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Hyatt Place San Juan

3.5 star property
3.5-star hotel near Sheraton Casino

Choose dates to view prices

Photo gallery for Hyatt Place San Juan

Room, Multiple Beds, Pool View | View from room
Creator video
Exterior
Lobby
Room, Multiple Beds ( High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Puerto Rico Convention Center
    ‪7 min walk‬
  • Pan American Pier
    ‪12 min walk‬
  • Condado Beach
    ‪16 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(87 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(76 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, View

8.6 out of 10
Excellent
(36 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, View (2 Queen Beds with Sofa Bed)

9.6 out of 10
Exceptional
(18 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(12 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

San Juan

Oceanside stay.Within a 10-minute walk of this Santurce hotel, you'll find Sheraton Casino and Distrito T-Mobile. Puerto Rico Convention Center and Pan American Pier are also within half a mile (1 km).

What's nearby

  • Sheraton Casino - 4 min walk - 0.3 miles
  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 7 min walk - 0.4 miles
  • Pan American Pier - 12 min walk - 0.7 miles
  • Condado Beach - 16 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬5 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪La Central by Mario Pagan - ‬6 min walk
  • ‪Pudge’s Pizza - ‬5 min walk

About this property

Hyatt Place San Juan

3.5-star hotel near Sheraton Casino
Hyatt Place San Juan offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3184 square feet (296 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Place San Juan. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • 3184 sq ft of conference space
  • 296 sq m of conference space
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Outdoor pool

Hyatt House San Juan

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,008 reviews
$224 nightly
The price is $244
Jul 8 - Jul 9
Total includes taxes and fees
Hyatt House San Juan

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

How close is Hyatt Place San Juan to the airport?

Hyatt Place San Juan is 6.8 mi (11-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place San Juan?

As of Jul 7, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on Jul 13, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place San Juan have an airport shuttle?

Airport shuttle services are not available at Hyatt Place San Juan.

How close is Hyatt Place San Juan to the beach?

This hotel is 0.8 mi (1-min drive) from Condado Beach and 4.2 mi (6-min drive) from Carolina Beach. Don't forget your sunscreen!

Does Hyatt Place San Juan offer free breakfast?

Hyatt Place San Juan does not offer free breakfast.

Is there a casino at Hyatt Place San Juan?

No, there is no casino at this hotel, but Casino Metro (3-min walk) and Sheraton Casino (3-min walk) are nearby.

What time is check-in at Hyatt Place San Juan?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Hyatt Place San Juan?

Free parking is not available at this hotel. Self parking is available for USD 18.00 per day.

Does Hyatt Place San Juan have a pool?

Hyatt Place San Juan features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hyatt Place San Juan have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place San Juan have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place San Juan to downtown San Juan?

Hyatt Place San Juan is 2 mi away from San Juan.

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 780 out of 1149 reviews
Rating 8 - Good. 190 out of 1149 reviews
Rating 6 - Okay. 96 out of 1149 reviews
Rating 4 - Poor. 46 out of 1149 reviews
Rating 2 - Terrible. 37 out of 1149 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rocio

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was very clean and staff was very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Rama, Pleasantville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient comfortable stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Tiesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this hotel is well worth the stay for a family with kids!
Stayed 4 nights in Mar 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for one night, but everything was great. We arrived 3 hours before check in and the lovely front desk clerk allowed us to check in early which we were not expecting as the lobby was full of cruise ship passengers. Great hotel, would highly recommend.
Stayed 1 night in Mar 2025

2/10 Terrible

Hector

Had a confirmed reservation that was not kept by the hotel. Arrived at check-in and was told they didn't have any availability. They could've called, text, messaged, emailed and not have me arrive on site.
Stayed 1 night in Mar 2025

10/10 Excellent

Adbel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place for business trip
Stayed 1 night in Mar 2025

8/10 Good

francis

Liked: Cleanliness, amenities, property conditions & facilities
Solid place to stay in San juan
Stayed 5 nights in Mar 2025

10/10 Excellent

andreina

Stayed 6 nights in Mar 2025

10/10 Excellent

Carlos

Stayed 1 night in Mar 2025

6/10 Okay

Aimee, Bellerose

Disliked: Amenities
Critically understaffed. Cleaning of the room is a big problem. The room was bare bones. No lotion in the bathroom. The staff is not very knowledgeable with one exception. I would not stay there again. The dining facilities are ok for breakfast but limited for dining.
Stayed 4 nights in Mar 2025

4/10 Poor

Cristián

Business traveler
Under staffed hotel with one hour check in delay, poor bedroom cleaning service with one day on which they didn’t show up.
Stayed 4 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Súper good
Stayed 5 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Faviané

Stayed 1 night in Mar 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es exelente facilidad
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth Denisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was near a few different eating and bar options which was fantastic.
Stayed 2 nights in Mar 2025

4/10 Poor

Anuja

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room service was terrible.
Stayed 3 nights in Mar 2025

8/10 Good

Fredericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

christopher j

Liked: Cleanliness, property conditions & facilities
Everyone was friendly and helpful
Stayed 5 nights in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Clean & Comfortable

We stayed at this hotel while our daughter was at a convention across the street. We could walk to the convention center in about 5 minutes. The hotel had a convenient shuttle to the beach & to Old Town Puerto Rico. We didn’t use the pool, but it looked like a fun area, especially for kids. The buffet breakfast was included, but not that great (scrambled eggs, ham, cereal, toast, some fruit, juice & coffee). The room was very clean & comfortable. The convention center area had lots of restaurants & was really alive with live music, etc on Friday & Saturday nights.
Stayed 4 nights in Mar 2025