Find a Hotel in San Juan Antiguo

"Deben. De mejorar el Check in , por lo demás todo fue excelente"

"I do not recommend this hotel to anyone, terrible parking spot where you have to walk long distance to reach the hotel, breakfast was terrible with no options and the bacon and sausage were only for private parties not for guests, we request to change sheets for the bed and when we get back in the night everything was the same. It's the worst experience I've had so far in an hotel."

"My husband and I arrived early before our room was not ready. We were told that we would be sent a text when the room was ready. We never received the text and returned back to the hotel at 4:30 and the room was ready. The room we reserved was a king courtyard suite. The room was nothing like described. There was no courtyard view only two ceiling high windows that provided little to no natural light. I went back to the front desk and expressed my concern about the room I reserved versus the room we received. I was told that the living room area was the court yard area. They clearly have a different definition of what a courtyard view actually is. We were there 3 nights and each night we barely got any sleep until after 2 :00 am due to our room being located directly under the rooftop restaurant and the dropping of items on the floor, cleaning of floors etc etc etc. Thursday morning I went down to the front desk and let them know that they should have informed us where the room was located because we would have certainly requested another room. I also met some young ladies who also were staying at the Alma and they expressed the same concern that I did as far as the courtyard view. This is definitely something that needs to be explained better in the description of the rooms. The location was great. The restaurant located inside of the hotel was overpriced and didn't have a wide variety on their menu. We ate all of our meals at local establishments. "

"T"

"Easy check in and check out. Very friendly"

"Yes"