Book a hotel near Plaza las Americas, Hato Rey Norte

"Great time "

"amazing all around, but the best part of this place was the staff. All so so amazing!"

"Great suite size, family friendly resort. "

"Bartender was excellent"

"We would never stay here again, there was cockroaches in our room. I wanted a refund but they wouldn't give me one, did give me a better room. The first room had toilet paper stuffed in the bottom of the window to try to block a gap. There was a cracked bulge below the window in the wall. The new room had a hole in the ceiling panel. The inside of the elevator had something spilled down the length of the door. The virtual greeter system was weird, there was a person right there to help us...we needed washclothes and hand towels no instructions on how to call on the phone to the front desk, tried dialing 0, got the virtual greeter who couldn't keep us so had to go to the front desk to ask. No shelf in the shower.. The street parking sucked, not enough room. Dixie size cups for the tea and the coffee. Rooms small, overpriced rooms.Only good parts of the stay were the tea offered, locks on doors, lobby and outside area."

"I had an amazing stay in Puerto Rico and couldn’t have asked for a better host! From the moment I arrived, everything was smooth, welcoming, and well-organized. The host was incredibly responsive, kind, and always available to help with anything I needed, whether it was recommendations or quick questions. The place itself was spotless, comfortable, and exactly as described—if not better. It had everything I needed for a relaxing and enjoyable stay, and the location was perfect for exploring the beauty of Puerto Rico. I especially appreciated the little details that made the experience feel special and personal. Overall, this was a 5-star experience. I would absolutely stay here again and highly recommend it to anyone visiting Puerto Rico. Thank you for such a wonderful stay!"