DoubleTree by Hilton San Juan

4.0 star property
4-star family-friendly resort near Calle Loiza, connected to a shopping center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Premium bedding, in-room safe, blackout drapes, soundproofing
Sports facility
2 bars/lounges
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Condado Beach
    ‪4 min drive‬
  • Pan American Pier
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Standard Room

8.8 out of 10
Excellent
(72 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Santurce stay.At this Santurce resort, you'll be within a 5-minute walk of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 miles (5 km).

What's nearby

  • Jose Miguel Agrelot Coliseum - 3 min drive - 2.1 miles
  • Distrito T-Mobile - 3 min drive - 2.2 miles
  • Condado Beach - 4 min drive - 2.3 miles
  • Pan American Pier - 4 min drive - 2.1 miles
  • Puerto Rico Convention Center - 4 min drive - 2.4 miles

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Café Manolín - ‬7 min drive
  • ‪Burger King - ‬6 min drive
  • ‪El Coco De Luis - ‬10 min walk
  • ‪Burger King - ‬5 min drive
  • ‪Church's Chicken - ‬10 min drive

About this property

DoubleTree by Hilton San Juan

4-star family-friendly resort near Calle Loiza, connected to a shopping center
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

How close is DoubleTree by Hilton San Juan to the airport?

DoubleTree by Hilton San Juan is 5 mi (16-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on Sep 15, 2025 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton San Juan have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton San Juan.

How close is DoubleTree by Hilton San Juan to the beach?

This resort is a short 12-minute walk from Playa Ocean Park and 13-minute walk from Atlantic Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton San Juan offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton San Juan, but full breakfast is offered for a fee of between USD 3.00 and 22.00 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at DoubleTree by Hilton San Juan?

No, there is no casino at this resort, but Casino del Mar at La Concha Resort (17-min walk) and Sheraton Casino (5-min drive) are nearby.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton San Juan?

Free parking is not available at this resort. Self parking is available for USD 25 per day, and valet parking for USD 30 per day.

Does DoubleTree by Hilton San Juan have a pool?

DoubleTree by Hilton San Juan features an outdoor pool and a children's pool. Guests can enjoy 24-hour pool access.

Does DoubleTree by Hilton San Juan have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, garden views, and al fresco dining.

Does DoubleTree by Hilton San Juan have a spa?

This resort has a spa, which features mud baths, body treatments, and massages.

How close is DoubleTree by Hilton San Juan to downtown San Juan?

DoubleTree by Hilton San Juan is 3.6 mi away from San Juan.

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1008 reviews
Rating 8 - Good. 210 out of 1008 reviews
Rating 6 - Okay. 78 out of 1008 reviews
Rating 4 - Poor. 30 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it and PR.

We stayed in the corner king sized room. The room was great. The beautiful bathroom was a little small, you cant get dressed in there. We had the most amazing day poolside. The pool was super clean and no chlorine smell at all. The bed was glorious, no waking up with a headache from a bad mattress. (I am 260 lbs) The front desk people were all polite, smiley and super helpful. There is a sitting area at the front of the hotel with romantic lighting at night and it has the adorable singing of the coqui frog. The lobby and hallway are super cold if you need to escape the heat. The restaurant, omg, the food is great. The buffet is ok but pricey. Order your breakfast instead and get the best friggin breakfast ever made fresh. The entres sound impressive but arent. The food that you can order poolside IS WORTH IT. Omg so yummy. This place was away from the busy traffic but close enough to so many fun places. They have a golf cart that brings you to the beach. I hate beaches but loved this one, just have to buy sunscreen. The gift shop is just ok, not a lot of stuff like some stores nearby BUT its better quality. Upon arriving home we discovered that all the cheaper hoodies we bought at the souvenir shops were Walmart hoodies that somebody home embroidered with a sewing machine. We are both non-smokers and encountered no cigarette stink in the whole hotel. We were so happy with this place.
Stayed 3 nights in May 2025

10/10 Excellent

Janae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Gang, GAITHERSBURG

Traveled with family
Super easy access to beach, shuttle drivers are all prompt, nice and helpful.
Stayed 2 nights in May 2025

8/10 Good

ROSA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kelsie

Stayed 5 nights in May 2025

8/10 Good

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were fantastic
Stayed 5 nights in May 2025

10/10 Excellent

Zulma, Orlando

Liked: Cleanliness, amenities, property conditions & facilities
It was excellent in every thing and the valet parking was very good and William was wonderful ! When in Puerto Rico always have the DoubleTree !
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had same day availability at affordable price during a holiday weekend. Several amenities including valet parking, 24-hour pool & fitness, billiards & table tennis, bar & restaurant, fresh cookies, free bottled water, friendly & attentive staff, beach shuttle, walking distance to beach, market & restaurants, clean & well-maintained property. Our main valet, Jaison, was friendly, easy going & extremely knowledgeable about the area. We thoroughly enjoyed the experience and it helped salvage our vacation after a disastrous start in a VRBO property in Dorado. Look forward to our next stay at the Doubletree.
Stayed 3 nights in May 2025

10/10 Excellent

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and pleasant stay, recommend
Stayed 6 nights in May 2025

10/10 Excellent

Andres M

Stayed 2 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
My 2nd stay with DT , will stay again and recommend to all
Stayed 4 nights in May 2025

10/10 Excellent

Horluch

Nice place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Mohanie

Stayed 4 nights in Apr 2025

6/10 Okay

Danedri

Business traveler
Disliked: Staff & service

Slow service. Surprise fees. Meh.

This hotel has a surprise resort fee that isn't included in the price listed on Hotels.com. Once you book and put in credit card information, you receive a notification right before hitting the "book" button that there is a $45 per day resort fee. Not cool. The resort fee covers internet and towels at the pool. Twice, when I went to the pool, there weren't any towels. If I'm paying $45 a day for a towel, they should make extra certain that there are towels available. The staff is way more interested in other things than helping guests. You'll wait for the bar staff or wait staff to finish a conversation before serving you. At the desk to check in, you should pack a lunch. It's the slowest service in history. If you're lucky, your room key will work as advertised. If not, you get extra rounds at the world's slowest desk. The hot tub was nice. Everything else was meh.
Stayed 2 nights in May 2025

10/10 Excellent

TaijaRae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. I was given the wrong room and they fixed it with no issues
Stayed 3 nights in Apr 2025

6/10 Okay

Lakisha Dubar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to everything-shopping, dining and the beach, spa, etc. the staff are professional and friendly and the hotel has a lot of services. The cons: the bed is unbelievably uncomfortable! It’s like sleeping on solid springs and cardboard. The walls are paper thin too. We asked for a quiet floor but we could hear people’s conversations in their rooms and hallways, tvs, music, etc. the services are great but if you want a good sleep try another place.
Stayed 3 nights in May 2025

4/10 Poor

linda

Disliked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful. Staff was kind and attentive to any issues that may have come up.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice, but def noisy, and heard a lot of noise in hallways. Also water damage in the ceiling
Stayed 2 nights in Apr 2025

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made it with it
Stayed 2 nights in Apr 2025

2/10 Terrible

Jerome

Stayed 3 nights in Apr 2025