Your stay at this Condado hotel places you within 3 miles (5 km) of Condado Beach and Pan American Pier. Puerto Rico Convention Center and Carolina Beach are also within 3 miles (5 km).
This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, express check-out, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
Sep 26, 2023 by Customer Service
Chavaun, it's wonderful to hear that you appreciated AC Hotel San Juan Condado's cleanliness and quick response to guest needs. We're delighted to know you enjoyed our dining options as well. We hope to welcome you back on your next visit to enjoy our culinary delights even more.
Sep 2, 2023 by Customer Service
We appreciate the feedback, Oddy.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
Aug 13, 2023 by Customer Service
Tricia, it's wonderful to see your perfect score for AC Hotel San Juan Condado. We appreciate you took the time to rate your stay and we hope to welcome you back soon. Safe travels.
Jul 31, 2023 by Customer Service
Ivette, thank you for your heartfelt review.It's wonderful to know you found the AC Hotel San Juan Condado to be immaculate and enjoyed our attractive decor. Our team takes great pride in providing our guests with all the amenities to make their stay as comfortable and relaxing as possible. We're elated that your family and you had such a memorable experience. We hope to welcome you back soon.
Apr 24, 2023 by Customer Service
Duane, thank you for taking the time to share your fantastic experience at the AC Hotel San Juan Condado! We're delighted to hear that our amazing staff provided exceptional service, ensuring a memorable stay for you. Our team takes great pride in creating a welcoming environment for each guest, and it's wonderful to know that their efforts had a positive impact on your visit.We're also thrilled to know that you thoroughly enjoyed the stunning views our property offers, as they truly represent the beauty of the local area. It's always our goal to provide a serene and picturesque atmosphere for guests to appreciate throughout their stay.In addition, it's great to hear that you relished the amazing food options available at our hotel. Our culinary team works diligently to craft delicious and varied dishes that cater to a wide range of tastes and preferences. Your kind words validate their hard work and passion for delivering exceptional dining experiences.We sincerely appreciate your recognition of the five-star quality experience we aim to deliver to all our guests. Your feedback is valuable to us, and we look forward to welcoming you back for another extraordinary stay at the AC Hotel San Juan Condado.
Mar 19, 2023 by Customer Service
Thank you for taking the time to share your feedback, Terry.We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or fix the problem. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward.We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.
Oct 10, 2022 by Customer Service
We appreciate you taking the time to share your feedback, Heath.We kindly ask that you contact Travelocity regarding your reservation, and also please provide us directly with your full reservation information by contacting email@example.com so that we may further assist you.
Sep 21, 2022 by Customer Service
Thanks for the great review, Martin!It's wonderful you enjoyed your stay at AC Hotel San Juan Condado so much! We strive for excellence so we're thrilled you appreciated not only our rooftop bar and dining area and convenient amenities, but also our friendly staff! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience!
Sep 19, 2022 by Customer Service
We appreciate the feedback, Angelo.It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward.We hope you give us another opportunity to share a more positive experience with you soon.
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Event space at this hotel measures 3195 square feet (297 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott San Juan Condado. Parking is available for a fee. This 4-star San Juan hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge)
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.
La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open select days.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.