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Abitta Condado

3.0 star property
Family-friendly 3-star hotel near Plaza las Americas

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Photo gallery for Abitta Condado

Panoramic Room, Multiple Beds, Balcony, Lagoon View | Terrace/patio
Property video
Gym
Outdoor pool, sun loungers
Standard Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
4 Calle Clemenceau, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Place, Condado Beach
    ‪14 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

Standard Room, 1 King Bed, Roll-in Shower, Ground Floor | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, Multiple Beds, Balcony, Lagoon View

Panoramic Room, Multiple Beds, Balcony, Lagoon View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Panoramic Room, Multiple Beds, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

Standard Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lagoon View

1 bedroom, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Oceanside stay.Your stay at this Condado hotel places you within 3 miles (5 km) of Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum. Also, Castillo de San Cristobal is within 3 miles (5 km) and Plaza las Americas is within 6 miles (10 km).

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk - 0.3 miles
  • Condado Beach - 14 min walk - 0.8 miles
  • Puerto Rico Convention Center - 4 min drive - 1.7 miles
  • Pan American Pier - 4 min drive - 1.4 miles
  • Jose Miguel Agrelot Coliseum - 5 min drive - 2.9 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪El Refrán - ‬4 min walk
  • ‪Kāne - ‬1 min walk
  • ‪Waffler Avenue - ‬4 min walk
  • ‪Stk - ‬3 min walk
  • ‪La Vergüenza Condado - ‬2 min walk

About this property

Abitta Condado

Family-friendly 3-star hotel near Plaza las Americas
Abitta Condado offers its guests a children's pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Abitta Condado. For a fee, parking is available.

This 3-star San Juan hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Abitta Condado offers 99 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Roll-in shower (60 inches wide)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 43.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Canario Lagoon
El Canario Lagoon Hotel
El Canario Lagoon Hotel San Juan
El Canario Lagoon San Juan
El Canario By The Lagoon Hotel San Juan
El Canario By The Lagoon Hotel
El Canario By The Lagoon San Juan
El Canario By The Lagoon Hotel San Juan

Frequently asked questions

How close is Abitta Condado to the airport?

Abitta Condado is 5.9 mi (27-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

Does Abitta Condado have an airport shuttle?

Airport shuttle services are not available at Abitta Condado.

How close is Abitta Condado to the beach?

This hotel is a short 12-minute walk from Condado Beach and 3-minute walk from Atlantic Beach. Don't forget your sunscreen!

Does Abitta Condado offer free breakfast?

Abitta Condado does not offer free breakfast.

Is there a casino at Abitta Condado?

No, there is no casino at this hotel, but Casino del Mar at La Concha Resort (6-min walk) and Sheraton Casino (5-min drive) are nearby.

What time is check-in at Abitta Condado?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Abitta Condado?

Free parking is not available at this hotel. Valet parking is available for USD 33.45 per night.

Does Abitta Condado have a pool?

Abitta Condado features an outdoor pool and a children's pool.

Does Abitta Condado have a spa?

There are no spa services available at this hotel.

How close is Abitta Condado to downtown San Juan?

Abitta Condado is 2.8 mi away from San Juan.

Abitta Condado Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 479 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 97 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed! Gorgeous pool and hot tub!
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Cute but terrible service

This was not a good way to start our vacation in Puerto Rico. This hotel is understaffed and the staff who are there are not sufficiently trained. We arrived at 1:30am and it took ages to check in even though it was just us. We were assigned a room and walked in on a family sleeping! It took them awhile to find a new room, which separated our (mostly grown) kids from us in a separate building. Rather than treat the situation with concern and urgency, the front desk staff were laughing and telling the story to other staff! We had breakfast in the restaurant in the morning, and it took a full hour to get bowls of yogurt and oats. The server did warn us that the kitchen was slow bc she had only one cook but we couldn’t even get water or coffee. Clearly this hotel has been redesigned and it’s adorable but the staffing is not up to standards.
Stayed 1 night in Aug 2025

10/10 Excellent

Dustin

Stayed 1 night in Jul 2025

4/10 Poor

HERIBERTO, Philadelphia

Disliked: Amenities, property conditions & facilities
The property looks so good on pictures but in person is way different ( catfish )
Stayed 5 nights in Aug 2025

10/10 Excellent

Allana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good hotel with excellent staff — friendly, professional, and always willing to help. The property is clean, comfortable, and well-maintained, making for a pleasant stay. Excellent location. The only downside was the valet parking, which is handled by a subcontracted service. They were often unavailable when needed, requiring us to call and wait for service. Overall, I highly recommend the hotel itself, but the valet experience could use improvement.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

4/10 Poor

Joi

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in process was as smooth as it could be, but the hotel itself didn’t quite live up to the photos online. The walkways were cracked, sink drains were rusted, and the mattress was hard as a brick. There was a shared door between rooms, and we could hear everything from next door. We definitely budgeted on this hotel and got what we paid for. The daily $25 dining voucher was a nice perk. The dinner staff was excellent, the server was fantastic, and the food was delicious. Unfortunately, the breakfast/brunch crew wasn’t the same. We waited over an hour for food, and orders were still wrong. The staff overall was kind and welcoming, but if you’re looking for a quality hotel experience, I wouldn’t recommend staying here. Thankfully, my partner made our 3-day stay feel more comfortable despite the hiccups.
Stayed 3 nights in Aug 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2025

6/10 Okay

Arnis

Traveled with family and small children
Disliked: Property conditions & facilities
The pictures on the web are a little deceptive, but not too much.
Stayed 2 nights in Aug 2025

6/10 Okay

Jefrey

Stayed 2 nights in Aug 2025

10/10 Excellent

MARQUEISHA

Stayed 3 nights in Jul 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place.

my stay was amazing staff was so helpful and accommodating. Hotel was spotless and very nicely dec orated. Really felt like home.
Stayed 3 nights in Jul 2025

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nikayla

Traveled with group
Liked: Staff & service
Hotel staff was very nice and accommodating. On night 3 of our stay our ac and electric stopped working in the middle of the night and they very quickly verified the issue and switched our rooms. The balcony in the first room was decent but the second room faced a dirty alleyway and old building. The booking also came with a $25 voucher to the restaurant/bar 4 out of 5 nights of our stay which was amazing! The hotel was also a quick walk to tons of restaurants and bars. The uber was also very short to the airport and old San Juan. The pool and jacuzzi was not the cleanest and after a few minutes we preferred to exit. Jeff at the bar was very pleasant!
Stayed 4 nights in Jul 2025

8/10 Good

Ileana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort and the staff excellent service
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y staff amable
Stayed 1 night in Aug 2025

8/10 Good

Ireisa

Liked: Cleanliness, staff & service, property conditions & facilities
They are in remodeling and rebranding stage when I stayed and it eas not so great. Excellent personnel.
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly & accommodating.
Stayed 5 nights in Jul 2025

10/10 Excellent

Paolo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service!
Stayed 1 night in Jul 2025

4/10 Poor

Lynnette

Liked: Cleanliness, staff & service
The staff at the hotel were very nice and welcoming, which I really appreciated. However, my stay was affected by one major issue—I saw a roach in the room. That was disappointing and made me question the cleanliness and upkeep of the property. I hope this is something they address because the customer service was otherwise great.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, located close enough to the busy Ashford Ave but far enough to feel secluded. I would definitely choose this hotel again on my next visit!
Stayed 1 night in Jul 2025

10/10 Excellent

cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every place
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Evelys

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025