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Embassy Suites by Hilton Dorado del Mar Beach Resort

3.5-star property
201 Dorado Del Mar Boulevard, Dorado, 1-855-201-7819

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3.9 out of 5
Good!
See all 16 Travelocity Reviews

"It was awesome they were clean respectful helpful and full of energy. Awesome view in every aspect " More

By a verified traveler on Tue 01 Sep 2020

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Hotel Description

3.5-star beachfront resort near Dorado Beach

On the beach

A stay at this Dorado del Mar resort places you within 6 miles (10 km) of Dorado Beach and 9 miles (15 km) of Punta Salinas. Casa Bacardi is within 12 miles (20 km) and Plaza Rio Hondo is within 16 miles (25 km).

Poolside dining

A full-service spa, 2 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the fitness center and free perks like cooked-to-order breakfast and WiFi in public areas.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 174 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Furnished balconies, refrigerators, and microwaves are also available. Housekeeping is available on request.

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Dorado del Mar Beach Resort ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Dorado del Mar Beach Resort

Everyone (7) Couples (5) Family (4)
5 out of 5
It was awesome they were clean respectful helpful and full of energy. Awesome view in every aspect

Posted by , from Philadelphia pa on Sep 1, 2020

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Comment from Hotel Management

Sep 1, 2020 by J. Ruiz

Thank you Ruben for your kind comments regarding your mos recent stay with us. We are very happy that our extra efforts were noticed during your stay and we hope to see you soon for another amazing stay.

4 out of 5
Initial concern with room, immediately fixed by front desk. Room service was available with limited menu. A suggestion when providing room eating services don't use the cheapest paper plates and white cutlery plus add a few extra napkins. No valet parking, no bellman service, pool closed, evening cocktails with the manager not held, free breakfast still provided BUT limited. Covid 19 virus was the cause of the faults listed above, so no problem or surprise. Great stay how can you not be happy with the ocean roaring and no people screaming at the pool.

Posted by , from Guaynabo, PR on Aug 17, 2020

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Comment from Hotel Management

Aug 17, 2020 by J. Ruiz

Thank you Chuck for your feedback. We are very pleased you were able to enjoy your stay during this time. We hope you stay safe and come stay with us again in the future where you can enjoy all of our facilities.

5 out of 5
Everyone was nice and the hotal was great . I would stay again and strongly recommend.

Posted by on Aug 7, 2020

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Comment from Hotel Management

Aug 10, 2020 by J. Ruiz

Thank you for your feedback. we are very happy you enjoyed your stay and we hope to have you again for another amazing stay with us. Come back soon.

5 out of 5

Posted by on Jul 17, 2020

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Comment from Hotel Management

Jul 21, 2020 by J. Ruiz

Thank you for choosing us as your destination. We would love to have you gain for another great stay.

5 out of 5
Walk out to beach,but Paddleboards weren't included

Posted by , from Mpls, MN on Feb 20, 2020

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Comment from Hotel Management

Mar 2, 2020 by I. Viera

Thank you Al for your feedback! We would like to hear more about your experience with us. We hope to see you anytime soon staying at our amazing resort.

4 out of 5
I was very impressed with the service and the staff. They were incredibly helpful and professional. My only issue was that I check out, I was access with a resort fee for $35.00 per night. My issue was not the fee, but I was not informed about during my reservation process, which was made over the phone. What if instead of $35.00, it would have been $100.00 per day. I think that as customer this information is pertinent to my decision if I want to stay there.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 9, 2019 by B. Santiago

Hi Beltran! We're sorry for the inconvenient. At the bottom of Travelocity's reservation page indicates important information about fees and what they include. Thank your for your feedback and again, sorry for the inconvenient. We hope to see you soon.

5 out of 5
Everything was great and beautiful! The view was great and the pool

Posted by on Aug 27, 2019

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Comment from Hotel Management

Sep 9, 2019 by B. Santiago

Thank you for your review! We are so pleased that you enjoyed your stay with us. We hope to see you again for another incredible stay at our resort.

