Book a hotel near Calle Fortaleza, Old San Juan

"Our stay started out horribly. We did not have the room I had paid for, for the first 2 days. We actually had to repack and move 2 different times. After finally getting into our beautiful Garden room, thing were wonderful. If at all possible, with the exception of the Steak House,don't eat the food. It must come out of one central kitchen and arrives practically dehydrated and very salty. We finally either went into Old San Juan or ordered Door Dash. The pools are 3 and 4 ft. deep and we only used then one time BUT the beach ah, the beach, was wonderful!! The lounger and umbrellas were free, something we never had on our Florida stays. All of the staff we encountered were very hospital and helpful (with the exception of the person who would not listen to me on our original sign in day). We went to this hotel because we don't have passports and Florida had outlived it's pull. We'd definitely return!"

"The location is good but the restaurant is poor"

"The room was clean, is spacious, the bed was comfortable. The A/C worked perfectly. I was contacted very frequently about my stay, they kept sking if everything was good, if I needed anything. I really felt well taken cared of. There are no courtains and daylight lits the room very early in the morning, interrupting our sleep. The last night of our stay someone made really strong noices I did not recognized if they came from the roof or next door, but it was annoying."

"Room was extremely cold, called front desk 2x"

"Excelent"

"Room was great for a short trip! Staff was very helpful! Amazing location, literally near everything!"