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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Upscale beachfront property with 12 outdoor pools

Choose dates to view prices

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment areas, sauna, hot tub, steam room, hot springs
Property video
7 restaurants, breakfast, lunch, dinner served; seafood
Lobby
Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Place, Mujeres Beach
    ‪6 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(131 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(88 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillowtop beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(44 reviews)
  • Garden view
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Ocean View

  • 1022 sq ft
  • Sleeps 2

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Garden View

  • 624 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Pool View

  • 721 sq ft
  • Sleeps 4

View all photos for Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Pool View

  • 721 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Master with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Garden View

  • 850 sq ft
  • Sleeps 4

View all photos for Suite Superior with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Panoramic View

  • 1076 sq ft
  • Sleeps 2

View all photos for Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Garden View

  • 624 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Master with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Pool View

  • 990 sq ft
  • Sleeps 4

View all photos for Suite Superior with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Ocean View

  • 624 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Garden View

  • 850 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Pool View

  • 1076 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Panoramic View

  • 1022 sq ft
  • Sleeps 2

View all photos for Suite Luxury with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Ocean View

  • 645 sq ft
  • Sleeps 2

About the neighborhood

Costa Mujeres

On the beach.You'll find Playa Mujeres Golf Club and Mujeres Beach within 3 miles (5 km) of this property. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 3 min drive - 2.7 miles
  • Mujeres Beach - 6 min drive - 3.5 miles
  • Punta Sam Ferry Terminal - 7 min drive - 5.5 miles
  • Punta Sam Beach - 7 min drive - 5.5 miles
  • El Meco Archaeological Site - 9 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Velvet - ‬17 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Upscale beachfront property with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 6 swim-up bars
  • 8123 sq ft of conference space
  • 755 sq m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.5 out of 5, Wonderful, 1,573 reviews
$553 nightly
The price is $658
Mar 5 - Mar 6
Total with taxes and fees
Finest Playa Mujeres by The Excellence Collection - All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

How close is Majestic Elegance Costa Mujeres – All Inclusive to the airport?

Majestic Elegance Costa Mujeres – All Inclusive is 20.6 mi (38-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Majestic Elegance Costa Mujeres – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Majestic Elegance Costa Mujeres – All Inclusive.

How close is Majestic Elegance Costa Mujeres – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Majestic Elegance Costa Mujeres – All Inclusive offer free breakfast?

Majestic Elegance Costa Mujeres – All Inclusive offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Majestic Elegance Costa Mujeres – All Inclusive?

No, there is no casino at this property, but PlayCity Casino (19-min drive) and Dubai Palace Casino (20-min drive) are nearby.

What time is check-in at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Majestic Elegance Costa Mujeres – All Inclusive?

This property offers free self parking.

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Majestic Elegance Costa Mujeres – All Inclusive features 12 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Majestic Elegance Costa Mujeres – All Inclusive have a restaurant?

There are 7 onsite restaurants, offering options like seafood, garden views, and a beachfront location.

Does Majestic Elegance Costa Mujeres – All Inclusive have a spa?

Pamper yourself with a day at Blossom, where you can enjoy mani/pedis, massages, and body treatments.

How close is Majestic Elegance Costa Mujeres – All Inclusive to downtown Costa Mujeres?

Majestic Elegance Costa Mujeres – All Inclusive is 0.4 mi away from Costa Mujeres.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2562 out of 3523 reviews
Rating 8 - Good. 506 out of 3523 reviews
Rating 6 - Okay. 266 out of 3523 reviews
Rating 4 - Poor. 95 out of 3523 reviews
Rating 2 - Terrible. 94 out of 3523 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Genevieve

Stayed 5 nights in Nov 2025

6/10 Okay

Jessie, Crandall

Many
Stayed 7 nights in Nov 2025

10/10 Excellent

Igor V

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal was amazing . She helped us throughout our reservation very welcoming any issues that we had she followed up with us and made sure we were happy with our stay thank you very much, Crystal.
Stayed 10 nights in Oct 2025

