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Hotel Casa Maraf - Isla Mujeres

3.0 star property
3-star hotel near North Beach

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Photo gallery for Hotel Casa Maraf - Isla Mujeres

Free WiFi, bed sheets
Reception
Front of property
Reception
Free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Francisco I. Madero Mz 4-LOTE 10,, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪1 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪3 min walk‬
  • North Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Suite

Free WiFi, bed sheets

Suite

  • 269.1 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Free WiFi, bed sheets

Standard Suite

  • 45 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (204)

Basic Room (204) | Free WiFi, bed sheets

Basic Room (204)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Free WiFi, bed sheets

Standard Suite

  • 40 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 47 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room (101)

Free WiFi, bed sheets

Basic Room (101)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Free WiFi, bed sheets

Standard Suite

  • 45 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Free WiFi, bed sheets

Standard Suite

  • 45 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Free WiFi, bed sheets

Standard Suite

  • 45 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Free WiFi, bed sheets

Basic Double Room

  • 45 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Free WiFi, bed sheets

Standard Suite

  • 43 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Suite, 2 Double Beds

Free WiFi, bed sheets

Basic Suite, 2 Double Beds

  • 45 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Free WiFi, bed sheets

Standard Suite

  • 47 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room (306)

Basic Room (306) | Free WiFi, bed sheets

Basic Room (306)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Free WiFi, bed sheets

Standard Suite

  • 35 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Isla Mujeres

Centro - Supmza 001 stay.Within a 10-minute walk of this Centro - Supmza 001 hotel, you'll find Isla Mujeres Ferry Terminal and North Beach. Miguel Hidalgo and Parador Fotográfico are also within half a mile (1 km).

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 miles
  • Isla Mujeres Ferry Terminal - 3 min walk - 0.2 miles
  • Isla Mujeres Cemetery - 5 min walk - 0.3 miles
  • North Beach - 5 min walk - 0.3 miles
  • Dolphin Discovery - 7 min drive - 3.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • ‪Los Mariscos de Humo - ‬1 min walk
  • ‪Aroma Isla - ‬1 min walk
  • ‪Cafe Mogagua - ‬1 min walk
  • ‪Los Tacos de Humo - ‬1 min walk
  • ‪El Patio - ‬2 min walk

About this property

Hotel Casa Maraf - Isla Mujeres

3-star hotel near North Beach
WiFi is free in public spaces.

This 3-star Isla Mujeres hotel is smoke free.

  • 15 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
Hotel Casa Maraf - Isla Mujeres offers 15 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Casa Maraf - Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Maraf Isla Mujeres
Hotel Casa Maraf Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel
Hotel Casa Maraf - Isla Mujeres Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

How close is Hotel Casa Maraf - Isla Mujeres to the airport?

Hotel Casa Maraf - Isla Mujeres is 21.3 mi (114-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Casa Maraf - Isla Mujeres have an airport shuttle?

Airport shuttle services are not available at Hotel Casa Maraf - Isla Mujeres.

How close is Hotel Casa Maraf - Isla Mujeres to the beach?

This hotel is a short 7-minute walk from North Beach and 9-minute walk from Cocal Beach. Don't forget your sunscreen!

Does Hotel Casa Maraf - Isla Mujeres offer free breakfast?

Hotel Casa Maraf - Isla Mujeres does not offer free breakfast.

Is there a casino at Hotel Casa Maraf - Isla Mujeres?

No, there is no casino at this hotel, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are nearby.

What time is check-in at Hotel Casa Maraf - Isla Mujeres?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Casa Maraf - Isla Mujeres?

Free parking is not available at this hotel.

Does Hotel Casa Maraf - Isla Mujeres have a pool?

Hotel Casa Maraf - Isla Mujeres does not have a pool.

Does Hotel Casa Maraf - Isla Mujeres have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa Maraf - Isla Mujeres to downtown Isla Mujeres?

Hotel Casa Maraf - Isla Mujeres is 1.6 mi away from Isla Mujeres.

Hotel Casa Maraf - Isla Mujeres Reviews

Reviews

6.4
Rating 10 - Excellent. 31 out of 154 reviews
Rating 8 - Good. 39 out of 154 reviews
Rating 6 - Okay. 37 out of 154 reviews
Rating 4 - Poor. 17 out of 154 reviews
Rating 2 - Terrible. 30 out of 154 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Stayed 2 nights in Jan 2025

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place is a dump. Broken toilet broken ceiling fan. No hot water. Only a sheet on the bed ,no blankets at all.Only a bed in the room and that bed was awful.I think the only thing clean in the room were the sheets on the bed. Shower was nasty. Bath fixtures were all corroded. Just dont do it.There are better cheap places to stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Noha

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice but no hot water
Stayed 1 night in Dec 2024

8/10 Good

Troy

Liked: Staff & service
Disliked: Amenities
Gotta clean those cartons & sheets better
Stayed 3 nights in Nov 2024

