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4.4 out of 5

"Me and my girls stayed at La Concha resort for a week and we had a ball! The staff seemed friendly and we both English and Spanish speaking. The lobby ... " More

By a verified traveler on Sun 19 Aug 2018

Hotel Description

4-star beachfront resort near Condado Beach

Beachfront retreat

With a stay at this well-placed resort, you'll be half a mile (1 km) from Condado Beach and within 2 miles (3 km) of Puerto Rico Convention Center. Escambron Beach and Pan American Pier are also within 2 miles (3 km).

Casino, 24-hour fitness

A casino, 7 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

Free Internet, iPod docks

Boasting comforts like premium bedding and down comforters, the 483 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. IPod docks, DVD players, and minibars are also available.

Room, Resort View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$309 per night

Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

La Concha Renaissance San Juan Resort ratings based on 90 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Concha Renaissance San Juan Resort

Everyone (38) Couples (1) Family (2)
3 out of 5

Posted by on May 14, 2019

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Comment from Hotel Management

May 18, 2019 by Karla Mora

If you can give me more information in regards of your stay.

5 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 7, 2019 by D

We are glad you enjoyed your say with us, please come back soon.

4 out of 5
The overall atmosphere was very tropical, clean. The staff was very nice

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 20, 2019 by DPadilla

Thank you for choosing La Concha Resort for your stay in San Juan, we are happy you enjoyed your stay. Please come back soon.

5 out of 5
The staff is wonderful and the resort is beautiful. It has a nightlife and quiet areas. I enjoyed my stay!

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 11, 2019 by DPadilla

We are happy you enjoyed your stay, please come back soon.

5 out of 5
Very nice hotel close to the beach and the Old San Juan

Posted by , from Hatillo, PR on Jan 22, 2019

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Comment from Hotel Management

Jan 25, 2019 by DPadilla

Thank you for staying with us, please come back soon.

3 out of 5
The location, views, and hotel grounds are absolutely unbeatable. The room itself was nothing spectacular but clean and comfortable. The bellhop service lost or gave away one of our bags by mistake when we had them hold them for us after we checked out and wanted to eat breakfast nearby. They were verysorry and attempted to resolve the issue but unfortunately were not able to relocate our items. They let us pick some things from the gift shop and gave us a small amount of money.

Posted by , from greenwood, indiana USA on Dec 2, 2018

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Comment from Hotel Management

Dec 8, 2018 by DPadilla

Please accept my apologies for the inconveniences with your lost bag. We are happy you enjoyed our location and amenities, hope you give us another chance to be of service.

5 out of 5
The LaConcha Resort was great. The staff was very helpful and accommodating. We arrived and was greeted with smiles and great customer service. The location of the resort was nice. It was located in a great spot that was centrally located to other places. I would definitely stay there again.

Posted by , from Tennessee on Nov 3, 2018

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Comment from Hotel Management

Nov 13, 2018 by DPadilla

Thank you for your comments, our staff is happy to learn you enjoyed your stay. Please come back soon.

2 out of 5
Upgraded my room to get a better view and they double charged my car.

Posted by , from New York on Oct 29, 2018

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Comment from Hotel Management

Oct 30, 2018 by Astrid Emmanuelli

Thank you for taking the time to share with us your valuable feedback. We would like to take this opportunity to apologize for the mishap encountered. Please rest assured we have shared your comments with the team to prevent a recurrence in this matter.

3 out of 5

Posted by on Sep 29, 2018

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Comment from Hotel Management

Oct 4, 2018 by Astrid Emmanuelli

Thank you for taking the time to review our Resort. We hope you will come back and visit us soon.

5 out of 5

Girls trip!

Me and my girls stayed at La Concha resort for a week and we had a ball! The staff seemed friendly and we both English and Spanish speaking. The lobby was a party all day long for the most part but the bars closed pretty early in my opinion. We didn’t eat much food at the resort because it was so much cheaper to eat other places while also getting to explore however this resort was the best in the area I promise you! We took a stroll on the strip visiting other resorts and none compared. This was all of our first time being to San Jain and I can’t think of a better place to pack up and run off for a week with my friends if we’re looking for a good time. I always recommend this hotel and I would totally return. If you’re looking for cheap drinks and food/snacks La Gagrita in Old San Juan was great! The bartenders were super helpful, and provided some of the best service we had—I highly recommend you give the ladies down there a visit and tell them their Philly girls sent you! Thanks Travelocity for this amazing experience!

Posted by on Aug 19, 2018

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Comment from Hotel Management

Oct 9, 2018 by DPadilla

We are so glad you enjoyed your stay with us, we hope to see you again in the near future.

About the La Concha Renaissance San Juan Resort

Location 1077 Ashford Ave Condado, San Juan, 00907

Renovations + Closures

This property is undergoing renovations.

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 3 outdoor swimming pools at La Concha Renaissance San Juan Resort, and enjoy amenities like complimentary bicycles and a 24-hour fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach resort also offers a spa tub, a garden, and a terrace. For a fee, parking is available. This 4-star San Juan resort is smoke free.

  • 483 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 3 bars or lounges
  • 30788 sq ft of conference space
  • 2860 sq m of conference space
  • Casino
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Juan (SJU-Luis Munoz Marin Intl.) (9.2 km / 5.7 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

La Concha Renaissance San Juan Resort offers 483 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels, DVD players, and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Perla - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Delicias - Overlooking the ocean, this restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.

Solera - Overlooking the pool, this tapas bar serves lunch and dinner.

Komakai - This restaurant specializes in sushi and serves lunch and dinner.

Aroma - Overlooking the pool, this café serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27 for adults and USD 14 for children (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Concha Renaissance
  • Concha Renaissance Resort
  • Concha Renaissance San Juan
  • Concha Renaissance San Juan Resort
  • Concha Resort
  • Concha Resort San Juan
  • Renaissance San Juan
  • Renaissance San Juan Resort
  • San Juan Renaissance

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.