10/10 Excellent

Laureen Richanna

Liked: Cleanliness, amenities, property conditions & facilities
All of the Amenities were really great and the resort was beautiful! The staff throughout the resort was super nice, friendly and welcoming. My butler, Isaac, made my stay so much enjoyable. He checked in and out with me at the start of his shift and at the end of every night. He was able to provide me with information about restaurants and entertainment for the day which made things easier to navigate. He was super helpful, friendly, informative and was always professional. Also the house keeper did such a great job everyday with cleaning the rooms and restocking what was needed. I would recommend this resort to anyone looking for a great vacation.
Stayed 5 nights in Nov 2025

10/10 Excellent

Anh Duc

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very friendly staff, good food
Stayed 6 nights in Oct 2025

8/10 Good

Kenneth Edward

Stayed 9 nights in Nov 2025

10/10 Excellent

Tina Thai, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

6/10 Okay

Kajuan

Stayed 5 nights in Oct 2025

10/10 Excellent

Susan, Norman

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating, clean room and food was excellent!
Stayed 6 nights in Nov 2025

10/10 Excellent

Rebecca L, Saint Louis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Enrique was amazing and made sure we had everything we desired the entire trip! Beautiful resort with beautiful landscaping. The food was delicious, always fresh and always hot! We loved the entertainment staff too! We will be back again!
Stayed 7 nights in Nov 2025

10/10 Excellent

Sergio Joseph

Stayed 4 nights in Oct 2025

10/10 Excellent

Haleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! So many bar and restaurant options. We were able to add the honeymoon package once we arrived and got to have a breakfast in our room one morning and a romantic dinner on the beach! All of the staff is incredibly nice, friendly, and fun! Our butler was Ruby, and she was amazing! We were able to message her with anything we needed and she made sure we had everything! Highly recommended!
Stayed 5 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff anywhere you go. Rubi our butler was kind and helpful with anything we needed and always let us know what was going on for the day. The room was clean with excellent service from Conchi. The common areas were also clean with staff always making sure you were taken care of with whatever beverages or food desired. Beach was also relatively clean for it being seaweed season. Would recommend Majestic to family and friends.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. However restaurant cooking is salty in general, technique could be improved. Too much plastic used. The entire resort is quite well kept but could use a face life. Staff is friendly. Our butler Tete, Jimmy the waiter at Mar House and our chambermaid Isabel were outstanding.
Stayed 6 nights in Nov 2025

10/10 Excellent

Fei Anne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place with great food and fantastic staff. Everyone was really accommodating and extremely friendly. There are also great nightly activities and shows to enjoy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Arvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room picked out for us, very friendly and and overall great staff, great food... can't say enough good things about this resort!
Stayed 7 nights in Oct 2025

8/10 Good

Ziyi

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only few restaurants open for breakfast and lunch. Pools are small. Otherwise it’s amazing.
Stayed 4 nights in Oct 2025

8/10 Good

Ehsan, Houston

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffing was awesome.
Stayed 6 nights in Oct 2025

10/10 Excellent

Fatima Abgail

Liked: Cleanliness, property conditions & facilities
The best resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Kirsten

Stayed 7 nights in Oct 2025

6/10 Okay

Justin, Fombell

Traveled with partner
Liked: Cleanliness
Was not a 4.5 star hotel. Very nice but not up to the same standard as other higher end luxury AI resorts. However, I would go again if the price was right. Definitely could have been a little better.
Stayed 4 nights in Oct 2025

10/10 Excellent

David Gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are seasoned travellers and typically stay in luxury 5 star resorts such as Secrets and The Excellence. This resort rivals the best 5 star resorts that we have stayed at and in some respects excels. The resort's greatest strength is in their employees. They are all fluent in english and can easily carry on a conversation with you. We thoroughly enjoyed this resort and can recommend it without hesitation.
Stayed 7 nights in Oct 2025

10/10 Excellent

Daishia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The clean room and the friendly, helpful staff really stood out to me.
Stayed 5 nights in Oct 2025

10/10 Excellent

Melissa Elizabeth, Airdrie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great food. Ian at the Piano Bar and Eric at the Lobby bar were absolutely amazing! We WILL be back!!!
Stayed 5 nights in Oct 2025