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4.3 out of 5

"Good sized room,very clean,front desk staff very helpful " More

By a verified traveler on Tue 27 Apr 2021

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Hotel Description

3.5-star hotel near Fort San Jeronimo

Oceanside stay

Within a 10-minute walk of this Puerta de Tierra hotel, you'll find Fort San Jeronimo and Escambron Beach. Puerto Rico Convention Center and Castillo de San Cristobal are also within 2 miles (3 km).

Business services

Free WiFi in public areas, a terrace, and a computer station are available at this hotel. Traveling on business? Take advantage of the business center and free Internet in public areas. Dry cleaning, luggage storage, and concierge services are also on offer.

Free Internet, flat-screen TVs

The 28 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Hair dryers, safes, and showers are also available. Weekly housekeeping is available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169* Per night/room Nov 1 - Nov 2

Deluxe Room, 1 Queen Bed with Sofa bed, Park View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Park View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, Multiple Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

El San Geronimo Hotel ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for El San Geronimo Hotel

Everyone (2) Couples (3) Family (5)
5 out of 5
Good sized room,very clean,front desk staff very helpful

Posted by on Apr 27, 2021

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4 out of 5
Rooms are tiny. Bathrooms are the roomiest spot! Staff friendly no view of anything interesting. Close to seaport but no shuttle service.

Posted by on Feb 22, 2020

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4 out of 5
Close to airport and cruise port. Spacious room. Friendly staff. Very clean. But no pool. No workout room.

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 18, 2020 by Helen

Thank you for taking the time to share your experience. We are a small boutique hotel but we will definitely advise Management to see if can expand and add more attractions.

4 out of 5
It has very basic services Lmited breakfast. parking is not in the premises

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 18, 2019 by Helen

Greetings, Thank you for choosing el San Geronimo Hotel and for taking the time to share your experience. We take all guest comments into consideration in hopes of improving our service more and more.

4 out of 5
We chose this hotel for it's proximity to the cruise terminal and it's price. It's a very good hotel all around. Breakfast is ok and the facilities are modern, clean and safe. The only down side is the size of the rooms. Cruise ship rooms are larger. But for one night, all we needed.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 5, 2019 by Helen

Greetings, We want to star by thanking you for choosing El San Geronimo Hotel for your layover. We are thrilled to hear you had a good stay with us. We do have other categories in room types that will give you more space. Some categories are just an additional $10 to upgrade. We hope to see you in future visits to Puerto Rico and hope you enjoyed your cruise as well.

5 out of 5
Great place to stay! Clean and welcoming! Staff is always willing to help and attentive to our needs. Definitely would stay there again :-)

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 5, 2019 by Helen

We want to start by thank you for staying at El San Geronimo Hotel and for taking the time to write this amazing review! Our staff is always looking for different ways to exceed each guest expectations and to give a personalized service. We hope to see you soon again.

5 out of 5
Everything is new, and clean. Friendly staff. Needs some vending or snacks available for late night hunger.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jun 30, 2019 by Hotel Management

Thank you for your kind words about our property and staff! Your suggestion is well-noted so as to improve our overall guest experience.

5 out of 5
Nice remodeled property. Room was also SUPER spacious. There was no parking facilities but we always found street side parking at nearby park. The breakfast is not offered onsite but its worth the walk! Would definately stay here again.

Posted by , from Orlando FL on Mar 2, 2019

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Comment from Hotel Management

Mar 9, 2019 by Helen

Thank you for this amazing review. It thrills us to know that you enjoyed your time with us!

3 out of 5
Staff was very accommodating and polite. No coffee maker. No breakfast on premises. No bananas, apples. Had to keep asking for ice until they told me where it was. One face cloth and one hand towel for two guests. Room had unpleasant smell. Nearest beach had glass in sand. No vendors to get food from at beach

Posted by , from Towson, us on Feb 17, 2019

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Comment from Hotel Management

Apr 16, 2019 by Perla V.

Thank you for staying with us and for your feedback.

4 out of 5
There is street noise, but... hey—it’s a city hotel.

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 21, 2019 by Helen

Thank you for taking the time to share your review! We hope to see you again.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly El San Geronimo Hotel. This 3.5-star San Juan hotel is smoke free.

  • 28 guestrooms or units
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

El San Geronimo Hotel offers 28 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • El San Geronimo Hotel San Juan
  • El San Geronimo San Juan
  • El San Geronimo
  • El San Geronimo Hotel Hotel
  • El San Geronimo Hotel San Juan
  • El San Geronimo Hotel Hotel San Juan
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.