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El Conquistador Resort

4-star property
1000 Conquistador Avenue, Fajardo, 1-855-201-7819
4.3 out of 5
Very good!
See all 34 travelocity Reviews

"Great price which includes three swimming pools with a swim up bar, Coqui water park and a boat ride to Palomino Island! All the amenities for one low ... " More

By a verified traveler on Fri 11 Aug 2023

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Hotel Description

4-star beachfront hotel near Laguna Grande, connected to the convention center

Beachfront retreat

A stay at this Cabezas hotel places you within 3 miles (5 km) of Laguna Grande and 6 miles (10 km) of Cayo Icacos. El Yunque National Forest and Carabali Rainforest Park are within 12 miles (20 km).

18-hole golf course

This Mediterranean hotel features a private beach, a golf course, and free water park access. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the lazy river, children's pool, and waterslide.

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$235* Per night/room Oct 31 - Nov 1

Superior Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

El Conquistador Resort ratings based on 34 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for El Conquistador Resort

Everyone (14) Couples (7) Family (12)
5 out of 5
Great price which includes three swimming pools with a swim up bar, Coqui water park and a boat ride to Palomino Island! All the amenities for one low price which is included with your reservation. Had a wonderful time and looking forward to returning.

Posted by on Aug 11, 2023

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Comment from Hotel Management

Aug 14, 2023 by Viviany

Greetings Suavet. We're glad you enjoyed your stay and the amenities. We look forward to your next visit.

5 out of 5
Amazing

Posted by on May 17, 2023

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Comment from Hotel Management

May 17, 2023 by Viviany

We're glad you had an amazing stay. We hope to see you again soon!

3 out of 5
I loved the view, I would've like there to be more food options and piña coladas in the actual pineapple not an imitation in a plastic cup.

Posted by on May 16, 2023

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Comment from Hotel Management

May 16, 2023 by Viviany

Thank you for staying with us and for sharing your suggestions. Guest comments give us the opportunity to continue improving our services. Please do give us an opportunity to make every stay count and come back to us!

5 out of 5

Posted by on May 1, 2023

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Comment from Hotel Management

May 22, 2023 by Viviany

Agradecemos su calificación positiva. Esperamos volverle a ver pronto. /We appreciate the positive review. We hope to see you again soon!

5 out of 5

Posted by on Apr 18, 2023

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Comment from Hotel Management

May 8, 2023 by Viviany

Agradecemos su calificación positiva. Esperamos volverle a ver pronto. /We appreciate the positive review. We hope to see you again soon!

5 out of 5
Helpful, friendly staff. Very clean with a variety of activities for all. Offered many excursions and the island was fantastic. Internet was spotty. Nightly entertainment/activities was sparse.

Posted by on Apr 12, 2023

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Comment from Hotel Management

Apr 12, 2023 by Viviany

We're glad you enjoyed your stay with us. We take great pride in our staff, and we're extremely happy you were able to appreciate their services. We hope to see you again soon!

1 out of 5

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 25, 2023 by Viviany

Our sincere apologies for not exceeding expectations. Guest criticism is one of our most powerful tool to measure our levels of service and product. We'd like to know more details about your rating.

5 out of 5

Posted by on Mar 12, 2023

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Comment from Hotel Management

Apr 3, 2023 by Viviany

Agradecemos su calificación positiva. Esperamos volverle a ver pronto. /We appreciate the positive review. We hope to see you again soon!

3 out of 5
No security measures after a attempted break in to our room at 2 a m

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 13, 2023 by Viviany

Our apologies for not exceeding expectations. We'll be sharing this review with the team so we may further investigate and improve.

5 out of 5

Posted by on Feb 26, 2023

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Comment from Hotel Management

Mar 20, 2023 by Viviany

Agradecemos su calificación positiva. Esperamos volverle a ver pronto. /We appreciate the positive review. We hope to see you again soon!

About the El Conquistador Resort

Location 1000 Conquistador Avenue, Fajardo, 00738

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:

  • Spa

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included

Property Features

Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course and cool off in one of the 4 outdoor swimming pools. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a children's pool, and a 24-hour fitness center. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Fajardo hotel is smoke free.

  • 368 guestrooms or units
  • 6 levels
  • 4 buildings
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Built in 1968
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

El Conquistador Resort offers 368 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Fajardo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

  • Deep soaking tub
  • IPod dock
  • LCD television
  • Satellite channels
  • Premium channels
  • Netflix
  • DVD player
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (once per stay)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:30 AM.

El Cafecito - This coffee shop serves breakfast and light fare.

Cafe Bella Vista - This poolside theme restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Oasis - This theme restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Marina Bar - Onsite cocktail bar. Open daily.

Hightide Rooftop Bar - This rooftop bar is located by the pool. Open select days.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Motor boating nearby
  • Beach volleyball on site
  • Fishing nearby
  • Skydiving nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby
  • Water tubing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.

  • Deep tissue massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 70.85 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Conquistador Resort Waldorf Astoria Hotel Fajardo
  • El Conquistador Waldorf Astoria Fajardo
  • El Conquistador Resort Waldorf Astoria Hotel
  • El Conquistador Waldorf Astoria Resort Fajardo
  • El Conquistador Waldorf Astoria Resort
  • El Conquistador Waldorf Astoria
  • El Conquistador A Waldorf Astoria Resort
  • El Conquistador Resort a Waldorf Astoria Hotel
  • Conquistador Waldorf Astoria
  • El Conquistador Resort Hotel
  • El Conquistador Resort Fajardo
  • El Conquistador Resort Hotel Fajardo

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.