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"We only stayed 1 night but wonderful, staff was great, bed was comfortable, ac was cold but able to control, parking was great, shower was hot, would ... " More

By a verified traveler on Wed 22 Feb 2023

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Hotel Description

Family-friendly 3.5-star hotel near Isla Verde Beach

Isla Verde stay

With a stay at this Isla Verde hotel, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of San Jorge Children's Hospital. The Mall of San Juan and Jose Miguel Agrelot Coliseum are also within 6 miles (10 km).

Multiple dining options

This hotel features 2 restaurants, an outdoor pool, and a spa tub. Families will appreciate the playground, kid-friendly dining, and in-room childcare. Enjoy the gym and perks like free WiFi.

Superior King Room Garden/City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$130* Per night/room Oct 16 - Oct 17

Deluxe Room with Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room with Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Verdanza Hotel ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Verdanza Hotel

Everyone (9) Couples (5) Family (6)
4 out of 5

Posted by on Jun 28, 2023

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Comment from Hotel Management

Jul 18, 2023 by Customer Service

Thank you for the 4/5 rating, Angel!We are excited to see that you had an enjoyable experience at Verdanza Hotel. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

5 out of 5

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jul 2, 2023 by Customer Service

Thanks, Alberto! It's outstanding your time at Verdanza Hotel was fantastic. We can't wait until your next visit!

5 out of 5
Easy

Posted by , from BAYAMON on May 25, 2023

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1 out of 5

Posted by on Mar 5, 2023

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5 out of 5
We only stayed 1 night but wonderful, staff was great, bed was comfortable, ac was cold but able to control, parking was great, shower was hot, would stay again, combiner to airport

Posted by on Feb 22, 2023

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5 out of 5
Only stayed one night but was a nice hotel.

Posted by on Nov 11, 2022

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5 out of 5

Posted by on Sep 14, 2022

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2 out of 5

Posted by on Jun 3, 2022

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4 out of 5

Posted by on May 2, 2022

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Comment from Hotel Management

May 16, 2022 by A Losada

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Excellent staff

Posted by , from MYSTIC on Apr 30, 2022

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Comment from Hotel Management

May 16, 2022 by A Losada

Thanks for staying with us. We appreciate your feedback!

Property Features

Verdanza Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Verdanza Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Carolina hotel.

  • 222 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Verdanza Hotel offers 222 accommodations with MP3 docking stations and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, in-room massages, and hair dryers can be requested. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Eighty20 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Burger Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

Espresso Lab - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 2
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer onsite COVID-19 testing
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 17.44 percent of room rate

The resort fee includes:

  • Beach towels
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Verdanza
  • Hotel Verdanza San Juan
  • San Juan Hotel Verdanza
  • San Juan Verdanza Hotel
  • Verdanza
  • Verdanza Hotel
  • Verdanza Hotel San Juan
  • Verdanza San Juan
  • Verdanza Hotel Puerto Rico/Isla Verde
  • Verdanza Hotel Hotel
  • Verdanza Hotel Carolina
  • Verdanza Hotel San Juan
  • Verdanza Hotel Hotel Carolina

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.