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Ciqala Suites Hotel

4.0 star property
4-star hotel near Pan American Pier

Choose dates to view prices

Photo gallery for Ciqala Suites Hotel

Terrace/patio
Terrace/patio
Suite, 1 Bedroom | Living area | LCD TV
Front of property
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Pool

Explore the area

View in a map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Sheraton Casino
    ‪9 min walk‬
  • Place, Puerto Rico Convention Center
    ‪11 min walk‬
  • Place, Distrito T-Mobile
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(14 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

8.2 out of 10
Very good
(10 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

San Juan

Santurce stay.Within a 15-minute walk of this Santurce hotel, you'll find Pan American Pier and Sheraton Casino. Condado Beach and Casino del Mar at La Concha Resort are also within 2 miles (3 km).

What's nearby

  • Sheraton Casino - 9 min walk - 0.5 miles
  • Puerto Rico Convention Center - 11 min walk - 0.6 miles
  • Distrito T-Mobile - 12 min walk - 0.7 miles
  • Pan American Pier - 17 min walk - 0.9 miles
  • Condado Beach - 20 min walk - 1.1 miles

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • Éter Rooftop & Lounge
  • ‪Los Pinos Cafe - ‬7 min walk
  • ‪Pizza e Birra - ‬8 min walk
  • ‪Casita Miramar - ‬6 min walk
  • ‪La Isla - ‬4 min walk

About this property

Ciqala Suites Hotel

4-star hotel near Pan American Pier
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Ciqala Suites Hotel. Free self parking is available.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 8 levels
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Air conditioning
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

How close is Ciqala Suites Hotel to the airport?

Ciqala Suites Hotel is 6.3 mi (21-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Ciqala Suites Hotel?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on Dec 9, 2025 start from $170.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ciqala Suites Hotel have an airport shuttle?

Airport shuttle services are not available at Ciqala Suites Hotel.

How close is Ciqala Suites Hotel to the beach?

This hotel is 1.3 mi (2-min drive) from Condado Beach and 2.1 mi (5-min drive) from Escambron Beach. Don't forget your sunscreen!

Does Ciqala Suites Hotel offer free breakfast?

Ciqala Suites Hotel offers free cooked-to-order breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Ciqala Suites Hotel?

No, there is no casino at this hotel, but Casino Metro (9-min walk) and Sheraton Casino (9-min walk) are nearby.

What time is check-in at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Ciqala Suites Hotel?

This hotel offers free self parking.

Does Ciqala Suites Hotel have a pool?

Ciqala Suites Hotel features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Ciqala Suites Hotel have a restaurant?

Ciqala Suites Hotel is home to Our SP Floor Lounge, which features Caribbean cuisine, ocean views, and a poolside location.

Does Ciqala Suites Hotel have a spa?

There are no spa services available at this hotel.

How close is Ciqala Suites Hotel to downtown San Juan?

Ciqala Suites Hotel is 2.3 mi away from San Juan.

Ciqala Suites Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 483 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 117 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kj

Stayed 1 night in Sep 2025

10/10 Excellent

Maritza

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Petra, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon I booked the hotel I received a welcome message from them. I was able to checking online with not problem. There is a 24/7 front desk service. I received my complimentary breakfast which I was very pleased. The breakfast service was excellent and the food was delicious. The free parking is a plus. I feel save walking around, during the day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Duane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the roof was very good
Stayed 1 night in Aug 2025

10/10 Excellent

YESSENIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel the manager and Angie front desk service are amazing, thank you for making our stay unforgettable. Can't wait to come again and stay at this hotel they are near by to restaurants, 12 mins from the mall La Plaza that carries everything and 15 mins from old San Juan. You would love to stay here!
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went on a girls trip, just me and my best friend and was safe. front staff were really nice & welcoming. room was very spacious, had really cool A/C, big clean bathroom, and even left us drinks and snacks in our fridge. We had a little small kitchen as well. Breakfast was free as well, 6/10 taste wise. Cleaning lady very nice
Stayed 6 nights in Aug 2025

10/10 Excellent

Adeliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

leila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent I would give the staff 1000/10 if I could!!
Stayed 4 nights in Aug 2025

8/10 Good

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a last minute trip. The stay was great, breakfast was brought to the room daily. The food was good. The pool area is small and around the restaurant area, good for wading only. Overall it was a great experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Tavia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 3 bedroom suite. It was spacious, rooms was nice, views was good, full kitchen. The option for breakfast came in handy just need to have 2 or 3 more options for sure! Staff A1!!! They were great w/ anything I asked. Yes there is a popular rooftop here, people come that isn’t staying at hotel. It does take a long time to get your food, so definitely come with the vibes to not let that get to you. They do be on the more dressy side when they come up there. We never was though. The prices are on the high side too. My only complaint is do not order room service online. The restaurant doesn’t actually get the orders on their side. It was a mess but I did end up getting my food 2 1/2 hours later.
Stayed 4 nights in Jul 2025

8/10 Good

Sasha Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Chimaobi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$103 hidden services fee upon arrival
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley, Killeen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to everything we wanted to do, had complimentary breakfast delivered every morning and parking was easily accessible.
Stayed 3 nights in Jul 2025

10/10 Excellent

Megan

Stayed 2 nights in Jul 2025

10/10 Excellent

Anastasia

Stayed 5 nights in Jul 2025

10/10 Excellent

Sheila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with great amenities. Room was super spacious with a kitchenette and spa bathtub that my enjoyed a lot. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with in walking Distance of some restaurants and stores. Hotel was clean and had a nice infinity pool
Stayed 5 nights in Jul 2025

10/10 Excellent

Angel

Stayed 4 nights in Jul 2025

10/10 Excellent

GLADYS MARGARITA, CORDOVA

Stayed 6 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I just spend on night here but everything from check in to the complimentary breakfast has bean excellent. I would stay here again and gladly recommend for anyone to stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa Jesus Mora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and welcoming place, close to all atractions and point of interest. We were upgraded to VIP, exelent beautiful place, exelent view, all accomotations and comfort included.
Stayed 3 nights in Jun 2025