See all properties

DoubleTree by Hilton San Juan

Property class: 4
4-star family-friendly resort near Calle Loiza, connected to a shopping center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Juan

Exterior
Table tennis
Terrace/patio
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(78 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(72 reviews)
  • City view
  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed

You may also like

Ad

Dorado Beach, a Ritz-Carlton Reserve

Higuillar
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.8 out of 5, Exceptional, 243 reviews
$1,912 nightly
The price is $2,081
May 3 - May 4
Total with taxes and fees
Dorado Beach, a Ritz-Carlton Reserve

About the neighborhood

San Juan

Santurce stay.Within half a mile (1 km) of this Santurce resort, you'll find Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 miles (5 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Calle Loiza - 1 min walk - 0.0 miles
  • Museo de Arte de Puerto Rico - 3 min walk - 0.2 miles
  • Plaza del Mercado - 9 min walk - 0.5 miles
  • Casino del Mar at La Concha Resort - 17 min walk - 0.9 miles
  • Condado Beach - 4 min drive - 2.3 miles

Getting around

  • Roosevelt Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 22 min drive

Restaurants

  • ‪Bebo's Cafe - ‬3 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪River China - ‬7 min walk
  • ‪173 - ‬2 min walk
  • ‪Lechonera El Rincón De Diego - ‬2 min walk

About this property

DoubleTree by Hilton San Juan

4-star family-friendly resort near Calle Loiza, connected to a shopping center
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
Condado
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,476 reviews
$270 nightly
The price is $294
Apr 27 - Apr 28
Total with taxes and fees
Hilton Garden Inn San Juan Condado

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

How close is DoubleTree by Hilton San Juan to the airport?

DoubleTree by Hilton San Juan is 5 mi (22-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on May 3, 2026 start from $227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton San Juan have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton San Juan.

How close is DoubleTree by Hilton San Juan to the beach?

This resort is a short 12-minute walk from Playa Ocean Park and 13-minute walk from Atlantic Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton San Juan offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton San Juan, but full breakfast is offered for a fee of between USD 3.00 and 22.00 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at DoubleTree by Hilton San Juan?

No, there is no casino at this resort, but Casino del Mar at La Concha Resort (17-min walk) and Sheraton Casino (5-min drive) are nearby.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton San Juan?

Free parking is not available at this resort. Self parking is available for USD 25 per day, and valet parking for USD 30 per day.

Does DoubleTree by Hilton San Juan have a pool?

DoubleTree by Hilton San Juan features an outdoor pool and a children's pool. Guests can enjoy 24-hour pool access.

Does DoubleTree by Hilton San Juan have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, garden views, and al fresco dining.

Does DoubleTree by Hilton San Juan have a spa?

This resort has a spa, which features body treatments, mani/pedis, and facials.

How close is DoubleTree by Hilton San Juan to downtown San Juan?

DoubleTree by Hilton San Juan is 3.6 mi away from San Juan.

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Feb 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water from the shower was all over the floor that is my only complaint
Stayed 3 nights in Jan 2026

10/10 Excellent

Lisette

Traveled with family
Liked: Cleanliness, amenities
Clean room very nice staff
Stayed 5 nights in Jan 2026

10/10 Excellent

Myztique

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
cleanliness of entire location including perimeter
Stayed 3 nights in Jan 2026

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, but cramped. However, the staff was excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

carlos, miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A complete hotel. Room w/refrigerator, microwave, blackout curtains, plenty of drawers, clean, just across the street from Super Max(liquor store, supermarket, breakfast and food joint etc. turn right and you are in Ashford, turn left to the rest of the Island...thanks to Isaac, William and all the beautiful people taking care of us
Stayed 7 nights in Jan 2026

