Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Upscale beachfront property with 12 outdoor pools

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Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment areas, sauna, hot tub, steam room, hot springs
Property video
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Lobby
7 restaurants, breakfast, lunch, dinner served; seafood

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪5 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, Punta Sam Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(132 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(88 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(45 reviews)
  • Garden view
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Costa Mujeres

On the beach.You'll find Playa Mujeres Golf Club and Mujeres Beach within 3 miles (5 km) of this property. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 2.5 miles
  • Mujeres Beach - 7 min drive - 3.3 miles
  • Punta Sam Beach - 10 min drive - 4.8 miles
  • Punta Sam Ferry Terminal - 10 min drive - 4.8 miles
  • El Meco Archaeological Site - 13 min drive - 6.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Velvet - ‬17 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Upscale beachfront property with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 6 swim-up bars
  • 8123 sq ft of conference space
  • 755 sq m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

How close is Majestic Elegance Costa Mujeres – All Inclusive to the airport?

Majestic Elegance Costa Mujeres – All Inclusive is 20.6 mi (38-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Majestic Elegance Costa Mujeres – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Majestic Elegance Costa Mujeres – All Inclusive.

How close is Majestic Elegance Costa Mujeres – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Majestic Elegance Costa Mujeres – All Inclusive offer free breakfast?

Majestic Elegance Costa Mujeres – All Inclusive offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Majestic Elegance Costa Mujeres – All Inclusive?

No, there is no casino at this property, but PlayCity Casino (19-min drive) and Dubai Palace Casino (20-min drive) are nearby.

What time is check-in at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Majestic Elegance Costa Mujeres – All Inclusive?

This property offers free self parking.

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Majestic Elegance Costa Mujeres – All Inclusive features 12 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Majestic Elegance Costa Mujeres – All Inclusive have a restaurant?

There are 7 onsite restaurants, offering options like seafood, garden views, and a beachfront location.

Does Majestic Elegance Costa Mujeres – All Inclusive have a spa?

Pamper yourself with a day at Blossom, where you can enjoy body scrubs, aromatherapy, and body treatments.

How close is Majestic Elegance Costa Mujeres – All Inclusive to downtown Costa Mujeres?

Majestic Elegance Costa Mujeres – All Inclusive is 0.4 mi away from Costa Mujeres.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2586 out of 3562 reviews
Rating 8 - Good. 513 out of 3562 reviews
Rating 6 - Okay. 270 out of 3562 reviews
Rating 4 - Poor. 98 out of 3562 reviews
Rating 2 - Terrible. 95 out of 3562 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Chad

Stayed 5 nights in Feb 2026

10/10 Excellent

Paula

Stayed 7 nights in Jan 2026

10/10 Excellent

Neal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best service at any hotel, ever.
Stayed 6 nights in Dec 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We chose this place due to the reviews online - it is a pricey place for what we experienced. The rooms, if you get a one bedroom suite, are awesome for families. The pool was freezing - even when it is hot outside, it was barely tolerable for our kids to get in the pool. The service was so-so - good service when someone came to you, but not always efficient. The gym is big, but it needs a lot more free weights and cleaned better. There was only one rack of free weights. The food is good, but not exceptional. I also feel like all-inclusive isn't really all-inclusive as they try to have you buy wine (at much higher prices than restaurants in the USA) in order to get reservations at the restaurants. The beach is amazing - best part of the trip.
Stayed 8 nights in Dec 2025

10/10 Excellent

Stephanie Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa estadia foi maravilhosa, desde a comida, o quarto, o acesso à praia, as piscinas, o spa, o atendimento e a festa da virada do ano. Eu definitivamente voltarei ao Majestic de Cancún ou até mesmo o de Punta Cana. Tradução para o inglês: Our stay was wonderful, from the food and the room to the beach access, the pools, the spa, the service, and the New Year’s Eve party. I will definitely return to the Majestic in Cancun or even the one in Punta Cana.
Stayed 5 nights in Dec 2025

4/10 Poor

Luis

Stayed 7 nights in Dec 2025

10/10 Excellent

Juan, Wood Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this resort was amazing!!! Staff goes above and beyond at everything! Our Butler Sergio was the absolute best!!! Can’t wait to come back to this beautiful property! Loved everything!!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Shauna, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was wonderful, from staff service to dining! Our only comment could be that the pools be warmer!
Stayed 7 nights in Dec 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2025

