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Hyatt Place San Juan

3.5 star property
3.5-star hotel near Sheraton Casino

Choose dates to view prices

Photo gallery for Hyatt Place San Juan

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Creator video
Room, 1 King Bed with Sofa bed, Accessible (Shower) | Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(103 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(113 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(54 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(28 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) | Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(14 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Suite, 1 King Bed with Sofa bed, Accessible (Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

San Juan

Oceanside stay.Within a 10-minute walk of this Santurce hotel, you'll find Sheraton Casino and Distrito T-Mobile. Puerto Rico Convention Center and Pan American Pier are also within half a mile (1 km).

What's nearby

  • Sheraton Casino - 4 min walk - 0.3 miles
  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Coca-Cola Music Hall - 8 min walk - 0.5 miles
  • Puerto Rico Convention Center - 8 min walk - 0.5 miles
  • Condado Beach - 17 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Medalla Arena - ‬6 min walk
  • ‪Metropol Restaurant & Bar - ‬4 min walk
  • ‪Pudge’s Pizza - ‬5 min walk
  • ‪Patria Yards - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk

About this property

Hyatt Place San Juan

3.5-star hotel near Sheraton Casino
Hyatt Place San Juan offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3184 square feet (296 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Place San Juan. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • 3184 sq ft of conference space
  • 296 sq m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Outdoor pool
Hyatt House San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,022 reviews
$177 nightly
The price is $193
Jun 21 - Jun 22
Total with taxes and fees
Hyatt House San Juan

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 48-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place San Juan/City Center Hotel

Hyatt Place San Juan/City Center

Hyatt Place Juan/City

Hyatt Place San Juan Hotel

Hyatt Place San Juan San Juan

Hyatt Place San Juan/City Center

Hyatt Place San Juan Hotel San Juan

Frequently asked questions

How close is Hyatt Place San Juan to the airport?

Hyatt Place San Juan is 6.8 mi (11-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place San Juan?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on Jun 14, 2026 start from $193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place San Juan have an airport shuttle?

Airport shuttle services are not available at Hyatt Place San Juan.

How close is Hyatt Place San Juan to the beach?

This hotel is 0.9 mi (4-min drive) from Condado Beach and 4.2 mi (6-min drive) from Carolina Beach. Don't forget your sunscreen!

Does Hyatt Place San Juan offer free breakfast?

Hyatt Place San Juan offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hyatt Place San Juan?

No, there is no casino at this hotel, but Casino Metro (3-min walk) and Sheraton Casino (3-min walk) are nearby.

What time is check-in at Hyatt Place San Juan?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Hyatt Place San Juan?

Free parking is not available at this hotel. Self parking is available for USD 18.00 per day.

Does Hyatt Place San Juan have a pool?

Hyatt Place San Juan features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hyatt Place San Juan have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place San Juan have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place San Juan to downtown San Juan?

Hyatt Place San Juan is 2 mi away from San Juan.

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1199 out of 1683 reviews
Rating 8 - Good. 258 out of 1683 reviews
Rating 6 - Okay. 116 out of 1683 reviews
Rating 4 - Poor. 58 out of 1683 reviews
Rating 2 - Terrible. 52 out of 1683 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

GILBERT, Doral

Stayed 3 nights in Apr 2026

8/10 Good

ramon, miami

Stayed 2 nights in Mar 2026

10/10 Excellent

TRACY, New York

Stayed 1 night in Mar 2026

6/10 Okay

Josh

Stayed 1 night in Feb 2026

10/10 Excellent

liznell

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Nov 2025

4/10 Poor

Luis F.

Liked: Staff & service
Disliked: Amenities
The room felt neglected from a maintenance standpoint. The bathroom especially was an issue with extremely worn out fixtures and intermittent water temperature making it extremely hard to get hot water for a normal shower. The shower control was so worn out that when pulling the lower tub lever to select the shower it leaked causing EXTREMELY LOW WATER PRESSURE. I paid almost $500 a night and clearly expected to get a much nicer room . Certainly feel I did NOT get my money’s worth from such a poorly maintained room. I would not recommend this hotel for a future stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Elyse

Liked: Cleanliness, amenities, property conditions & facilities
Room and amenities were great!
Stayed 1 night in Feb 2026

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and comfortable rooms. The pool area is perfect with a pirate ship that kids were enjoying. Fun spot!
Stayed 1 night in Feb 2026

4/10 Poor

Brian

Liked: Cleanliness, amenities
I paid for my room in full months ago before my stay an hour before my arrival I got an email saying the hotel was overbooked and was transferred to the Sister resort. At that resistor resort, I was told my state would be paid for and I would just need to put a credit card down for any incidentals. I ended up having to pay for a whole Nother night and have yet to be reimbursed.
Stayed 1 night in Feb 2026

10/10 Excellent

Hafsa

Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Stayed 2 nights in Feb 2026

4/10 Poor

Diego

No habia agua caliente!
Stayed 1 night in Feb 2026

10/10 Excellent

Ariana R.

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, great breakfast and perfect pool for kids.
Stayed 3 nights in Dec 2025

10/10 Excellent

Awilda, Scranton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very pleasant. Rooms are very clean. Amenities was great.
Stayed 1 night in Feb 2026

10/10 Excellent

MARY

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, modern facilities
Stayed 3 nights in Feb 2026

10/10 Excellent

Suzanne, Gloucester

Liked: Cleanliness, amenities, property conditions & facilities
Just there overnight. Met all expectations
Stayed 1 night in Feb 2026

10/10 Excellent

Wilfredo

Excelente
Stayed 1 night in Feb 2026

2/10 Terrible

Rajay

Stayed 2 nights in Feb 2026

4/10 Poor

Alain

Stayed 1 night in Feb 2026

10/10 Excellent

reagan

Stayed 1 night in Feb 2026

10/10 Excellent

MARISOL

Stayed 1 night in Feb 2026

4/10 Poor

Yoshiko

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
At best inconsistent hot water in room, which went unaddressed over course of 5-night stay. Housekeeping did not exchange used glasses/cups or replenish coffee, tea, or even toilet paper (and one day didn't even come into the room). Staff were otherwise courteous/professional, and facilities were otherwise fine. Shuttle bus to various locales was convenient, if not on a particular timetable.
Stayed 5 nights in Feb 2026

2/10 Terrible

Lesley

Traveled with family
Booking a room is a slow process that has to be done on line even though we were sitting in the reception area of the hotel. we cancelled our room very soon after booking and received a text that it had been cancelled yet I was charged $104.77 and $69.39, not sure why. I would like that money refunded either from the Hyatt or Expedia.
Stayed 1 night in Jan 2026

10/10 Excellent

Pedro

Business traveler
Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Feb 2026

10/10 Excellent

China

Liked: Cleanliness, amenities, property conditions & facilities
Service, staff and room where great.
Stayed 1 night in Feb 2026