10/10 Excellent

Joane

Stayed 1 night in Jan 2026

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
We would definitely stay there again! Walking distance to the beach and street full of restaurants and bars! We have a great time!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from the room was amazing. The staff 10 out of 10 from Management to valet. Housekeeping as well I loved those ladies. The room was clean and spacious. The team at Doubletree by Hilton, were very friendly, welcoming and informational. I will be back.
The pool was definitely photo friendly. Very warm just an amazing experience by the pool.
The view from my room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The staff was amazing! We were stranded when the airport was closed the day we were to leave and the hotel staff worked together to find our family a room in a full hotel for the duration until we could make additional arrangements to get home. We were extremely impressed with the level of professionalism, courtesy and kindness shown even before the unprecedented airport closure. The hotel was clean and inviting with amenities that were greatly appreciated by our three teenage children. The rooms were clean and comfortable (except for the accent chair) with a housekeeping staff that politely completed a daily refresh if desired. The food in the Cafe is delicious! We ate there multiple times during our stay and enjoyed every meal. The Valet service was a wonderful addition to our stay. The valet staff are welcoming and are willing to assist whether it be rides to/from the beach, car services, or suggesting local restaurants, site-seeing, and adventures. I would have given the hotel a good review regardless, but after the above and beyond service we were given with the airport closure, I can safely say that the hotel staff impacted the memories that we will keep of this vacation. They helped us focus on the joy of the trip.
Stayed 5 nights in Dec 2025

6/10 Okay

Miguel

Stayed 3 nights in Jan 2026

10/10 Excellent

Caleb

Stayed 2 nights in Dec 2025

10/10 Excellent

Miguel Angel

Traveled with partner
Liked: Cleanliness, staff & service
Christian, was phenomenal. His recommendations were above and beyond. He was kind, smiling, helpful and he went the extra mile every single day with his smile and Charisma! Thank you Christian!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Hallie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, so friendly and helpful. Loved that the beach was just a short walk away and that the hotel supplied chairs, umbrellas and towels. In house restaurant very good, and there is a 24 hour grocery store across the street.
Stayed 8 nights in Dec 2025

10/10 Excellent

yessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very kind
Stayed 8 nights in Dec 2025

6/10 Okay

Nicholas

Stayed 6 nights in Dec 2025

10/10 Excellent

Christa G

Stayed 6 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 8 nights in Dec 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eXCELLENT
Stayed 2 nights in Dec 2025

2/10 Terrible

zuwei, Sevenoaks

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am making a complaint against doubletree hotel in Puerto Rico. In the past, we have had stays at doubletree hotels and had good experience. This time it was a very bad case, mainly from after checkout. 1. When we checked out, we asked doorman to book a taxi to cruiser pier, we clearly asked for two things, one using credit card, two drop off at virgin voyage harbour. The doorman got the car for us. 2. First issue, when the lady driver dropped us off, she couldn’t take credit card , Apple Pay, it took quite a long time for us eventually to get cash to pay her. 3. The more wrong thing is, she dropped us off at wrong pier, at pier 4. Immediately we told her it was wrong, we could see virgin ship and pointed it to her. But she said as the road was closed we should walk to virgin ship on feet. As we were nor farmiliar with the area and could see the boat and thought it was in walking distance. Thus we accepted her idea, paid and started to walk. Later we knew that virgin ship was at pier 25, very far away from pier 4. After walking 45 min we almost missed our cruiser , by luck a kind gentleman gave us a lift, without his help we would definitely missed our cruiser. 4. In summery, the lady driver charged us 45 dollars, dropped us off at wrong place, after we pointed it out the right ship and pier, she lied to say it was within walking distance. We don’t mind walking a bit, but this lie almost ended up with missing our cruiser. This is a terrible experience!
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
The corner room was a great size. Had a view of the pool in the back, pool table, ping pong, whirlpool, towels were provided in a clear cabinet by the pool. The location had some great restaurants and there was a supermarket right across the street that was open 24 hours. Condado beach was a 15-20 minute walk away and more great restaurants were there too! The location was great as it wasn’t filled with tourists, a nice quiet area with tourist spots within walking distance. The hotel itself was very clean and even though I put in a room request kind of late, they were able to accommodate! Great hotel stay.
Stayed 6 nights in Dec 2025

8/10 Good

Toya

Stayed 1 night in Dec 2025