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"Close to restaurants and strip " More

By a verified traveler on Wed 01 Sep 2021

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Hotel Description

Family-friendly 3.5-star hotel near Isla Verde Beach

Isla Verde stay

A stay at this Isla Verde hotel places you within half a mile (1 km) of Isla Verde Beach and 3 miles (5 km) of San Jorge Children's Hospital. The Mall of San Juan and Jose Miguel Agrelot Coliseum are also within 6 miles (10 km).

Multiple dining options

This hotel features 2 restaurants, an outdoor pool, and a spa tub. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the gym and perks like free WiFi.

Superior Room with Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$160* Per night/room Aug 3 - Aug 4

Deluxe Room with Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Room Garden/City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Verdanza Hotel San Juan ratings based on 19 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Verdanza Hotel San Juan

Everyone (7) Couples (2) Family (6)
4 out of 5

Posted by on May 2, 2022

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Comment from Hotel Management

May 16, 2022 by A Losada

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Excellent staff

Posted by , from MYSTIC on Apr 30, 2022

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Comment from Hotel Management

May 16, 2022 by A Losada

Thanks for staying with us. We appreciate your feedback!

1 out of 5
This place was beautiful in the lobby. But the rooms were discussing. Stain bathroom ceilings. No coffee maker in the room no hair dryer.

Posted by on Nov 16, 2021

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5 out of 5
Close to restaurants and strip

Posted by , from Chicago on Sep 1, 2021

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5 out of 5
Travelocity needs to be able to put real-time pictures and info of the hotel. Lobby is beautiful but rooms are not what is pictured.

Posted by on Aug 15, 2021

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2 out of 5
Positive i could see the beach from my window in the first room i was in at the taller building. The talker building is fully air conditioned. - After rain bathroom ceiling had leak when we inquired about leak the response was this happens often when it rains. We were moved to the smaller building across the big building. When we arrived room was humid /mildew smell per staff/due to rain. AC was left on for sometime to cool room when we returned it was still humid. The back of this bldg faces a ugly garage with open garbage dumspters/garbage all over/cats all over the place. Moved to 3rd room, same but we decided to stay because it was late in the day my g.kids did not eat so we settled. In this room the sheets had visible spots of something, the toilet would not flush and we had to call the front dest routinely. Twice the toilet flooded drenching floor/ g.dtr's bookbag/ clothing, no laundry on premises. Housekeeping 2 hrs wait. Pool water was dingy, no staff supervision/ people visibly with coolers with alcohol drinking in the swimming pool around children. Later in the the day people smoking hookahs/ cannabis in plain sight of children, no security presence, people allowed to play their own personal music with lyrics not appropriate for young children, restaurant on property closed by 6-7pm. I would say this is not the best fit for a family with young children. Only activity was the pool. video and pictures available if needed. I DO NOT RECOMMEND THIS LOCATION!

Posted by on Aug 6, 2021

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1 out of 5
I liked nothing!!!!! It was very disappointing we had no fridge no microwave hot water went out air conditioner went out ! A lotta money was spent. I’d advise not to pick the Verdanza EVER!!

Posted by on Aug 5, 2021

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1 out of 5
The Staff were great, very friendly, and nice. But the hotel needs lots of repairs in the rooms. The jacuzzi wasn't working. The room was small, the toilet flusher was broken, the railing in the shower was off the wall, the shower head was broken and loud music went until at least 11 pm on 2 nights because they had 2 proms going on below my room. Don't book this hotel.

Posted by on Jul 5, 2021

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1 out of 5

Posted by on Jul 1, 2021

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3 out of 5

Posted by on May 28, 2021

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Property Features

Verdanza Hotel San Juan offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Verdanza Hotel San Juan. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Carolina hotel.

  • 222 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Verdanza Hotel San Juan offers 222 accommodations with MP3 docking stations and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, in-room massages, and change of towels can be requested. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Eighty20 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Burger Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

Espresso Lab - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 55 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 2
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer onsite COVID-19 testing
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 17.44 percent of room rate

The resort fee includes:

  • Beach towels
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Verdanza
  • Hotel Verdanza San Juan
  • San Juan Hotel Verdanza
  • San Juan Verdanza Hotel
  • Verdanza
  • Verdanza Hotel
  • Verdanza Hotel San Juan
  • Verdanza San Juan
  • Verdanza Hotel Puerto Rico/Isla Verde
  • Verdanza Hotel San Juan Hotel
  • Verdanza Hotel San Juan Carolina
  • Verdanza Hotel San Juan Hotel Carolina

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.