City center retreat
A stay at this Santurce hotel places you steps from Puerto Rico Convention Center and within a 5-minute walk of Distrito T-Mobile. Coca-Cola Music Hall and Pan American Pier are also within half a mile (1 km).
Casino, 24-hour fitness
This smoke-free hotel features a casino, a full-service spa, and 4 restaurants. Bring the family and enjoy the children's pool and kid-friendly dining. Unwind with a drink at one of the 4 bars/lounges and enjoy freebies like WiFi in public areas and a beach shuttle.
Aug 29, 2023 by Gamaliel
Gracias por su retroalimentacion y por escoger al Sheraton PR Hotel y Casino! Esperamos volverle a ver en un futuro cercano!
Aug 24, 2023 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Jun 20, 2023 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
May 31, 2023 by MMatos
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Mar 13, 2023 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Mar 20, 2023 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Dec 19, 2022 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
Apr 8, 2022 by Gamaliel
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.
The property will be renovating from March 29 2023 to October 31 2023 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternate facilities during the renovation:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Sheraton Puerto Rico Resort & Casino offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes a conference center. A casino, a children's pool, and a terrace are also featured at the family-friendly Sheraton Puerto Rico Resort & Casino. Parking is available for a fee. This 4-star San Juan hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Sheraton Puerto Rico Resort & Casino has 4 restaurants serving lunch and dinner.
Metropol Restaurant - This family restaurant specializes in Cuban cuisine. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.