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"The location was convenient to dining and shopping. From the pictures on your site I expected a more up-to-date facility. Our room was on the second ... " More

By a verified traveler on Tue 04 Jun 2019

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Hotel Description

Inn near Casino del Mar at La Concha Resort in San Juan

Oceanside stay

A stay at this Condado inn places you within half a mile (1 km) of Casino del Mar at La Concha Resort and 2 miles (3 km) of Condado Beach. Sheraton Casino and Puerto Rico Convention Center are also within 3 miles (5 km).

Terrace, bar/lounge

This inn features a bar/lounge, free WiFi in public areas, and a terrace. A garden, a library, and dry cleaning are also on offer.

Free WiFi, cable TV

The 13 guestrooms offer TVs with cable channels, along with free WiFi and ceiling fans. Other amenities include safes, showers, and free toiletries.

Full Standard

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$87* Per night/room Oct 27 - Oct 28

Accessible Full Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

King Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Available Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Casa del Caribe Inn ratings based on 21 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Casa del Caribe Inn

Everyone (4) Couples (3) Family (2)
2 out of 5
This Inn is good if you have not other options or something last minute. Needs updating.

Posted by on May 4, 2021

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1 out of 5

Posted by on May 2, 2021

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2 out of 5
The windows don’t close so the air conditioner is constantly running, there is no parking so you have drive around the block 100 times waiting for a street spot to open up or pay $20 a day to park across the street at the Marriott. There is no one at the front desk so if you need anything you have to call & someone comes over from one of the sister properties. There was a cockroach in the hallway, no fridge in the room but there was a public fridge outside, and the mattress has springs that dig into you like crazy. Also, the shower had a mat in the tub that is unhygienic and the shower liner had mold on it. Barely any lighting in the room. Pictures on website are deceiving and the beach is much farther away.

Posted by on Jul 21, 2019

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3 out of 5
The location was convenient to dining and shopping. From the pictures on your site I expected a more up-to-date facility. Our room was on the second floor and there was no elevator. Overall appearance was not what we expected.

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 4, 2019 by Ivelisse Medina, Manager

Thank you so much for taking the time to review our hotel. Rest assured we are listening to our guests' comments and suggestions and all will be taken into consideration for future possibilities. We are in a great location with many places within walking distance, to include supermarket, movie casinos, gourmet deli, banks, bars, hospitals, pharmacies, North beach and restaurants -and only a 10-15 minutes drive to everything San Juan! We also have a .75 cents bus stop steps from our hotel's front door which takes you just about everywhere and while we are not a five star resort, we do offer great value for an Inn type boutique hotel with a seductive atmosphere and warmth. We do look forward to welcoming you again should your travels bring you back to our beautiful city and we thank you very much for your business. Hope to be able to welcome you back.

4 out of 5
Casa del Caribe Inn was a nice, quiet place off the main streets. Nothing fancy, but clean and comfortable with an easy island vibe. You felt somewhat secluded (in a good way) as this is a walled property only accessible with a key. Only occassionally did any street noise make to our room. It would be really nice if they had had coffee, or at least a coffee maker available. You were informed that you could go up and around the corner to a sister hotel for free coffee. Yeah, probably not. . . Overall, we were very happy with this quaint little hotel and would stay again.

Posted by on Mar 14, 2019

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Comment from Hotel Management

Mar 16, 2019 by Ivelisse Medina, Manager

Thank you very much for giving us an excellent review! Nothing makes us happier than to read really good reviews. As you mention, we are in fact in the perfect location. Near supermarket, shopping, casino, cruise port, convention center, beach, restaurants and places of interest to our guests. It pleases us to know our customer service did not fall short of your expectations and we continue to strive to improve on our product and service to bring you and all our guests the experience they expect and deserve. Your opinion is very important for us and we have addressed your request for free coffee to our administration. We hope to have you back with us again should your travels bring you back to San Juan in the near future and have authentic puertorrican coffee with us.

5 out of 5
Very good people nice professional and friendly would be good if i can stay there again

Posted by on May 16, 2017

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Comment from Hotel Management

May 18, 2017 by Guest Service Ambassador

Thank you for your review. We are glad you enjoyed your stay.

3 out of 5

Small crash pad

We had to go around the corner to another hotel because the casa del caribe is under construction. The guy behind the desk sent us all around the world instead of making it clear that the hotel was around the corner from the original location that I booked.

Posted by , from W on May 3, 2017

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Comment from Hotel Management

May 9, 2017 by Guest Service Ambassador

Thank you for your review. We apologize for any inconvenience during your stay. We have a small map of our sister property next to the main gate for late night check-ins. We will take what you wrote to better our service in the future.

2 out of 5
Glad we were only there one night. No one at the hotel. Bath tub nasty.

Posted by on Jan 21, 2016

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1 out of 5

I would not stay here again

Pros: Free breakfast, Free Internet
Cons: Noisy, dirty
Pros: - 1 block away from all the restaurants and shops on Ashford Street - Wifi available Cons: - Dirty – the light switches are crusted with dirt and I found a cockroach in the shower - Broken – the drawers fall out of the dressers when you pull them out more than 6 inches, the toilet lid is cracked, intermittent or no hot water during showers, and the windows didn’t open because the crank is broken - Loud – the air conditioning is loud and so are the coqui frogs outside - Mosquitos – the door isn’t sealed tightly enough to keep them out while you’re sleeping… I was even bit in the face overnight - No concierge service – you will have to walk to a hotel 1-2 blocks away to check-in after hours I’m not saying you shouldn’t stay here if you are on a budget, but hopefully this will help you realize what you are paying for. I have pictures to back up my review.

Posted by on Jan 25, 2013

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3 out of 5

Nice hotel

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
I read the reviews before arriving so I knew the hotel was NOT attended at night. I called ahead when we were @ the airport to prepare them, called when we arrived @ the hotel and they were there within 5 minutes to let us in the gate. Small hotel, adequate facilities, 1/2 block from Starbuck's, 1/2 block from the down town action, 1 1/2 blocks from the beach. Overall it was adequate, not spectacular, not dumpy.

Posted by , from Washington State on Feb 10, 2011

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Property Features

As a guest of Casa del Caribe Inn, you'll find a library, a terrace, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, gift shops/newsstands, and a garden are also featured at Casa del Caribe Inn. This San Juan inn is smoke free.

  • 13 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1950
  • Bar or lounge
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Casa del Caribe Inn offers 13 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. This San Juan inn provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: El Canario InnIf you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after hours will need to go to the following location to check in: El Canario Inn
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Weight limit: 30 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250 per pet, per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Del Caribe
  • Casa Del Caribe Bed & Breakfast
  • Casa Del Caribe Bed & Breakfast San Juan
  • Casa Del Caribe San Juan
  • Casa Del Caribe Hotel San Juan
  • Casa Caribe Inn San Juan
  • Casa Caribe Inn
  • Casa Caribe San Juan
  • Casa del Caribe Inn Inn
  • Casa del Caribe Inn San Juan
  • Casa del Caribe Inn Inn San Juan

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.