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DoubleTree by Hilton San Juan

4.0 star property
4-star family-friendly resort near Calle Loiza, connected to a shopping center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
2 bars/lounges
Sports facility
Premium bedding, in-room safe, blackout drapes, soundproofing
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Condado Beach
    ‪4 min drive‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(74 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

San Juan

Santurce stay.At this Santurce resort, you'll be within a 5-minute walk of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 miles (5 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Jose Miguel Agrelot Coliseum - 4 min drive - 2.4 miles
  • Condado Beach - 4 min drive - 2.3 miles
  • Puerto Rico Convention Center - 4 min drive - 2.4 miles
  • Pan American Pier - 4 min drive - 2.1 miles
  • Port of San Juan - 5 min drive - 3.6 miles

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪River China - ‬8 min walk
  • ‪173 - ‬2 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪Lechonera El Rincón De Diego - ‬2 min walk

About this property

DoubleTree by Hilton San Juan

4-star family-friendly resort near Calle Loiza, connected to a shopping center
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

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Embassy Suites by Hilton San Juan Hotel & Casino
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  • Hot Tub
  • Breakfast included
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Nov 30 - Dec 1
Total with taxes and fees
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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

How close is DoubleTree by Hilton San Juan to the airport?

DoubleTree by Hilton San Juan is 5 mi (16-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on Nov 25, 2025 start from $146.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton San Juan have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton San Juan.

How close is DoubleTree by Hilton San Juan to the beach?

This resort is a short 12-minute walk from Playa Ocean Park and 13-minute walk from Atlantic Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton San Juan offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton San Juan, but full breakfast is offered for a fee of between USD 3.00 and 22.00 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at DoubleTree by Hilton San Juan?

No, there is no casino at this resort, but Casino del Mar at La Concha Resort (17-min walk) and Sheraton Casino (5-min drive) are nearby.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton San Juan?

Free parking is not available at this resort. Self parking is available for USD 25 per day, and valet parking for USD 30 per day.

Does DoubleTree by Hilton San Juan have a pool?

DoubleTree by Hilton San Juan features an outdoor pool and a children's pool. Guests can enjoy 24-hour pool access.

Does DoubleTree by Hilton San Juan have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, garden views, and al fresco dining.

Does DoubleTree by Hilton San Juan have a spa?

This resort has a spa, which features reflexology, thalassotherapy, and body wraps.

How close is DoubleTree by Hilton San Juan to downtown San Juan?

DoubleTree by Hilton San Juan is 3.6 mi away from San Juan.

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1003 reviews
Rating 8 - Good. 203 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Krishna

Disliked: Cleanliness, staff & service
No free Parking break
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdoulaye

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean, convenient located
Stayed 4 nights in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Carlos M, Oakwood

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria, Miamo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel está bien situado, amabilidad del staff. Playa cerca con servicio de carrito a la playa. hay un supermercado enfrente del hotel
Stayed 4 nights in May 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we have stayed at several doubletree inns before. The only problem that I had was that i left a bag with some facial care products and a souvenir in my room and it dissappeared while we out for the day. Thats a considerable loss. I reported it, but haven't heard back from anyone yet. The bag had my reciept in it also with my info on it. I'm very upset about that. Can someone please look into that for me? Room 2007 from 8/4 to 8/9.
Stayed 4 nights in Aug 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food options
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 5 nights in Jul 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 3 nights in Jul 2025

6/10 Okay

Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was polite
Stayed 2 nights in Aug 2025

10/10 Excellent

Maureen

Stayed 6 nights in Jul 2025

10/10 Excellent

Ivonne

Stayed 2 nights in Aug 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a 24 hour market across the street which was very convenient. Great food within walking distance. But more than anything the hotel staff and property was great!!
Stayed 7 nights in Jul 2025

8/10 Good

Maianna

Liked: Cleanliness, property conditions & facilities
Stay was nice close to every thing the only thing pool area needs to be more attended to
Stayed 3 nights in Jul 2025

8/10 Good

Marie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how convenient all of the resturants, shopping beach options were. The locals are very friendly and helpful. The only issue I had was the ac in our room would shut off and after notifying the front desk the first time I was given a fan until it could be checked the next day. However after reaching out 2 more times I was told by Valeria at the front desk that someone came and checked the ac and that it is activated by movement which made no sense. Then overhead a conversation on the elevator by another guest stating that they were also having the same issue with the ac in there room. Overall my stay was pretty good just make sure the air conditioning is properly working. Other than that staff was friendly and hotel was beautiful and very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peoperty is well maintained, clean and beautiful. Staff was attentive, friendly and helpful. Great location, highly recommended.
Stayed 7 nights in Jul 2025

8/10 Good

Makenzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were friendly. Its clean, comfortable, good value, close to beach. The restaurant qas good but room service was a disaster. They need to work on their qr code system. It kept automatically putting me on the beach and charging extra- which I am still waiting for my reimbursement. The no smoking policy that is NOT enforced at all. I had a balcony and my firat & last 2 days I could not enjoy the balcony due to smokers. I reported it, the manager said he would talk to them but he continued to smoke like a chimney. He left day 2 but then another neighbor arrived my last 2 days and was smoking frequently on his balcony. The only reason I would not atay here again would be the smoking issue. I paid extra for a balcony and a non smoking hotel- very annoying.
Stayed 5 nights in Jul 2025

10/10 Excellent

Arisnovelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place staff are super nice 10/10 would stay again
Stayed 6 nights in Jul 2025

10/10 Excellent

Ana M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Bryan) went over and beyond to make our first visit to PR and celebrating our 20th anniversary. He found us a room where it would have less foot traffic since we our plans were to relax and sleep in. He also assisted in an anniversary surprise for my wife while we were at the beach. We loved PR and will be back; and I will be at staying at this hotel each time. I got a gift for Bryan since he’s never been to Texas.
Stayed 4 nights in Jul 2025

10/10 Excellent

Troy

Liked: Amenities
Great
Stayed 4 nights in Jun 2025

8/10 Good

zeall lenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice. Centric location and accessible prices
Stayed 1 night in Jul 2025

10/10 Excellent

Silvany

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. They greet you with very delicious cookies. Shout out to Diana in the front desk for being so accommodating. There is a supermarket accross and some places to eat/shop. Easy uber ride to san juan main attractions. Breakfast buffet was ok and pricey, but everyone in the restaurant was extremely nice.
Stayed 4 nights in Jul 2025