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"Staff was very friendly an helpful otherthan the construction everything was nice :. " More

By a verified traveler on Fri 27 Apr 2018

Hotel Description

3.5-star beachfront aparthotel near Isla Verde Beach

On the beach

With a stay at this Isla Verde aparthotel, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of Condado Beach. Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum are also within 6 miles (10 km).

Fun at the beach

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Kitchens, flat-screen TVs

The 450 apartments feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Balconies, coffee/tea makers, and hair dryers are also available.

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max
$152* Per night/room Oct 28 - Oct 29

Standard Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Master Suite

Bed Count 1 King Bed Maximum Occupancy 10 Max

Premium Studio, Lanai, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Máre St. Clair Hotel ratings based on 59 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Máre St. Clair Hotel

Everyone (33) Couples (8) Family (10)
5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 28, 2019 by Dania Cruz

Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback

4 out of 5
Need sign in the garage but everything us beautiful i will come back

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 14, 2019 by Dania Cruz

Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

2 out of 5
Not all of the staff was friendly . Property needs to be updated ..

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by Dania Cruz

Thanks for staying with us. We'll work hard to fix the issue you experienced. Thanks for letting us know. We are currently working with room renovations to better serve our guests.

1 out of 5
This place is a dump. The carpet in the room had not been vacuumed in some time, and was full of stains. There was no hot water in the shower. The hallway actually resembled a crack house: it had threadbare carpeting that was worn through to the cement flooring. Moulding was detaching from the wall, and paint was chipping all over. There was no air conditioning in the hallways. I checked in at 3AM, and even though I was pre-paid for four nights, I checked out eight hours later with no refund. There was graffiti all over the outside of the building, even up to the 17th floor, and there were many torn awnings. Bob Heller New Jersey

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 8, 2019 by Dania Cruz

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We are currently working with room renovations to better serve our guests. We will keep training our staff to offer the best customer service for all of our guests

5 out of 5

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 17, 2019 by Dania Cruz

Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

1 out of 5
hello my husband and i stood for six days in this hotel and we had to sleep in two mattresses because the place was infested with bedbugs!!! the first night we slept in our room we got bitten!! they change us to another room where we got bitten by bed bug as well!! so we had no choice but to ask someone in house keeping to please provide us a mattress or something so we could sleep and not get bitten by the bed bugs!!! i would like to add that a worker from the hotel even confirm to us that other people had complain before about this problem!! its sad to know that all they care of is taking peoples money at this hotel!!! never again will go back to this infestation of bed bugs!!! and please beware of this hotel!!!

Posted by on May 28, 2019

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Comment from Hotel Management

Jun 17, 2019 by Dania Cruz

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We are currently working with room renovations to better serve our guests. We will keep training our staff to offer the best customer service for all our guests.

5 out of 5
Like the proximity to the beach and also the fact that restaurants are within walking distance from hotel

Posted by on May 12, 2019

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Comment from Hotel Management

May 14, 2019 by Dania Cruz

Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

2 out of 5
Property still under Construction. A lot of nose. Not as like picture.

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 14, 2019 by Dania Cruz

Thanks for staying with us. we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
The hotel was dirty and torn apart. Moldings were partially removed. The rooms are very out dated, stained carpet and peeling paint. The safe did not work and did not have hot water. This hotel was definitely not the one in the pictures I thought I booked.

Posted by , from Frisco, TX, us on Apr 22, 2019

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Comment from Hotel Management

Apr 24, 2019 by Dania Cruz

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We are currently working with room renovations to better serve our guests. .

4 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 16, 2019 by Dania Cruz

Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

Property Features

Máre St. Clair Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Máre St. Clair Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Carolina aparthotel is smoke free.

  • 450 guestrooms or units
  • 17 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: San Juan (SJU-Luis Munoz Marin Intl.) (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Máre St. Clair Hotel offers 450 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Mar Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Cueva Bistro Café - Onsite café. Open daily.

Cielo Bar - Onsite cocktail bar. Open select days.

Cala Bar - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve onsite parking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking.

  • Only service animals are allowed
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.34 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.97 for adults and USD 10.57 for children (approximately)
  • Self parking fee: USD 12.00 per day
  • Late check-out fee: USD 60.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Máre St. Clair Hotel Carolina
  • ESJ Towers Aparthotel
  • ESJ Towers Aparthotel Carolina
  • ESJ Towers Carolina
  • El San Juan Towers
  • Esj Hotel Carolina
  • Esj Tower San Juan
  • Esj Towers Hotel Isla Verde
  • ESJ Towers Puerto Rico/Isla Verde
  • Esj Towers San Juan
  • San Juan Hotel Esj Towers
  • San Juan Towers Hotel
  • ESJ Azul Aparthotel Carolina
  • ESJ Azul Aparthotel
  • ESJ Azul Carolina
  • Máre St. Clair Hotel Aparthotel
  • Máre St. Clair Hotel Aparthotel Carolina

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.