10/10 Excellent

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and spacious, as were all of the restaurants. We never had an issue finding a spot to sit and enjoy. The staff were all very pleasant and kind. Especially Kevin who was working very hard down at the beach. We would return. It was nice to be at a very full resort but not have it feel busy at all.
Stayed 7 nights in Dec 2025

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, property conditions & facilities
The food at the restaurants were mediocre. Seafood didn't taste fresh at all. Too fishy. I've tasted better Mexican street food than what they had at their Mexican restaurant.
Stayed 7 nights in Dec 2025

6/10 Okay

Nao

Traveled with partner
Disliked: Property conditions & facilities
Lots of stuff can be improved at this resort food quality, resort quality , upkeep of the resort, answering and returning calls from staff We had lots of hiccups at this resort and me and my wife will never be pack this resort is fake luxury at its finest! One thing though our butler Amado was awesome in every such way!! He was great!
Stayed 6 nights in Dec 2025

10/10 Excellent

Olaf, Nuernberg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is overall very good. Stuff was always ver friendly. The ambassador from Expedia Ms Krystel was exceptional.
Stayed 6 nights in Dec 2025

8/10 Good

Benjamin

Stayed 14 nights in Dec 2025

8/10 Good

Pulkit

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Decent room
Stayed 4 nights in Sep 2025

10/10 Excellent

Katayoun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 weeks over Christmas and New Year’s. Overall, it was excellent. Majestic resort chains never disappoint. But, I found Mexican resorts have better service. The staffs are extremely friendly and they do go above and beyond to make you feel welcomed and comfortable. They are all smiling and in great spirit. The place is spotless. When we arrived, the resort was much more quieter. We stayed at the Club 18+ plunged pool section. It has couple of Members Only lounges, an exclusive pool and lots of other things. The resort has 6 a la chart restaurants, 4 of them is based on 1st come 1st serve. French and Japanese need in advance reservations. We went to all restaurants and it was great. The buffet is excellent. I cannot find any flaws or problems. Everyone was friendly and professional. Nobody expects you to tip, you get the exact same service with or without tipping. Our butler Enrique was fantastic and always kept in touch. He made sure we are having a great time and taken care of. Our made Angelica made sure our rooms (we had 2 side by side rooms) are well done and she did do a fantastic job. She even came twice a day. Both fridges were filled daily and we had coffee makers and kettle in both rooms. The rooms are spacious and adequate for 2 adults. The plunge pool was amazing! We would hang out there after lunch. 24/7 room service was awesome. Jose and Raul at the steakhouse were super friendly, funny and professional. We had a great dinner there.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
This was our second visit. Rooms are spacious and clean, grounds are immaculate, great service everywhere, beautiful beach, clean pools, good food.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kais

Stayed 6 nights in Dec 2025

6/10 Okay

Emil

Resort overall is clean. Everyone works very hard to clean, maintain and serve the guests. Front desk needs to improve on conflict resolution.
Stayed 6 nights in Dec 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort by far exceeded my expectations. I have been to Mexico four times in various places and this one was hands down the best! The rooms were spectacular, beautiful beach, so many pools, great food and outstanding hospitality and service!
Stayed 7 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 5 nights in Dec 2025

10/10 Excellent

Jasmeen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and resort! Very clean and friendly staff - the resort speaks for itself. We had an amazing time with the plunge pool suite and floating breakfast - definitely recommend!!
Stayed 4 nights in Dec 2025

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I loved the facility. Our room was nice and large, with a good view of the pool area. I personally liked the layout of the adult side pool area. The main adult pool is small, but there are lots of areas for couples to relax. Large groups might enjoy the main pool areas more, as they seem livelier. We had to adjust our expectations with the staff a bit. The very first time I asked a waiter for water, he told me to get it myself from the club lounge. That set the tone for the week. I ended up getting most of my water, beer, and soda from the club lounges, including a minibar restock. We aren't big drinkers, so it wasn't a huge deal. It didn't stop us from having a good time. I can list 5-10 times when we had to alter course due to staff. Including two dinner plans on separate nights. Speaking of dinner, I don't understand all the glowing reviews about the food. We found it on par with similar resorts at this level. It wasn't bad, just nothing great. Lunch is a struggle unless you love hot dogs, hamburgers, or buffet pizza. Although they had other options, there was often limited or no staff at certain buffet stations. I would go back, but it wouldn't be my first choice for resorts of this caliber. If you already booked, Erik in the main lobby bar at night makes some of the best drinks I've ever had.
Stayed 8 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous. The room upkeep was excellent. The food options were great. Overall it was a lovely experience
Stayed 4 nights in Dec 2025