Book Hotels in Dorado

"I don’t know why this hotel is getting a good review , maybe my experience is just different . When we arrived for check-in and was given a room . We don’t have any hot water in our room and the front desk was informed about it . The staff who told me her name was Mariz said that the entire hotel don’t have any hot water and we just need to tolerate not having hot water to shower . She promised to give us a different room after breakfast the next day and they will not charge me the resort fee . When I check again they said that there’s no info about my complain and there is no Mariz working there . I ended up taking to the supervisor named Alex and he said that he will transfer us to a different room . But this situation makes us delayed in our itinerary that day , putting our stuff to the luggage’s and changing rooms . The worst is they said that the entire hotel are having problem with hot water . I asked multiple occupants/customers and they said they have hot water . This experience is really frustrating . Long lines in the hot food . They have only 1 person on their omelet side of the breakfast with long line of people . No other variety of food serve. It’s the same choices everyday . The complimentary towels , umbrella and chairs in the beach is very limited too for the amount of people checkedin . We have to wait for chairs and umbrellas to be empty even at a very early part of the day . "

"Nice place, one minor complaint . The property should not allow children & teenagers under 18 in the swim-up bar pool area."

"The pool and grounds are great. The breakfast and onsite restaurants and pool bar and grill were great. The other fun options were great for my teens - bowling go karts and billiards. We loved this resort but the rooms need some significant updating. It wasn’t dirty per se but run down. I hope Hilton gives this resort some love because it can be phenomenal if they do. "

"Excellent resort. Comfortable beds and rooms. The pool was really well laid out with spaces for families and couples alike. The restaurants were excellent. Buffet breakfast was so fresh and well stocked. Cocktails were delicious. The beach is beautiful. Unfortunately the water was a bit rough during our stay, so we mostly stayed by the pool. We would love to return in the future. "

"Pool needs to be clean. Personnel needs to be kind, work with a smile and good attitude. The hotel is beautiful. The room is comfortable. The view is amazing."

"I would highly recommend. We had a great stay! The hotel staff was great from the front desk to housekeeping. The hotel itself was beautiful, clean and well stocked. The amenities were great, and we felt completely relaxed throughout our stay."