2/10 Terrible

Jorge

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Mi opinion es muy mala , ellos mienten diciendo que tienen una buena propiedad , es no segura , en una ocasion se fue la luz y nos dijeron que lo resolverian pronto , al regresar de la playa no habia nadie en el hotel , recogieron la computadora se llevaron todo estabamos sin luz y solos en el hotel , tuvimos que llamar a expidia para tratar de solucionar wl problema y gracias a dios ellos estuvieron hablando con nosotros todo el tiempo, nos ubicaron en otro hotel con muy buenas condiciones , creo que eso no se hace , debia haber quedado alguien para informarnos de la situacion que habia , es muy triste que sucedan cosas asi , no le haremos sugerencias a nadie sobre ese hotel por la amarga experiencia que hemos tenido , fuera de nuestro pais y desorientados nuevamente gracias al servicio de expidia ellos hicieron muy buen trabajo y les agradecemos mucho y al hotel pesima hospitalidad y las habitaciones no tienen privacidad ni ventilacion e iluminacion , muy desagradable estadia no viisitaremos mas el hotel y si tenemos que sugerir a alguien le diremos que es el peor lugar donde hospedarse 👎
Stayed 6 nights in Jul 2024

6/10 Okay

Nathan

Show one room but the room you get is total different
Stayed 4 nights in Jul 2024

6/10 Okay

Renelyn

Stayed 7 nights in Jun 2024

10/10 Excellent

JUAN, Union City

Liked: Cleanliness, staff & service, property conditions & facilities
I have great location in Isla Mujeres I recommend it
Stayed 3 nights in May 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very personable & helpful. My room was very clean. It was very centrally located. It was safe. I did miss a fridge though. And the locckbox was out of service.
Stayed 7 nights in Feb 2024

2/10 Terrible

Robin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You’d be better off sleeping on the beach. Absolutely terrible. Front desk lady is one of the worst parts of the trip. I read the reviews and thought ehhh maybe people are picky. No really heed the warning and DONT stay. Can’t emphasize enough- DONT STAY
Stayed 6 nights in Feb 2024

6/10 Okay

Brianna

Stayed 4 nights in Feb 2024

2/10 Terrible

Sherrie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Isla Mijeres

We booked 3 nights and had to move out after the first night. The room was very small but clean. The biggest problem was the balcony as the door wouldn’t open. Also there was a solid 5 foot solid wall for the railing The tv didn’t work. When we asked at the front desk if we could move & the clerk said “no” The housekeeper said there was a room for us to move to
Stayed 3 nights in Feb 2024

2/10 Terrible

Kliti

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be fooled by the pictures... unortunately it was not as great as it seemed. PROS: Close Proximity to Ferry, Restaurants and Playa Norte CONS: The rooms were very close to each other and you could hear babies crying,banging and slamming of doors -Bathroom was extremely small- barely enough room to sit down in toilet -bathroom had a very bad smell - like sewage -A piece of hair was found under bed sheets -The room had only 1 bed, there was no chairs or small table
Stayed 4 nights in Jan 2024

6/10 Okay

Karl

Stayed 5 nights in Jan 2024

6/10 Okay

Cynthia

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The room was size wise was good. Bathroom was too small. Our shower was plug. At the moment of check out was nobody at the counter so, we left the key and controllers at the counter.
Stayed 1 night in Jan 2024

2/10 Terrible

Camille

Disliked: Amenities, property conditions & facilities
This property is located within walking distance of all the attractions on the north end. That’s all I can say good. The rooms are certainly not what is pictured. Very uncomfortable bed, only provided with a sheet. No blanket or quilt. Only given 2 towels for a 6 day stay. Requested new towels 2 days before we were given towels with holes all in them. No wash cloth or floor mat. Cold showers as well. I will not stay here again or recommend this hotel to anyone else.
Stayed 5 nights in Dec 2023

2/10 Terrible

Mohammad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in this hotel. There was no water in the hotel entire period of the time we stayed in there. Went to the beach and came back with wet clothes and no water to shower, or toilet can’t be used either. Such a horrible experience. Had to buy 5 water bottles each at $5 just to get by. Ughhhhh.

2/10 Terrible

FABIOLA

Stayed 1 night in Aug 2023

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Solo tuvimos un pequeño problema con el aire acondicionado
Stayed 2 nights in Jul 2023

6/10 Okay

jason

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Apr 2023

8/10 Good

Julio

Liked: Cleanliness
5 days I stay in the second floor with balcony I feel the hotel it was OK for the price Close to everything !, definitely things to improve 1 Hot water 2 table And chairs in the room 3 maybe free coffee in the morning 4 it’s missing the welcome to mexico feeling 5 It’s not box safe in the room n working condition 6 redesign the Bathroom for More Space 7 In general is a OK place to stay for a budget trip

6/10 Okay

Christian

Stayed 2 nights in Mar 2023

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, property conditions & facilities
Well priced.
Stayed 1 night in Feb 2023

4/10 Poor

Samantha

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The safe on our room wasn’t attached to anything, you could literally pick it up off the shelf and walk out with it.
Stayed 4 nights in Mar 2023

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service
We just needed to unexpectedly crash for one night. This did the trick. It is close to everything we needed, AC and shower were working and it was OK for the price. It is very clean. We did not have hight expectations for 60USD/night.
Stayed 1 night in Feb 2023