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4.1 out of 5

"The walking paths with all the foliage was beautiful. " More

By a verified traveler on Thu 20 Oct 2022

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Hotel Description

5-star beachfront property near Akumal Beach

On the beach

Within 9 miles (15 km) of this property, you'll find Xel-Há Park and Dos Ojos Cenote. Tulum Mayan Ruins and Xplor Theme Park are also within 20 miles (32 km).

All-inclusive

This luxury property features an attached winery, a full-service spa, and a nightclub. Relax with beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 7 restaurants and perks like free buffet breakfast and free valet parking.

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$619* Per night/room Oct 6 - Oct 7

Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Suite Double Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Swim Out King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deal Of The Day

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Secrets Akumal Riviera Maya - Adults Only - All Inclusive ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Everyone (7) Couples (7)
4 out of 5
Great place

Posted by , from BELTSVILLE on Jul 21, 2023

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Comment from Hotel Management

Jul 21, 2023 by Kind regards from Secrets Akumal Riviera Maya Team

Dear guest,We truly appreciate your preference to stay with us for your vacation.We hope you can honored us again so we can provide you the excellent service you deserve.

5 out of 5

Posted by on Oct 29, 2022

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5 out of 5
The walking paths with all the foliage was beautiful.

Posted by , from OXFORD on Oct 20, 2022

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Comment from Hotel Management

Oct 20, 2022 by Samantha Valdez E- concierge

Dear Daniel, thank you for choosing Secrets Akumal, we are happy to read that you have enjoyed our beautiful faciliites. We hope to have the opportunity to welcome you back soon! Kind regards

5 out of 5

Posted by , from Texarkana on Dec 28, 2021

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5 out of 5
I'd give it a 9.5 out of 10. The .5 was subtracted because they "caved" to some rude guest who wore bathing suits to Oceana dinner when it clearly says a dress code. If I and everyone else in line takes the time to change into the dress code everyone should. No exceptions.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 21, 2021 by Fabiola Saucedo / Social Media Coordinator

Dear guest, We would like to thank you for choosing our resort for your holidays and it is a pleasure to hear that your stay was very pleasant. We also appreciate your suggestion as it allows us to continuously improve the experience we create for all our guests. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Warm regards from Akumal,

4 out of 5
Loved the swim out room. The pool area and service was great. Didn't like the fact that I was a single, and yet every night my room was turned down as a couple. Also, you couldn't take left overs from the higher end restaurants back to your room if you didn't finish your meal. Alcohol was not top shelf,and you had to ask every time for call liquor. Drinks seemed very watered down.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 23, 2021 by Fabiola Saucedo / Social Media Coordinator

Dear guest, Thank you for your preference and for choosing our resort again for your recent holidays and it is a pleasure to read such a detailed overview of your recent visit. We are very glad to learn that your stay was a pleasant one and we value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Warm regards from Akumal,

2 out of 5

Posted by on Aug 23, 2021

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4 out of 5
Having a swim out pool was cool although we didn’t use it very much so not sure I would spend the extra money again. The staff was amazing and overall really liked the resort. Entertainment by the pool was fun and nice swim up bar. The main pool could have used some music throughout the day though. There was a dedicated quite pool so not sure they didn’t at main pool. To be a secrets I was a little disappointed in the food. The pool side food and the themed food by the pool at lunch was better than the “fine” dining options at night.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Sep 8, 2021 by Fabiola Saucedo / Social Media Coordinator

Dear guest, Thank you for staying with us on your recent visit to Riviera Maya as well as taking the time to provide your comments, our guest’s feedback is truly appreciated in our constant commitment to make a memorable experience. We are very glad to learn that throughout your stay enjoyed our beautiful facilities, the entertainment and the service. However, we sincerely regret reading that our gastronomy at the restaurants fell short of your expectations, and I would like to take the opportunity to mention that our Executive Chefs always strive a high standard gastronomy and the possibility to savor the local cuisine as well as the finest international delights and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and we will make sure to discuss your constructive critics with our team. Our Operations Committee will read your valuable remarks. We sincerely look forward to have the opportunity to welcome you back home and provide you with the exceptional quality and service that characterizes our brand and resort.

5 out of 5
Employees were awesome. Tremendous service despite a hurricane hitting during our stay.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Fabiola Saucedo / Social Media Coordinator

We are very pleased to learn that you enjoyed your stay at our resort and that everything was to your satisfaction. We hope that on your next vacation you will again choose Secrets Akumal to live an unforgettable experience!

5 out of 5
I loved everything! It was so lush and tropical. Effren, Benji, Mariana, and so many more were amazing and made this vacation perfect.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 20, 2021 by Fabiola Saucedo / Social Media Coordinator

Thank you for your visit at Secrets Akumal Riviera Maya! We are happy to hear that our resort and staff were able to meet all your needs during your stay and we look forward to welcoming you home in the near future. Thank you for your 5-star evaluation in Expedia!

About the Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Location Carretera Federal 307, km 254 600, Akumal, QROO 77760

All-inclusive Details

All-inclusive room rates at Secrets Akumal Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Secrets Akumal Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers an attached winery, outdoor tennis courts, and a steam room. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Akumal property.

  • 434 guestrooms or units
  • 5 levels
  • 11 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Meeting rooms
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Winery on site
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private indoor hot tub
  • Private balcony or patio (furnished)
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.

Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Secrets Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Individually-wrapped food options are available for breakfast and through room service. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Grey water recycling system
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Smoke detector
  • Reservations are required for onsite COVID-19 testing
  • Minimum age for COVID-19 test requirement: 18
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Secrets Akumal Riviera Maya All Inclusive Adults
  • Secrets Riviera Maya All Inclusive
  • Secrets Riviera Maya All Inclusive Adults
  • Secrets Akumal Riviera Maya Adults
  • Secrets Riviera Maya Adults
  • Secrets Akumal Riviera Maya All Inclusive
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Riviera Maya All Inclusive Adults All-inclusive property
  • Secrets Riviera Maya Inclusiv

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Rainforest Alliance Sustainable Tourism Certification
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.