8/10 Good
Ronald R, Maplewood
Traveled with partner
Jan 29, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times. They are slowly upgrading different areas from the aging hotel they started with. The room we had this week was the same room we had on our first stay (oceanfront view) and this time was completely upgraded. The beds are excellent. I only had two irritations, one was the patio door, it kept coming off the track making it difficult to open and close. The other was a coffee pot with no coffee supplies. I enjoy a cup early in the morning and this is one of the HI perks for me. Either give guests supplies or take out the pot? Two bottles of water supplied daily which was nice and a refrigerator in the room.
There are 3 restaurants, only two were open and crowded on Friday-Sunday. Food was ok, typical all-inclusive offerings. We prefer to go into town for dinners anyway. The staff is amazing, always helpful and smiling. Pool and beach service was good.
This is a family friendly resort, lots of kids having a great time. The location of this hotel cannot be beat, the beach is beautiful and proximity to town is right across the street, so if you can overlook some small flaws you will enjoy your stay.
Ronald R
Stayed 7 nights in Jan 2024