"No service for luggage for checking in or checking out. Needed assistance with luggage Myself with fractured left wrist and with a cane!! A cart was ... " More
On the beach
With a stay at this Isla Verde aparthotel, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of The Mall of San Juan. Jose Miguel Agrelot Coliseum and Condado Beach are also within 6 miles (10 km).
Fitness center, terrace
This aparthotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
Kitchens, flat-screen TVs
The 66 apartments feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Washers/dryers, balconies, and coffee/tea makers are also available. Housekeeping is available on request.
Sep 28, 2023 by dcruz
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Sep 13, 2023 by dcruz
We're sorry you were unhappy . Thanks for letting us know.
May 26, 2023 by dcruz
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!
May 26, 2023 by dcruz
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!
Apr 6, 2023 by dcruz
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!
Feb 20, 2023 by dcruz
Thank you for your feedback. I would like to apologize for any inconveniences. We are working with renovations to better serve all guest
Dec 4, 2022 by dcruz
Lamentamos que no esté satisfecha; trabajaremos arduamente para solucionar el problema que experimentó. Gracias por dejarnos saber
The following facilities or services will be unavailable from June 9 2021 to December 31 2023 (dates subject to change):
The property will be renovating from May 4 2021 to December 31 2023 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
As a guest of ESJ Towers Hotel, you'll find a fitness center, a terrace, and multilingual staff. WiFi is free in public spaces. The family-friendly ESJ Towers Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 3.5-star Carolina aparthotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
ESJ Towers Hotel offers 66 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.