

Luxury amenities

This smoke-free resort features a private beach, a full-service spa, and 10 restaurants. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 652 guestrooms also offer free WiFi and MP3 docks. Other amenities include free wired Internet, refrigerators, and LCD TVs with cable channels.

Room, 1 King Bed (Beach Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$270* Per night/room Aug 4 - Aug 5

Room, 1 King Bed, Accessible, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View (Beach Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Ocean View (Beach Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Wave Wing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Caribe Hilton ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Caribe Hilton

Everyone (27) Couples (4) Family (6)
5 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by The Caribe Hilton Team

Thank you for you feedback

4 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 20, 2019 by The Caribe Hiltron Team

Thank you for your feedback

5 out of 5
The staff are very helpful. The stay was fun.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 30, 2019 by Monique

Thank you for the opportunity of creating unforgettable experiences

4 out of 5
Staff was friendly and helpful. View from room was awesome. A few signs of hurricane maria still remain (fishing pier is still closed). Onsite food options could have been better, but concierge was able to recommend some excellent restaurants outside the hotel.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 25, 2019 by Monique

Thank you so much for your feed back, we are very happy you enjoyed your room. Looking forward to see you soon again.

5 out of 5
Dreamlike!! the entire experience fitting of an exotic experience! the grand lobby with the ocean breeze, the background music filtering through your body to let you know you are there, on the beach, in Puerto Rico! the staff couldn't have been friendlier nor more accommodating, really, truly, a wonderful experience!. will highly recommend this resort to anyone looking for that tropical paradise! outstanding! AA+

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 20, 2019 by Monique

Thank you, we are pleased you had a pleasant stay. Hope to see you again soon.

5 out of 5
we loved our stay, our first time in San Juan Puerto Rico fro our honey moon, the staff where great, the house keeping was on point. we loved it !

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 13, 2019 by Monique

Thank you so much for your feed, we are very happy you enjoyed your stay. Hope to see you again soon. Congratulations

5 out of 5
Staff was friendly, accommodating. Most spoke great English

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Caribe Hilton Team

Thank you for your feedback

5 out of 5
everything was wonderful about the hotel. The only item we could complain about was the cost of the food and drinks.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 2, 2019 by Monique

Thank you for the opportunity of creating unforgettable experiences. Thank you for your feed back about our food and beverages

5 out of 5
Loved the property and would do it again! I enjoyed that the beach was for people staying at the hotel only.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 23, 2019 by Caribe Hilton Team

We`re thankful for the opportunity to create a wonderful experience, we hope to see you again soon.

5 out of 5
Everyone was so nice and accommodating even when changes had to be made due to travel issues.

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Charilyz Abrams

We are pleased we were able to help and assist you with your stay. Thank you for sharing your feedback with us. Hope to see you soon back again. Sincerely, Charilyz Abrams F.O. Manager

Renovations + Closures

This property is closed from July 15 2020 to July 21 2020 (dates subject to change).

Property Features

Step outside to unwind on the sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a spa tub. Parking is available for a fee. This 4.5-star San Juan resort is smoke free.

  • 652 guestrooms or units
  • 20 levels
  • 3 buildings
  • 10 dining venues
  • 2 bars or lounges
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 1949
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Luis Munoz Marin Intl. Airport (SJU) (12.5 km / 7.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:30 AM.

Caribar - This beachfront cocktail bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Mojito's - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

The Ice Cream Bar - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Cave exploring/spelunking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving on site
  • Kayaking nearby
  • Sailing nearby

Spa Services

Zen Spa Oceano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 15
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 43.60 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Nearby fitness center access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 29.00 for adults and USD 15 for children (approximately)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caribe Hilton
  • Caribe Hilton San Juan Hotel
  • Caribe Hilton Hotel San Juan
  • Caribe Hilton San Juan
  • Caribe San Juan Hilton
  • Hilton Caribe San Juan
  • Hilton San Juan
  • San Juan Caribe
  • San Juan Caribe Hilton
  • San Juan Hilton Caribe
  • Caribe Hilton San Juan Hotel San Juan
  • Hilton Hotel Caribe
  • Hilton Hotel San Juan
  • San Juan Caribe Hilton Hotel
  • Caribe Hilton Hotel
  • Caribe Hilton San Juan Resort
  • Caribe Hilton Resort San Juan
  • Caribe Hilton Resort
  • Caribe Hilton San Juan
  • Resort Caribe Hilton San Juan
  • San Juan Caribe Hilton Resort
  • Resort Caribe Hilton
  • Hilton San Juan
  • Hilton Hotel Caribe
  • Caribe Hilton Resort
  • Hilton Hotel San Juan
  • Caribe Hilton San Juan
  • San Juan Caribe Hilton Hotel
  • Caribe Hilton Resort San Juan
  • Caribe Hilton San Juan Hotel San Juan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.