2 out of 5
The pool was not maintained and shared with another hotel. The deepest part of the pool was 3.5 feet. There wasn’t any activities for the guest for a resort. The resort was very isolated.

Posted by , from New York, NY on Jul 11, 2019

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Comment from Hotel Management

Jul 15, 2019 by J. Ruiz

Thank you Iris for your time to let us aware of your stay with us. Please accept our apologies for not meeting your expectations during your stay with us. We will be communicating your experience with our team in efforts to improve our guest experience. We hope you are able to give us another opportunity and turn this new experience into a 5 of 5.

5 out of 5
The staff went above and beyond. Room was extremely comfortable and clean. The view was fantastic. Breakfast was superb!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 15, 2019 by J. Ruiz

Thank you for your comments. it pleases us that you enjoyed your stay with us, and that our staff was there to assist you. We hope to have again for another amazing stay at our beach resort.

3 out of 5
The staff was very friendly. I did not like that my bed did not have fresh sheets daily. I know this because when I got in bed there was popcorn in it from the day before. Some of my face clothes were a little dingy. My patio had an old beer bottle and cigarettes left over from the previous guest and was never picked up during my entire stay. My mini frig did not work. I feel they should have a shuttle that can take you at least in 20 mins. distance of the hotel. With all that being said the staff was very accommodating.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jul 2, 2019 by J. Ruiz

Thank you for your feedback regarding your stay at our resort. Please accept our apologies for not meeting your expectations; we are very glad our team was able to assists you while on property. As we move forward to a more environmentally conscious hotel, our policy stands with new clean linen every 3 days while staying on our spacious suites, in addition to arrival and departure time. We apologize, due to transportation regulations on the island, hotels may not offer free shuttles. We hope you can give us another opportunity to have you as a guest. Thank you for your patronage.

About the Embassy Suites by Hilton Dorado del Mar Beach Resort

Location 201 Dorado Del Mar Boulevard, Dorado, 00646

Renovations + Closures

The following facilities or services will be unavailable from August 01 2020 to September 12 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Beach
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Spa tub
  • Swimming pool

Property Features

Embassy Suites by Hilton Dorado del Mar Beach Resort offers its guests a full-service spa, 3 outdoor swimming pools, a spa tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this resort measures 22,000 square feet (2 square meters) and includes conference space. A children's pool, spa services, and tour/ticket assistance are also featured at the family-friendly Embassy Suites by Hilton Dorado del Mar Beach Resort. Parking is available for a fee. This 3.5-star Dorado resort is smoke free.

  • 174 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 22,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Number of living rooms1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Luis Munoz Marin Intl. Airport (SJU) (39.1 km / 24.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Dorado del Mar Beach Resort offers 174 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to furnished balconies. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Dorado resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

  • Private balcony (furnished)
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The resort hosts a free manager's reception daily.

Blue Seahorse Pool Grill - This poolside family restaurant specializes in local and international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Paradise Cafe - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Open daily.

E'terie - This café overlooks the pool and garden. Open daily.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 14.50 per night (in/out privileges)
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorado Beach Embassy Suites
  • Embassy Suites Dorado Beach
  • Embassy Suites Dorado Beach Resort
  • Embassy Suites Dorado Mar Beach
  • Embassy Suites Dorado Mar Beach Resort
  • Embassy Suites Mar
  • Embassy Suites Mar Resort
  • Embassy Suites Hilton Dorado Mar Beach Resort
  • Embassy Suites Hilton Mar Beach Resort
  • Embassy Suites Hilton Dorado Mar Beach
  • Embassy Suites Hilton Mar Beach
  • Embassy Suites Dorado Del Mar Beach & Golf Hotel Dorado
  • Embassy Suites Dorado Del Mar Beach And Golf Resort
  • Dorado Embassy Suites
  • Embassy Suites Dorado del Mar Beach Golf Resort
  • Embassy Suites Hilton Mar
  • Embassy Suites by Hilton Dorado del Mar Beach Resort Resort
  • Embassy Suites by Hilton Dorado del Mar Beach Resort Dorado

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.