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4.1 out of 5

"Location , clean, prompt service, helpful staff , basic amenities " More

By a verified traveler on Mon 30 Dec 2019

Hotel Description

3.5-star beach hotel near Carolina Beach

Walk to the beach

Within a 15-minute walk of this Isla Verde hotel, you'll find Carolina Beach and Isla Verde Beach. Casino del Mar at La Concha Resort and Condado Beach are also within 6 miles (10 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and express check-out are also offered.

Free WiFi, iPod docks

The 109 shared guestrooms offer free WiFi and iPod docks. LCD TVs come with cable channels, and other amenities include room service and coffee/tea makers.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$103* Per night/room Nov 1 - Nov 2

Premium Room, 1 King Bed (Media)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Fitness)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

TRYP by Wyndham Isla Verde ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TRYP by Wyndham Isla Verde

Everyone (14) Couples (8) Family (4)
4 out of 5

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 24, 2020 by Grisel Rivera

Thank You for staying with us! We appreciate your feedback. Hope you visit us again Bonito dia!

4 out of 5
Location , clean, prompt service, helpful staff , basic amenities

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 3, 2020 by Grisel Rivera

Thank You for staying with us! We appreciate your feedback. Hope you visit us again Bonito dia!

1 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Grisel Rivera

Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Tryp by Wyndham Isla Verde. We are always working to improve our guest’s satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! I am sorry to hear that not everything met your expectations. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Tryp by Wyndham Isla Verde on your next visit so that we can deliver on the guest experience you deserve.

3 out of 5
5 days I was staying in the same room but they don’t change the bed sheet. I told them 2 days. But they don’t listen.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Grisel Rivera

Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Tryp by Wyndham Isla Verde. We are always working to improve our guest’s satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! I am sorry to hear that not everything met your expectations. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Tryp by Wyndham Isla Verde on your next visit so that we can deliver on the guest experience you deserve.

3 out of 5
The rep at check-in had no knowledge of anything in the area. The room and beds were small and no refrigerator. No casinos or entertainment in the area.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 5, 2019 by Grisel Rivera

Thank you for taking time out of your busy schedule to speak with me about your recent stay at the Tryp by Wyndham Isla Verde. We are always working to improve our guest’s satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! I am sorry to hear that not everything met your expectations. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Tryp by Wyndham Isla Verde on your next visit so that we can deliver on the guest experience you deserve.

5 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 21, 2019 by Grisel Rivera

Thank You for staying with us! We appreciate your feedback. Hope you visit us again Bonito dia!

4 out of 5
We had a beautiful view of the ocean and although the room was clean it was tiny.

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 21, 2019 by Grisel Rivera

Thank You for staying with us! We appreciate your feedback. Hope you visit us again Bonito dia!

5 out of 5
The Hotel nenovations under the TRYP brand are modern with rooms very comfortable. It was priced more than expected but totally worth it.

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 19, 2019 by Grisel Rivera

Thank You for staying with us! We appreciate your feedback. Hope you visit us again soon. Bonito Dia!

5 out of 5
Liked large, spacious room and modern “touch.” Would have preferred a noon checkout or at least the option to request a late checkout at check in, but was told we would have to wait until morning to request it. Otherwise, great! We would definitely stay here again.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Tamara Leyva

Thank You for staying with us! We appreciate your feedback. Hope you visit us again soon. Bonito Dia

5 out of 5
Arrive before check in, no problem. They check your bags for free up until check in time and bring them to your room. Offers late check out and store your bags until your ready to leave for the airport. Wonderful place to stay with a pool. They also have a small fitness room and laundry room. Staff are friendly. Place is conveniently located across the street from the beach and near several places to eat.

Posted by , from New York on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Neisha Carrion

Thank You for staying with us! We appreciate your feedback. Hope you visit us again soon. Bonito Dia!

About the TRYP by Wyndham Isla Verde

Location 4820 Isla Verde Ave, Carolina, 00979

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

TRYP by Wyndham Isla Verde offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly TRYP by Wyndham Isla Verde. Parking is available for a fee. This 3.5-star Carolina hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Luis Munoz Marin Intl. Airport (SJU) (5.5 km / 3.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

TRYP by Wyndham Isla Verde offers 109 shared accommodations with iPod docking stations and safes. 39-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Accommodations are shared
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Emigrante Gastrobar - This gastropub specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

Faccio - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.00 per person (approximately)
  • Self parking fee: USD 8 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Hotel Isla Verde
  • Howard Johnson Hotel Isla Verde Carolina
  • Howard Johnson Isla Verde
  • Howard Johnson Isla Verde Carolina
  • Isla Verde
  • Howard Johnson Hotel Carolina/San Juan Puerto Rico/Isla Verde
  • TRYP by Wyndham Isla Verde Hotel
  • TRYP by Wyndham Isla Verde Carolina
  • TRYP Wyndham Isla Verde Hotel Carolina
  • TRYP Wyndham Isla Verde Hotel
  • TRYP Wyndham Isla Verde Carolina
  • TRYP Wyndham Isla Verde
  • TRYP By Wyndham Isla Verde Puerto Rico
  • TRYP by Wyndham Isla Verde Hotel Carolina

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.