Explore top 2026 4 Star Hotels in Condado

"The pool/hot tub was enjoyable. However, the location of the pool surrounded by all the high-rise buildings only allowed for a few hours of sunshine daily. The staff were amazing, especially Mindy and Alana. They helped me out tremendously above and beyond. The hotel was under remodeling which made it inconvenient and noisy at times. They did provide me with another room which offered me much more quietness and peace! The onsite restaurant lacked in a few areas. The menu was limited and certain items were not available more than once. However, they were generous with a $25 daily voucher that could be applied to your food purchase, which was greatly appreciated. Overall, this was a very accommodating and pleasant vacation experience. Thank you Abitta!!"

"Me and my significant other had the room with the private hotub/balcony. It was nice, but the room had one ac unit against the window, and the doors and windows did not seal great so it was hard to get the room cold. Other than that, the shop/restaurant downstairs was convenient. The hotel itself is in such a good area, 10-15 min from old San Juan’s restaurants, shops, and night life. Highly recommend if you’re a sushi person or anyone trying to find local food, tayzan and ropa vieja grill. Lastly, the hotel was very on top of giving us recommendations for food, excursions, and bars. "

"Stayed for one night. Supposedly best in San Juan. Great location and generally glamorous. But…mixed staff, some delightful, some should not be working in a five star hotel, in particular one of the female hosts at the oceanfront restaurant ( really pool-front restaurant ). Sullen appearance and bossy. Failed to get coffees in bar/lounge after 39 minutes. Had to complain, no manager on duty! They were comped but that was’t the point. Soundproofing from corridors poor. Would not stay there again. Disappointing end to our vacation."

"We had a wonderful time. The staff were all friendly and helpful. Our room was clean and comfortable. An all around great visit!"

"Beautiful property, beautiful room, beautiful views. The resort was clean and well kept. The staff was very friendly and helpful and the room was kept clean and stocked daily. Multiple restaurants and bars on site and very professional and nice. All around well done. Would recommend "

"Clean room and very spacious. Beds were comfortable too. "