City center stay
With a stay at this Old San Juan apartment, you'll be steps from Museo del Mar and Teatro Tapia. Calle Fortaleza and Plaza de Colon are also within half a mile (1 km).
Free WiFi in public areas, a terrace, and express check-out are available at this apartment. Luggage storage and concierge services are also provided.
Free WiFi, cable TV
The 10 apartments have TVs with cable channels and offer free WiFi and room service.
Jul 20, 2021 by Katherine
Thank you very much for choosing Puerto Rico as your vacation destination and for staying in Fortaleza Suites. It was our pleasure having you here! Regarding the leak in the room and the mold, we have started working on it already, but thank you for informing and we are sorry for the inconvenience. Please make sure to notify us while staying in the hotel as well, so we can make the necessary arrangements. Have a safe flight home!
Apr 28, 2021 by Elizabeth
Dear guest, we are sorry for the inconvenience. Next time please let the reception know so they can help you out with the situation.
Sep 18, 2020 by Zoe
Thank you for staying with us.
Sep 16, 2019 by Elizabeth
Thanks for staying with us! ^_^ Cordially, Elizabeth ^_^
Feb 18, 2019 by Marcia
Thanks for staying with us.
Apr 15, 2017 by Maricruz
Dear Guest, Sorry your accommodation was not 100%, the only time our internet is down, is when there is a sector being affected , otherwise our internet is good, hope you give us amother chance
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
As a guest of Fortaleza Suites, you'll find a terrace, concierge services, and room service (during limited hours). WiFi and wired Internet are free in public spaces. This 3.5-star San Juan apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Fortaleza Suites offers 10 accommodations with complimentary toiletries. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 1:00 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 1:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.