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El Colonial - Adults Only

3.5-star property
312 C. de San Francisco, San Juan, San Juan 1-855-201-7819
5.0 out of 5
Exceptional!
See all 6 travelocity Reviews

"The staff is fantastic. They make you feel at home and go out of their way to make your stay comfortable and easy. On our way back from Vieques, we ne ... " More

By a verified traveler on Sun 24 Apr 2022

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Hotel Description

3.5-star adults-only hotel near Port of San Juan

Heart of San Juan

Within a 10-minute walk of this Old San Juan hotel, you'll find Port of San Juan and San Juan Cathedral. Castillo de San Cristobal and San Juan Gate are also within half a mile (1 km).

Terrace, bar/lounge

This hotel features a bar/lounge, free WiFi in public areas, and a terrace. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, Smart TVs

The individually decorated guestrooms offer free WiFi and hair dryers. Smart TVs and digital channels provide entertainment options, and other amenities include Netflix and TVs. Housekeeping is available on request.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$122* Per night/room Jun 1 - Jun 2

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Signature Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

El Colonial - Adults Only ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for El Colonial - Adults Only

Everyone (2) Couples (2) Family (1)
5 out of 5
The staff is fantastic. They make you feel at home and go out of their way to make your stay comfortable and easy. On our way back from Vieques, we needed help getting from Isla Grande airport back to the hotel—we couldn’t get a taxi service by ourselves. The concierge called us a taxi that arrived within minutes. If you need a quiet room, this is the place. The bed and bedding were very comfortable, and the air conditioner is powerful (and you can control it). El Colonial covers the basics for the budget traveler, but gives you first class service.

Posted by on Apr 24, 2022

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Comment from Hotel Management

Apr 25, 2022 by Franklin Rivera

Dear Rachel, Thank you for allowing El Colonial to form part of your recent visit to OSJ. Needless to say, it was a pleasure to host you. We greatly appreciate your kind remarks in regards to your experience while staying with us. Again, thank you for choosing El Colonial and for sharing your experience with the world. We hope to have you back soon and often. #keepitelcolonial Warm Regards, Franklin Rivera General Manager El Colonial a San Juan 901 Property #elcolonialhotel #sanjuan901

5 out of 5
Great location! Fantastic and friendly staff! Comfy bed! Drinks and more drinks!

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 14, 2022 by Franklin Rivera

Dear Ray Thank you for allowing El Colonial to form part of your recent visit to OSJ. Needless to say, it was a pleasure to host you. We are delighted to read that we were able to exceed your expectations and we greatly appreciate your kind remarks in regards to your experience while staying with us at El Colonial. Again, thank you for choosing El Colonial and for sharing your experience with the world. #keepitelcolonial Warm Regards, Franklin Rivera General Manager El Colonial a San Juan 901 Property #elcolonialhotel #sanjuan901

5 out of 5
Friendly, helpful staff create a distinctive ambience in everything.

Posted by , from east lansing on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by Franklin Rivera

Dear Mark, Thank you for allowing El Colonial to form part of you recent visit to OSJ. Needless to say, it was a pleasure to host you again. The El Colonial Family is dedicated to making sure you enjoy every moment of your stay with us and we are delighted to read that our team was able to exceed your expectations. Again, thank you for choosing El Colonial and we hope to have you back soon and often. #keepitcolonial Warm Regards, Franklin Rivera General Manager El Colonial a San Juan 901 Property #elcolonialhotel #sanjuan901

5 out of 5
the friendly and helpful attitude of the staff

Posted by , from east lansing on Oct 10, 2021

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Comment from Hotel Management

Oct 10, 2021 by Franklin Rivera

Dear Mark, Thank you for allowing El Colonial to form part of your recent visit to OSJ. Needless to say, it was a pleasure to host you. We greatly appreciate your kind remarks in regards to our staff and your overall experience while staying at El Colonial. Again, thank you for choosing El Colonial and we hope to have you back soon and often. #keepitcolonial Warm Regards, Franklin Rivera General Manager El Colonial a San Juan 901 Property #elcolonialhotel #sanjuan901

5 out of 5
The feel was true to Old San Juan. The balcony was too small to be considered a balcony but it was nice to be able to look out and see the area. I was on the 3rd floor and would have loved an elevator. The staff was the best part of the stay. They were always happy and helpful. They gave great food and attractions suggestions. The 24/7 VIP bar access was perfect. If you wanted coffe, tea, soda, water or something strong they were there to assist. There’s a really cool lounge area on the rooftop. A good choice for adults not looking for a typical beach hotel.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Sep 28, 2021 by Franklin Rivera

Dear Cherika, Thank you for allowing El Colonial to form part of your recent visit to OSJ. Needless to say, it was a pleasure to host you. The El Colonial Family is dedicated making sure you enjoy every moment of your stay with us and we are delighted to read that you enjoyed the amenities we offer. Our balconies are in fact OSJ style... Small but just enough to enjoy the beautiful scenery our colonial city has to offer. Again, thank you for choosing El Colonial. We hope to have you back soon and often. #keepitcolonial Warm Regards, Franklin Rivera General Manager El Colonial a San Juan 901 Property #elcolonialhotel #sanjuan901

5 out of 5
The staff and location are fantastic

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 20, 2021 by Franklin Rivera

Dear Guest, Thank you for allowing El Colonial to form part of your recent visit to OSJ. Needless to say, it was a pleasure to host you. We greatly appreciate your kind remarks in regards to our location and service. We hope to have you back soon and often! Best regards, Franklin Rivera General Manager El Colonial

About the El Colonial - Adults Only

Location 312 C. de San Francisco, San Juan, San Juan 00901

Property Features

El Colonial - Adults Only offers its guests a terrace. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. This 3.5-star San Juan hotel is smoke free.

  • 33 guestrooms or units
  • Front desk (24 hours)
  • Terrace
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

El Colonial - Adults Only offers 33 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include desks. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Smart television
  • Digital channels
  • Netflix
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 23

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 22 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Colonial
  • El Colonial Adults Only Juan
  • El Colonial - Adults Only Hotel
  • El Colonial - Adults Only San Juan
  • El Colonial - Adults Only Hotel San Juan

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.